
Richard Santos Luggage Express
What does Luggage ExPress do? • Delivers lost luggage • “Mobile Skycap” for travellers • Transportation and logistics
What is the need? • 30,000 bags lost every day • Security • Luggage and cargo safety
Who are your customers? • Average traveller who lost bag • Athletes • Sports enthusiasts • Cruise passengers • Convention booth staffers
How did you get started? • One van working out of LAX • Staffed 24 hours / 7 days • Became bonded • Included gourmet coffee & snacks