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Insert local logo here. Cambridge APC Introduction . APC Road Show Billings Montana July 2009. Cambridge APC. Multi-disciplinary team Continual engagement in Assessment of preparedness needs and gaps Generation of solutions for local public health Promotion of APC program and products

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  1. Insert local logo here

  2. Cambridge APC Introduction APC Road Show Billings Montana July 2009

  3. Cambridge APC Multi-disciplinary team Continual engagement in Assessment of preparedness needs and gaps Generation of solutions for local public health Promotion of APC program and products Utilizing learning laboratory

  4. PHP Region 4b Community Characteristics • Population of communities range from 7,261 to 101, 355 residents • Great diversity in local government structures • Public health departments range from 2 to 63 full time employees

  5. Local Preparedness Planning Realities • Federal/state mandates for local public health emergency response planning • Limited capacity and training of local public health departments

  6. MAVEN Exercise Evaluation Training Epidemiology Just in Time Training Health Data Reports Tool Product Recall tool Alternate Care Site Signs Decontamination Unit Signs Decontamination Unit Pocket Communicator Pictograms for Infectious disease screening tool Cambridge APC Tools in development

  7. Cambridge Session Focus • Regional Dispensing Sites • Planning • Communication Tools • Trainings • Personal Preparedness Training Materials

  8. Insert local logo here

  9. Practical Tools for Point-of-Dispensing Site Trainingand Client Communication APC Road Show Billings Montana July 2009

  10. Who we areDispensing Site PlanningPictogram Development Trainings for Dispensing SitesPersonal PreparednessFuture Products

  11. Who we areDispensing Site PlanningPictogram Development Trainings for Dispensing SitesPersonal PreparednessFuture Products

  12. Getting to know you How prepared is your general population? Who are your vulnerable populations? What methods do you use for dispensing sites?

  13. Cambridge APC Multi-disciplinary team Continual engagement in Assessment of preparedness needs and gaps Generation of solutions for local public health Promotion of APC program and products Utilizing learning laboratory

  14. Massachusetts Public Health Emergency Preparedness Regions

  15. PHP Region 4b Community Characteristics • Population of communities range from 7,261 to 101, 355 residents • Great diversity in local government structures • Public health departments range from 2 to 63 full time employees

  16. Local Preparedness Planning Realities • Federal/state mandates for local public health emergency response planning • Limited capacity and training of local public health departments

  17. Cambridge APC Products • Regional Dispensing Sites • Planning • Communication Tools • Trainings • Evaluation • Mutual Aid for Public Health • Model legislation for regionalization • Regional Epidemiology

  18. Who are we?Dispensing Site PlanningPictogram DevelopmentTrainings for Dispensing SitesPersonal PreparednessFuture Products

  19. Prepare Clients for POD Experience • Information: • What will happen • How will it happen • What they will be asked • Delivery: • Perceive • Understand • Personally Applicable

  20. Special Effort for Special Populations • Identify the groups within the at-risk population with special needs • Determine resources available/needed to serve these groups • Initiate the special populations plan

  21. Population Vulnerability • Physical disability • Cognitive disability • Language barrier (e.g., English, literacy) • Conditional impairments • Mental noise • Environmental barriers • Trust • Knowledge barriers

  22. A Preparedness Paradigm Shift • Many will be “vulnerable” in an emergency • Specialized services deters those with “special needs” • Specialized preparedness is unsustainable for local health Access Umbrella

  23. Universal Design in Our Lives Source: http://www.design.ncsuedu/cud/about_ud/udprincipleshtmlformat.html#top

  24. Making Dispensing Sites Universally Accessible • Physically accessible • Information to communicate to many • Information to exchange interpersonally

  25. Universal De-SIGN Communicate through trusted sources Identify station purpose with a picture Simple one-word station description Provide language translation

  26. Mass Communication: Signage • Outlines Service & Process information • Identifies station purpose • Improves efficiency • Decreases anxiety • Expands usability • Increases access to service

  27. Pocket Communicator • Worker to client • Internal communication tool • Clerical & clinical functions • Does not replace other forms of communication

  28. Language Barriers • Identifies barriers early • Provides client with visual reassurance • Affords easier access to translation

  29. Provide Directions “Please go to the blue Children area.”

  30. Key Concepts

  31. Cambridge APC Sign Requests

  32. Who are we?Dispensing Site PlanningPictogram DevelopmentTrainings for Dispensing Sites Personal PreparednessFuture Products

  33. Behavioral Health? Mental Health Counseling Behavioral Health Support

  34. Children – before

  35. Children – after

  36. Who are we?Dispensing Site PlanningPictogram DevelopmentTrainings for Dispensing SitesPersonal PreparednessFuture Products

  37. Session 1 The Mechanics

  38. Lesson Framework

  39. Goal & Objectives • Knowledge • Job Action Sheets • Incident Command/Management Principles • Fundamental Tasks • Skills • Serving clients with varying language, physical, and cognitive abilities • Teamwork

  40. Session 2: Facilitating Clients

  41. Training Outcomes • Knowledge • Skills • Teamwork

  42. Training Resources Trainer guide Training materials Evaluation tools

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