machine health and condition based maintenance n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Machine Health and Condition Based Maintenance PowerPoint Presentation
Download Presentation
Machine Health and Condition Based Maintenance

Loading in 2 Seconds...

play fullscreen
1 / 17

Machine Health and Condition Based Maintenance - PowerPoint PPT Presentation


  • 122 Views
  • Uploaded on

Machine Health and Condition Based Maintenance. Mark N. Pope, General Motors. Agenda. Introduction Pre-Survey Hypothesis Purpose of Study Study Development & Timeline Analysis Approach & Study Targets Preliminary Survey Findings Next Steps Promotional Efforts & Call to Action Discussion.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Machine Health and Condition Based Maintenance' - roland


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
agenda
Agenda
  • Introduction
  • Pre-Survey Hypothesis
  • Purpose of Study
  • Study Development & Timeline
  • Analysis Approach & Study Targets
  • Preliminary Survey Findings
  • Next Steps
  • Promotional Efforts & Call to Action
  • Discussion

11AE-0209

introduction
Introduction
  • Advancements in vehicle technology, and specifically in electrification, will have a significant impact on vehicle reliability, diagnostics & serviceability.
  • These technologies include:
    • Increased number of electronic control units (ECUs) in vehicles and equipment
    • Hybrid Electric Vehicles (HEV)/Plug-in Electric Vehicles (PEV)/other Electric Vehicle (EV) technologies
    • High voltage, high current, and multiple voltage systems on the vehicle, e.g. 48V, 300V
    • Increased number of customer-provides (e.g. Bluetooth devices, etc.), consumer electronics, aftermarket devices, and in vehicle infotainment devices

11AE-0209

pre survey hypotheses
Pre-Survey Hypotheses
  • Increased complexity & new technologies could be creating a knowledge gap that impacts service performance, warranty costs and brand image:
      • Time-to-repair, FTF, NTF
      • Increased repair/warranty costs
      • Environmental implications
      • Technician safety implications
  • Some Technicians may not be well equipped for current conditions:
    • The situation will get worse because we do not have manpower, education, skills, etc.
  • OEMs should use more diverse tools to meet changing needs of service technicians:
    • The OEM/Automotive community should take advantage of the many tools available from other industry sectors (e.g. SaaS, cloud computing, advanced information delivery models, etc.).
  • Members of the public may hesitate to adopt new vehicle technologies due to perceptions of low reliability/poor service.

11AE-0209

purpose of study objectives
Purpose of Study - Objectives
  • Assess electrification on vehicle reliability, diagnostics and service
  • Make recommendations to represent the impact of vehicle all stakeholders:
    • OEMs and Suppliers
      • Engineering, Manufacturing, Quality, Service
    • Dealers and Service technicians,(including IRFs\aftermarket)
    • Other industry Groups
      • Scan Tool designers/providers
      • Service information authoring & delivery vendors
      • PLM software vendors

Study findings will be used to improve Education, Training, Tools & Future Design

11AE-0209

study development activity timeline
Study Development & Activity Timeline
  • Members of SAE’s Service Technology Program Committee (STPC) and IDC Manufacturing Insights began meeting in August 2010 to discuss issues surrounding “vehicle electrification” and maintenance
  • Whiteboarding and initial project planning began in November 2010
  • First draft of survey created in December for team review and feedback
  • Beta testing conducted through January and February 2011; Feedback incorporated, and survey finalized.
  • Press release was put on the Business wire on March 7, 2011 and picked up by over 24 different websites within the first 24 hours
  • Survey was first published and promoted on March 10, 2011
  • 203 Complete data submissions in 14 days, but looking for many, many more!

11AE-0209

analysis approach 2 groups
Analysis Approach: 2 Groups
  • Study targets:
  • Technicians at Dealerships & OEM Service Garages
  • Technicians at Independent Repair Facilities
  • OEMs
  • Design Suppliers
  • Engineering Suppliers
  • Tool Suppliers/Manufactures

Group 1

Users

Group 2 Designers/Planners

  • Gain insight from those directly involved in these systems &
  • Identify gaps between “Users” and “Designers/Planners”

11AE-0209

preliminary results participant organization type
Preliminary Results: Participant Organization Type
  • Of the Total Population:
  • 58% represent OEMs + Suppliers
  • 42% represent Technicians

Need to bolster Technician participation

Specifically need to reach more Independents

Source: IDC Manufacturing Insights, 2011

N=203

preliminary results participant industry
Preliminary Results: Participant Industry

Source: IDC Manufacturing Insights, 2011

N=203

preliminary results participant years of experience
Preliminary Results: Participant Years of Experience

%

Source: IDC Manufacturing Insights, 2011

N=203

preliminary results oem supplier group participant titles
Preliminary Results: OEM/Supplier Group Participant Titles

Source: IDC Manufacturing Insights, 2011

N=119

preliminary results titles dealer svc garage independent repair facility group
Preliminary Results: TitlesDealer/Svc Garage/Independent Repair Facility Group
  • “Other” titles include:
  • Technical Communicator/Officer
  • Service Manager
  • Trainer/Instructor
  • Shop owner
  • Technical/Technology Support
  • Application Engineer
  • Manager
  • Service and Product Support

Source: IDC Manufacturing Insights, 2011

N=84

preliminary results participant areas of experience
Preliminary Results: Participant Areas of Experience

Source: IDC Manufacturing Insights, 2011

N=203

preliminary results example oem technicians perception gap
Preliminary Results Example: OEM-Technicians Perception Gap
  • “How do you expect technician safety to change as a result of new vehicle technologies?”

5= Much Worse

1= Greatly Improved

Technicians believe that their safety is in greater jeopardy with new technologies, whereas OEMs/Suppliers believe it will be improved…

Source: IDC Manufacturing Insights, 2011

N=203

next steps
Next Steps
  • Continue Survey Promotion
  • Ongoing Data Analysis & Gap Identification
  • Develop Recommendations
  • Present Results/Recommendations:
    • SAE OBD Symposium, September 2011
    • IDC Manufacturing Insights Webcast, November
    • Publish IDC Manufacturing Insights Report
promotion efforts call to action
Promotion Efforts & Call to Action
  • Promotion through multiple channels, but participation is still lower than expected:
  • 15,800 SAE Members, Prospects, and Affiliates
  • 30,000 member Auto OEM Network LinkedIn Group
  • Identifix Member Community
  • iATN & NADA Communities
  • Others… STPC companies, individual efforts, etc.
  • CALL TO ACTION
  • Take the survey!
  • Promote the survey--especially with Technician Networks (Independent participation is acutely low)
  • http://bit.ly/VehicleTechnologyStudy
thank you mark n pope@gm com

Thank you!mark.n.pope@GM.com

http://bit.ly/VehicleTechnologyStudy

Take the survey and impact the

future of the automotive industry today!