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Introducing the SupportActionNet approach and implementation framework

Introducing the SupportActionNet approach and implementation framework. Gerard Lemos Lemos&Crane. Overview. The key principles of SupportActionNet Identity Relationships Family and friends Key challenges for organisational change and development

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Introducing the SupportActionNet approach and implementation framework

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  1. Introducing the SupportActionNet approach and implementation framework Gerard Lemos Lemos&Crane

  2. Overview • The key principles of SupportActionNet • Identity • Relationships • Family and friends • Key challenges for organisational change and development • Placing service users’ social and emotional aspirations at the centre of work

  3. Policy context New Supporting People strategy from CLG Independence and Opportunity: • ‘Keeping service users at the heart of the programme…’ • Outcomes framework has five domains that include ‘enjoying and achieving’ with specific outcome indicators for: • Support in relation maintaining links to external services, groups, friends and family

  4. Identity • Why identity is important • Building a sense of independence • Developing a positive sense of self • Overcoming negative identities • Achieving personal goals

  5. Relationships • Why relationships are important • On-going relationships • Re-establishing past relationships • Increasing the chances for love • Meeting someone new

  6. Family and Friends • Why family and friends are important • Mapping important relationships • Strengthening family ties • Being more outgoing • Making new friends

  7. Implementing SupportActionNet • Working with service users toolkit • Skills development • Risk management • Using outcomes • User involvement • User experiences • Regulation and inspection • Planning for organisational change

  8. Organisational change • Leadership • Staff communication and dissemination • Policies, procedures and internal working arrangements • Outcomes measurement

  9. Action seminar structure • Presentation on each of the key themes of organisational change • Group work to reflect on each presentation and discuss key questions • Action planning for organisational change and development - what you can do to make things happen

  10. A thought for the future: BlueSalmon • Can the support worker really help the client without knowing what they want? • What if we put the client in charge? • Being in charge can be difficult • Lots of choices and options • Need to plan and prioritise • BlueSalmon helps clients take the lead • Think about the past, present and future • Decide on goals and ambitions • Share action plans with others • Keep track of progress

  11. identity relationships help customize log out family and friends home and work my plans

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