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SUPPLIER DATA INTEGRITY PROGRAM A Solution for Accurate and Up-To-Date Supplier Contact Information. CHALLENGES. Internal Limited Resources Interdepartmental Silos. Suppliers Information Data Gaps Minimal Feedback Churn and Turn. SOLUTION. Internal Communication

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supplier data integrity program a solution for accurate and up to date supplier contact information
SUPPLIER DATA INTEGRITY PROGRAM A Solution for Accurate and Up-To-Date Supplier Contact Information
slide2

CHALLENGES

  • Internal
    • Limited Resources
    • Interdepartmental Silos
  • Suppliers
    • Information Data Gaps
    • Minimal Feedback
    • Churn and Turn
slide3

SOLUTION

  • Internal Communication
    • The first step is internal retailer communication and buy-in.
    • Should include GMM/DMM departments
slide4

INTERNAL COMMUNICATION

RVCF will work with you to craft your internal communication.

slide5

INTERNAL COMMUNICATION

We have developed a Webinar in coordination with the Retail Value Chain Federation (RVCF) with the goal of providing our vendors an opportunity to learn and understand specific details regarding ReTail’s Compliance standards. In order to offer this out to our vendor community, we need to ensure that we have correct (and current) contact information. Getting this message to the right people is critical to the success of this program.

Our goal is to get this contact information updated over the upcoming weeks.

Programs will be scheduled in the coming months and your cooperation is greatly appreciated.

@

slide6

INTERNAL COMMUNICATION

Here’s how you and your team can help.

We’d like the merchants to send out the attached e mail to their vendors so they can update our records using the link provided. The generic format simply requires you to fill in the people you need to send this to. Once the vendor completes the form the updated information will go to our database – nothing else will be necessary on your end. We assume sending the e mail to the sales rep or usual contact for each vendor may be the easiest way to get this started and they can include or forward to the appropriate people in their organization.

@

slide7

EXTERNAL COMMUNICATION

The Buyers will actively participate with the data acquisition by contacting their supplier’s sales representatives.

slide8

EXTERNAL COMMUNICATION

This is done through an email message. Again, RVCF can assist in crafting the message. I have used a fictitious retailer, ReTail as an example.

As you can see in the next slide, the message asks the sales reps to provide contact information from each of their internal departments. All they have to do is click on the included link to get started.

slide9

EXTERNAL COMMUNICATION

  • Dear (Supplier Sales Rep),
  • ReTail will be hosting a series of educational and informative webinars to assist our valued suppliers in the areas of vendor compliance, distribution and supply chain management.
  • To ensure effective communication between ReTail and their suppliers, we are requesting contact information from the following departments within your organization, and others you deem as appropriate:
    • Logistics
    • DC Operations
    • Compliance / EDI
    • A/R
  • Please CLICK HEREto complete your information.
slide10

ACTION

The sales rep receives the message and can either complete the information request themselves, or forward it on internally, as shown.

slide11

ACTION

@

  • Dear (Supplier Sales Rep),
  • ReTail will be hosting a series of educational and informative webinars to assist our valued suppliers in the areas of vendor compliance, distribution and supply chain management.
  • To ensure effective communication between ReTail and their suppliers, we are requesting contact information from the following departments within your organization, and others you deem as appropriate:
    • Logistics
    • DC Operations
    • Compliance / EDI
    • A/R
  • Please CLICK HEREto complete your information.
slide12

ACTION

The sales rep receives the message and can either complete the information request themselves, or forward it on internally.

Clicking the link brings you to a page similar to the one shown next. Each of the crucial departments are listed to the left with the ability to add an “other”.

Let’s start with Logistics.

slide14

ACTION

skurdakul@vcfww.com

Sheri

Kurdakul

RVCF

Director of Marketing

646-442-3701

slide16

ACTION

Complete the process for each department, being brought back to the original page each time.

slide18

When done, complete the information responsible for completing the information and click “Submit to ReTail”.

A “Thank you” message will appear to confirm submission.

slide19

RESULTS

  • Upon completion of the timeframe determined, the retailer will receive all results.
  • They will be delivered in a concise CSV or Excel file, including all information provided. This type of program can also be customized to also receive:
    • Returns
    • Emergency Contacts
    • Or any specific:
      • department
      • division
      • or specific information you might require
slide20

CONCULSION

Thank you