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Personalisation approaches to low level housing related support

Personalisation approaches to low level housing related support. Presentation for SHiP Conference Friday Feb 4 th 2011. My background. Lifetime in housing-related support sector Helped Oldham introduce SP into Individual Budgets pilot

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Personalisation approaches to low level housing related support

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  1. Personalisation approaches to low level housing related support Presentation for SHiP Conference Friday Feb 4th 2011

  2. My background • Lifetime in housing-related support sector • Helped Oldham introduce SP into Individual Budgets pilot • Project managed large scale introduction of personalisation programme in Medway for housing-related support. • Was also part of Right to Control Kickstart support team

  3. Why is Housing Related Support different to Adult Social Care • Not a statutory right • No infrastructure • Historically different role for providers • More specific objective • Can be a passing need

  4. Why go down the personalisation route? It is believed that this approach • Is more effective in delivering outcomes • Is potentially more efficient ie cheaper • Enables more people to receive the support they need IS THIS REALISTIC ?

  5. Different Personalisation Models for HRS • Standard block contracts but with innovations • Core hours plus flexi hours • Core hours plus flexi hours plus cash • Core hours plus separate entitlement for DP • Individual Service Funds • Payments – direct to individuals

  6. Who to offer Individualised Budgets to ? Everyone in need of HRS Everyone except those in immediate crisis Those in need of Accommodation Based Services ? Everyone with persistent vulnerabilities Everyone also with social care needs Specific client groups No one with HRS needs

  7. Medway Personal Housing Support Grants Pilot • Introduces concept of Personal Housing Support Grants • Decision taken to transfer just under half the SP programme to PHSGs –c£2.1million • Focussed on people with “persistent vulnerabilities” • All existing services for these groups decommissioned except sheltered housing • Including people who do not qualify for social care packages – they were the majority of the recipients • Went live in August 2010

  8. Medway – Grant Packages

  9. Medway Customer Journey Deciding what someone is entitled to Keeping it under review Coming up with the Plan Providing the services Getting it approved and setting it in motion

  10. PHSG Infrastructure Overview Trusted Advisor Client Assessment Agency Navigation Agency Principal Service Provider

  11. Medway approach To Accommodation Based Services • Supported Living Grant • Has to be spent on limited number of providers • 3 levels of Grant • Lowest level is renewable ad infinitum. Higher levels are paid for 12 months and can only be renewed for 5 years. • Is always paid in conjunction with at least one other grant element that is not tied

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