Common Barriers

2. Common Barriers • Physiological changes that occur with aging • Vision • Hearing • Muscular challenges • Difficulties with working memory Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

3. Multimedia • Synchronized verbal and visual presentation • Students tend to score significantly higher • Beneficial to supporting older adults learn • Audiovisual lessons are cognitively efficient Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

4. Tutorial Development • Developed two tutorials • Primarily created with Adobe Captivate • Onscreen-action-capture videos • Pop-up text cues • Test questions • Voice narration • Communicated with computer instructor Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

5. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

6. Packet • 30 distributed • 1 week to complete • CD (auto-run) • 2 pre-tests • 2 post-tests • FM checklist activity • Questionnaire Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

7. Participants • 14 useable packets • Varied in occupation • Students • Secretaries • Airline employees • Others • 53 to 70 years old • Half had prior knowledge of FM Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

8. Tutorial 1 Pre vs. Post Test Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

9. Tutorial 1 Pre vs. Post Test Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

10. Test Question 3 • On a typical computer, what letter is the “hard drive” assigned? • Same participants got it wrong • Both had little or no FM experience • Only text and narration • Could have included images Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

11. Tutorial 2 Pre vs. Post Test Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

12. Tutorial 2 Pre vs. Post Test Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

13. Test Question 4 • All of the following are steps used to rename a file or folder EXCEPT: • Selecting the file or folder • Left click on the file or folder • Press Enter on the keyboard • Left click on the Edit menu Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

14. Test Question 4 • All of the following are steps used to rename a file or folder EXCEPT: • Selecting the file or folder • Left click on the file or folder • Press Enter on the keyboard • Left click on the Edit menu Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

15. Test Question 4 • All of the following are steps used to rename a file or folder EXCEPT: • Selecting the file or folder • Left click on the file or folder • Press Enter on the keyboard • Left click on the Edit menu Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

16. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

17. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

18. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

19. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

20. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

21. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

22. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

23. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

24. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

25. Attitudes • Comfortable • Everyone learned • Onscreen-action-capture videos helpful • Pop-up text cues handy • Should be used with class lessons • “Tutorial gives you practical exercise” Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

26. Future Study • “Relics” vs. current technology • Compatibility • Keyboard experience • “Warning tags” for common errors • All narration directions Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

27. Conclusions • Multiple cues are effective • Class implementation • Pre-lesson • During • Review Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

28. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii