Preparing E-mails Using E-mail Etiquette. Learning Objectives. Define e-mail. List the parts of an e-mail and an e-mail header. List rules for e-mail etiquette. Terms. acronym attachment Bcc Cc e-mail e-mail address etiquette flaming. forward junk mail netiquette reply
List the parts of an e-mail and an e-mail header.
List rules for e-mail etiquette.
a written electronic message sent from computer to computer.
It is often a requirement of employment for employers to stay in touch with employees in a paperless office.
a name or number given to an Internet or network account, usually consisting of userID@system.institution.type.
Many service providers allow e-mail addresses to be saved and stored in an address book for ease of organization.
This lists the sender’s e-mail address.
The header may also list the actual name of the sender, when the sender has recorded this information with the e-mail service.
This indicates to whom the message is being sent.
Original messages may be sent to more than one recipient.
This refers to when the message was sent.
Time stamps are often issued by the e-mail server.
a feature that allows the sender to pass the message to another recipient, including attachments.
a feature that allows the recipient to respond to a message from the sender.
Many e-mail services allow the recipient to change the original message when replying.
a feature for sending an original message to the prime recipient and to other interested parties.
When using Cc, all recipients see who is receiving the message.
Cc originally meant carbon copy and has transitioned to “courtesy copy.”
a feature similar to Cc except that Bcc recipients will be invisible to other recipients.
other files sent with the message.
a “sign-off” feature that allows the sender to create additional information for the receiver.
Signatures may be saved and pasted to the end of any e-mail.
Signatures often list the sender’s business name, address, telephone number, etc.
the area where the narrative message is entered.
Write clear and concise messages.
Write short sentences and short messages.
Avoid double spacing your messages as e-mail requires recipients to scroll through messages without the benefit of highlighting or marking the message as one might on a printout.