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Telehealth Data Collection Tool Introduction / Demonstration. Webex Training Session May 2007. Goal for Development. Design a standardized methodology for data collection to determine the impact of home telehealth Patient Care Management Improved Patient Outcomes Care Coordination

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Telehealth Data Collection ToolIntroduction / Demonstration

Webex Training SessionMay 2007


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Goal for Development

  • Design a standardized methodology for data collection to determine the impact of home telehealth

    • Patient Care Management

    • Improved Patient Outcomes

    • Care Coordination

    • Cost of Care Delivery


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Important Design Elements

  • User-friendly Word-based application

  • Streamlined data entry process

  • HIPAA compliant

  • Ability to design & generate reports

    • Agency generated reports

    • Aggregate statewide reports

  • Ability to easily export data for statewide aggregation & analysis

  • Ability to import demographic data from agency source


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    Telehealth Data Tool Pilot Group

    • Special Thanks!!!

    • At Home Care

    • Eddy VNA

    • Jewish Home & Hospital

    • Lifetime Care

    • St. Francis Hospital Home Care

    • St. Peter’s Hospital Home Care

    • VNA of Albany

    • VNA of Utica & Oneida County

    • VNS & Hospice of Suffolk

    • Warren County Home Health

    • Winthrop Hospital Home Care


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    Telehealth Data Collection Tool Components

    • Agency Information Module

    • Patient History Module

      • Patient Information

      • Pre-THC Patient History

      • THC Services

      • Emergent Care Visits/ Hospitalizations

      • Vendors

    • Cost Module

    • Report Module



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    Installation Guidelines

    Insert CD ROM with Telehealth Data Collection Tool

    Open up CD ROM & double click the file setup.exe



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    Installation Guidelines

    Create a Short Cut to your Desk Top


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    Installation Guidelines

    Initial Log-In:

    • Log In: admin

    • Password: admin

      Refer to page 30 in Instruction Manual to change password


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    Installation Guidelines

    Click to load the Cost module

    Click to load the Cost module


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    Installation Guidelines

    Icon Key

    Add Information

    Edit Information

    Delete Information

    Save Information

    Scroll Up

    Scroll Down

    Select / De-select Item

    Select / De-select All Items


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    Installation Guidelines

    • Telehealth Data Collection Tool can be loaded to PC and can be loaded to a shared drive to allow access by multiple users

    • Detailed installation, data export & back-up procedures are provided in Instruction Manual


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    Standardized Measures to Demonstrate Clinical Outcomes

    • Compare 12-month period prior to THC to post THC:

    • Reason for hospitalization

    • Frequency of hospitalization

    • Length of Stay

    • Emergent care episodes

    • By ICD-9

    • Type of equipment / peripherals / timeframes

    • Planned & unplanned visits & type of

    • intervention


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    Report Options

    • Telehealth Data Collection Report

      • Provides an aggregated breakdown of the data elements entered into the tool, capturing all patients who had a telehealth episode during the report period requested by the user

        • Patient Care Status

        • Emergent Care Visits – Primary Reason

        • Hospitalizations – Primary Reason & Length of Stay

        • Primary Reason for Telehealth

        • Number of Telehealth Episodes by Equipment Type

        • Type of Therapeutic Services Provided

        • Types of Peripherals & Time Frame Used


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    Report Options

    • Telehealth Outcome Report

      • Provides an aggregated breakdown, by payertype, of the data elements entered into the tool, capturing all patients who had telehealth episode during the report period requested by the user

        • Number of Telehealth Patients & Episodes by Equipment Type

        • Total Length of Telehealth Episodes

        • Average Number of Direct In-Home Nursing Visits

        • Average Number of Remote Telehealth Visits

        • Average Number of Planned Home Visits

        • Average Number of Unplanned Home Visits

        • Reasons & Types of Interventions for Unplanned Home Visits


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    Report Options

    • Telehealth Cost Report

      • The Cost Report provides detail on a number of cost and time allotment data elements that are entered by the user in the Cost Module that include the following:

        • Video Equipment Cost

        • Non-Video Equipment Cost

        • Telephone Monitoring Equipment Cost (for non-telehealth agencies)

        • Video Staff Labor

        • Non-Video Staff Labor

        • Staff training

        • Indirect Costs


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    Export of Data to IPRO

    • Tool allows for export of de-identified data to IPRO for aggregation into a statewide report


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    Telehealth Data Tool Request

    • Complete the Agency Commitment to Participate faxback form (emailed with Webex call materials & posted to IPRO Web site) by 06/30/07


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    Telehealth Data Tool Request

    • Upon receipt of faxback form, IPRO will forward agency a CD ROM loaded with the Telehealth Data Tool & an electronic and hard copy of the User’s Manual

    • Ongoing technical assistance is offered

    • Conference call will be scheduled in June for a re-review of tool and to answer questions


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    Contact Information

    • Sara Butterfield , RN, BSN, CPHQ, CCM / Project Director

    • Phone: 518-426-3300 ext. 104

    • Email: sbutterfield@nyqio.sdps.org

    • Christine Stegel RN, MS, CPHQ

    • Performance Improvement Coordinator

    • Phone: 518-426-3300 ext. 113

    • Email: cstegel@nyqio.sdps.org

    • Victoria Agramonte RN, MS

    • Performance Improvement Coordinator

    • Phone: 518-426-3300 ext. 115

    • Email: vagramonte@nyqio.sdps.org

      This material was prepared by IPRO, the Medicare Quality Improvement Organization for New York State, under contract with the Centers for Medicare &

      Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents do not necessarily reflect CMS policy.

      8SOW-NY-TSK1B-07-03


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    Telehealth Data Collection ToolDemonstration