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Deploying BI to the Enterprise. Toronto Area Users Group Sept. 14 2001 Tim Quigg inbusiness solutions. Overview. inbusiness solutions Case Study Questions . About e-services group . Team Partner (Highest Level) Offices in Ottawa Toronto
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Deploying BI to the Enterprise Toronto Area Users Group Sept. 14 2001 Tim Quigg inbusiness solutions
Overview • inbusiness solutions • Case Study • Questions
About e-services group • Team Partner (Highest Level) • Offices in • Ottawa • Toronto • Projects throughout North America • Business Partners with other Cognos Partners • CODA • Concur Technologies • Artemis • Business Intelligence Practice • 50 BI consultants in Canada and US Slide 10 of 28
Why web-based reporting • Companies and customers are more global today • Easier to Deploy • Consistent with other corporate applications • Easier to use • Improved performance • Does not require high-end client machines • Integrated Security
Case Study • Federal Government Department • Human Resources Development Canada • 1995 – Proof of Concept • October 1998 – Client Server Deployment • October 1999 – Web Pilot • October 2000 – 1 year later • Today
Client Overview • Human Resources Development Canada • 11 Region Offices and 320 HRCC Offices • 26,000 Employees Across Canada • Bilingual Workforce • Process U.I., OAS, CPP payments
1995 - Proof of Concept • Purpose was to evaluate User based Query Tool • Impromptu • Reporting against operational data • DMSII on the mainframe via ODBC software • Limited number of users • Financial data only
Oct. 1998 – Client Server Deployment • Background • PP 5.21 and Impromptu 4 • Database cubes in regional servers • Centralized Oracle warehouse • Architecture • 1 PowerPlay Cube server per region • Unix-based Oracle Database Server • Size of the Application • 16 Models and 60 Reports • User Community • 700 users
October 1998 - Challenges • Installing software on the desktop • Shipping database cubes to regional servers • User buy-in (data and new tools) • Network Infrastructure • Data Quality
October 1999 – Web Pilot • Background • PowerPlay Enterprise Server 6.5 • Impromptu Web Reports 5.0 • Size of the Application • 20 PowerPlay Cubes • 75 IWR Reports • User Community • 75 Pilot users
October 1999 - Challenges • Installing software on the servers • Version1 growing pains • Shift in thinking to web-based reporting • Developer / User Training • Security and User Classes • Defining the processes (Dev to Prod) • Training the ITC security administrators
October 2000 – 1 year Later • Architecture • PowerPlay Enterprise Server 6.5 • IWR 6.0 • Size of the Application • 50 Cubes • 250 IWR Reports • 100 GB Data warehouse • User Community • 2000 Users
October 2000 - Challenges • Process from Dev to QA to Prod • Scheduling of Cube Builds, Loads • Source Financial System was replaced • Reporting no longer part of operational system • User Training was after the fact
Today • Architecture • PowerPlay Enterprise Server 6.6 • IWR 6.0 • KPI Business Pack • Size of the Application • 100 Cubes • 1000 IWR Reports • 120 GB Data warehouse • User Community • 3500 Users • 120 User Classes
Present Challenges • Integrating Security between MF and Web • Development / Production Support training • User Business Knowledge / Data training • Communication between various groups • (BI Developers, DBAs, Prod Support, Users) • Client Server functionality from the Web
Future Plans • Optimizing the warehouse • Web-based ad-hoc querying • EP Series 7 / Upfront migration • More data / applications • Unix based Servers
Questions • Ottawa Contact Info • Tim.Quigg@inbusiness.com • Toronto Contact Info • Tim.Attia@inbusiness.com • HRDC Contact Info • John.Harder@hrdc-drhc.gc.ca