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In this homework assignment, we focus on identifying and analyzing your audience for effective communication. By creating personas, you can better understand who your audience members are, including parents, staff, or students. This exercise will help you write a paper that teaches users how to navigate the school email system. The goal is to consider their computer experience and daily routines, ensuring that your communication resonates with them. Dive into the art of audience analysis to enhance your writing and customer service communication!
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Intro to TC: Week 2 • Homework: The Great PB&J Challenge • Identifying your audience
Analyzing your audience • How do you determine who your audience is? • Communication is good • Customer service data • Focus groups • personnas
Using personnas • Identify specific audience members • Create a generic story of who each audience member is • Gives the audience a name
Homework assignment • Read: • http://en.wikiversity.org/wiki/Technical_writing_audience • Create a persona: • Purpose is to write a paper that teaches how to use school email system (fictitious) • Can be parent, staff, or student • Think about their computer experience, how they will use email, and how the information you write will fit into their typical day
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