Leading Management and Organisation Development for the Health Services. Whose Health Service is it Anyway?.
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Developmentfor the HealthServices
Whose Health Service is it Anyway?
Public and Patient Partnership in Healthcare:Outline of Discussion PaperProfessor Hannah McGeeHealth Services Research CentreDepartment of PsychologyRoyal College of Surgeons in Ireland
Increased health responsibility
Increased staff satisfaction
Health Strategy (2002)
Fear of loss of control
Lack of staff supportFactors enabling/mitigating against participation
WHY?………aims, clarity of purpose
HOW? …….right approach, clear roles, involvement in planning, use of feedback, timescales
WHAT?……techniques, expectations met, appropriate information & views sought
WHO?……..representatives, support given to participation