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MN High Tunnel Season Extension 12/5/08 - Karl Foord. 2. Keys to Success. PriceCompanyCustomerManagement Labor Self. MN High Tunnel Season Extension 12/5/08 - Karl Foord. 3. Economics
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1. MN High Tunnel Season Extension 12/5/08 - Karl Foord 1 Economics in High Tunnel Production Making High Tunnels Pay Minnesota Statewide High Tunnel
Season Extension Conference
December 5, 2008
Alexandria, Minnesota
Karl Foord
2. MN High Tunnel Season Extension 12/5/08 - Karl Foord 2 Keys to Success Price
Company
Customer
Management
Labor
Self
3. MN High Tunnel Season Extension 12/5/08 - Karl Foord 3 Economics & Price Determination Tomato Budget – Price / Yield Matrix
Breakeven analysis
Cost of Construction of High Tunnel
Profitability analysis (Net Present Value)
4. MN High Tunnel Season Extension 12/5/08 - Karl Foord 4 Management Keys to Success – People Skills
Labor – managing other people
Pricing – managing your perception of value
5. MN High Tunnel Season Extension 12/5/08 - Karl Foord 5 Tomato Budget Price / Yield Matrix
Breakeven analysis
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10. MN High Tunnel Season Extension 12/5/08 - Karl Foord 10 Enterprise Profitability Cost of Construction of High Tunnel
Profitability analysis (Net Present Value)
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15. MN High Tunnel Season Extension 12/5/08 - Karl Foord 15 Price – Company/Customer “One important factor in our plan is that we are not afraid to ask a profitable price for all of our produce.”
“Our customers need to be aware that it costs more to produce early crops and must remember that highest quality is the only crop you should market.”
Ed Person, Ledgewood Farms
16. MN High Tunnel Season Extension 12/5/08 - Karl Foord 16 Customer perceptions Exchange – Something of Value for an amount of satisfaction
The perceived value > the price
Largely behavioral not mathematical
Usually an emotional trigger
Buy and justify Guy with railroad injury – emotional trigger – grain marketingGuy with railroad injury – emotional trigger – grain marketing
17. MN High Tunnel Season Extension 12/5/08 - Karl Foord 17 Price Sensitivity / Behavior Price ~ Quality
Unique ~ Value
Fairness
Price-Quality Challenge Lexus vs. Mercedes – the system is dynamic
People who get comfortable with the status quo do so at their own peril
Fairness – most people think it is fair to pass on your increased costs i.e. our situation – some will think not
- coke machines whose price varies with ambient temperature
Unique – University of Minnesota – don’t ever discount your data or your ability to interpret it – we are not a commodity, will never be a commodity, and we would be making a critical error to ever consider ourselves to be one
Behaviors:
Give people the option to continue their learning with your materials
Price-Quality Challenge Lexus vs. Mercedes – the system is dynamic
People who get comfortable with the status quo do so at their own peril
Fairness – most people think it is fair to pass on your increased costs i.e. our situation – some will think not
- coke machines whose price varies with ambient temperature
Unique – University of Minnesota – don’t ever discount your data or your ability to interpret it – we are not a commodity, will never be a commodity, and we would be making a critical error to ever consider ourselves to be one
Behaviors:
Give people the option to continue their learning with your materials
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21. MN High Tunnel Season Extension 12/5/08 - Karl Foord 21 Understand Key customer perception factors
Product use & impact of attributes on value
Value varies among buyers
Manage customer perception proactively
Expand gap between value received and price paid
22. MN High Tunnel Season Extension 12/5/08 - Karl Foord 22 What Are We Really Selling? “Revlon sells chemicals
Women buy glamour”
Fruits and vegetables
Flowers
Talk about Kevin CFFM and their consultant – features vs. client benefits
Farmers may have a different perspective on the “cool” parts of software than Win
Talk about Kevin CFFM and their consultant – features vs. client benefits
Farmers may have a different perspective on the “cool” parts of software than Win
23. MN High Tunnel Season Extension 12/5/08 - Karl Foord 23 What Are People Really Buying? Health
Taste
The experience of the market itself
Support of local growers The visual side of roundup ready fields
Bailey’s view on the taste of his wine – what about a French lady bug
All things being equal what can you add in this realm – HP Calculators
Experience Engineering Inc. - Michael Vance and Walt DisneyThe visual side of roundup ready fields
Bailey’s view on the taste of his wine – what about a French lady bug
All things being equal what can you add in this realm – HP Calculators
Experience Engineering Inc. - Michael Vance and Walt Disney
24. MN High Tunnel Season Extension 12/5/08 - Karl Foord 24 Improving customer experience Parking & Access
Ease of movement within market
Stall Presentation
Comfort in all weather
5 Sense your market
Taste, touch, smell, sight, sound
25. MN High Tunnel Season Extension 12/5/08 - Karl Foord 25 People Skills - Labor Management Placing people where they will:
Thrive
Develop a sense of accomplishment & achievement
Be committed to the enterprise
Knowing what they want
A Coach more than a Boss
Intrinsic thinking
26. MN High Tunnel Season Extension 12/5/08 - Karl Foord 26 Intrinsic > Extrinsic > Systemic Systemic
Labor law, insurance, safety
Extrinsic
Compensation, employee manual, job description
Intrinsic
Employee’s self-interest
27. MN High Tunnel Season Extension 12/5/08 - Karl Foord 27 Employee’s self-interest You must be joking!
“Why should I care what they want? We have a job to do and they need to do it. After all I am paying them.”
Two assumptions:
The company’s interest and the employee’s interests could not possibly be similar
People function best as automatons
28. MN High Tunnel Season Extension 12/5/08 - Karl Foord 28 People Management If Atoms behaved like people, physics would be very different.
Intrinsic coaching
Reduced turnover
Shortened management conversations
More motivated employees
Happier people
29. MN High Tunnel Season Extension 12/5/08 - Karl Foord 29 Author and References Karl Foord Ph.D. MBA
Regional Educator, Horticulture
foord001@umn.edu
(651) 480 7723
Stegelin, F.E., Profit Impact of Customer Retention, SNA Research Conference Vol. 45 – 2000
30. MN High Tunnel Season Extension 12/5/08 - Karl Foord 30 Handouts Tomato Budget (2 sided assumptions on back)
Tomato Sensitivity Analysis (financial)
High Tunnel Construction Budget
31. MN High Tunnel Season Extension 12/5/08 - Karl Foord 31 References http://www.ledgewoodfarm.com/
http://www.farmtek.com/farm/supplies/home
http://plasticulture.cas.psu.edu
http://www.plasticulture.org
http://www.intrinsiccoach.com/english/home/