Information Gathering: Interactive Methods. 4. Systems Analysis and Design, 7e Kendall & Kendall. Â© 2008 Pearson Prentice Hall. Objectives. Recognize the value of interactive methods for information gathering Construct interview questions to elicit human information requirements
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Systems Analysis and Design, 7e
Kendall & Kendall
© 2008 Pearson Prentice Hall
Questionnaires are useful in gathering information from key organization members about:
Questions are designed as either:
What type of software do you use the most?
1 = Word Processor
2 = Spreadsheet
3 = Database
4 = An Email Program
How useful is the support given by the Technical Support Group?
NOT USEFUL EXTREMELY
AT ALL USEFUL
1 2 3 4 5