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National Dignity Council Overview: Promoting Dignity, Respect, and Autonomy in Social Care

Learn about the National Dignity Council and their mission to promote dignity through the "Ten Dignity Challenges." Understand the correlation between dignity, human rights, and key documents/initiatives in social care. Join the growing network of Dignity Champions and participate in the annual National Dignity Action Day.

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National Dignity Council Overview: Promoting Dignity, Respect, and Autonomy in Social Care

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  1. JAN BURNS INDEPENDENT CHAIR National Dignity Council [NDC]

  2. Overview • To give delegates an opportunity to offer their definition of what they believe Dignity means • To provide a brief overview of who the National Dignity Council are and what they do • To explore the effectiveness of the ‘Ten Dignity Challenges’. • Identify their correlation with key documents and initiatives that impact on Social Care.

  3. Dignity is………….?

  4. Definition of dignity • Dignity consists of many overlapping aspects, involving respect, privacy, autonomy and self-worth • a standard dictionary definition: a state, quality or manner worthy of esteem or respect; and (by extension) self-respect. • Dignity in care, therefore, means the kind of care, in any setting, which supports and promotes, and does not undermine, a person’s self- respect regardless of any difference. • While ‘dignity’ may be difficult to define, what is clear is that people know when they have not been treated with dignity and respect SCIE- Dignity in care guide

  5. Dignity and Human Rights • Human rights are based on a number of core values, including: • Fairness, Respect, Equality, Dignity, & Autonomy • Basic rights we all have simply because we are human, regardless of who we are, where we live or what we do • Human rights belong to everyone and should be at the centre of everything we do • Human rights represent all the things that are important to us as human beings, such as being able to choose how to live our life and being treated with dignity and respect .

  6. National Dignity Council Aims • To lead in raising awareness of Dignity and its importance in delivering excellent services. • To lead and inspire people to take action to promote Dignity • To lead and stimulate a National Dignity Campaign. • To support and maintain a growing and intergenerational DignityChampions network • To provide a repository that acts as a knowledge and information search engine. • To lead in designing, planning and promoting an annual National DignityAction Day. • To ensure the sustainability of the National DignityCouncil.

  7. National Dignity Council Members

  8. DID YOU KNOW WE HAVE OVER 39,000 CHAMPIONS SIGNED UP ON THE SCIE WEBSITE?

  9. Dignity Champion’s network include: • members of the public • people who use care/health services, their relatives and carers • health and social care managers, • frontline staff, doctors, ambulance staff • dieticians, porters, administrators • care workers in care homes, • MPs, councillors, students, pupils • members of local action groups, • Local Involvement Networks (LINks), • People from voluntary and advocacy organisations, • Anyone – everywhere

  10. Caring for our Future: Reforming care and support • The Government published a White Paper on the 11 July 2012 in which it set out plans to transform care and support in two major ways. • to promote people’s wellbeing and independence instead of waiting for people to reach a crisis point. • to transform people’s experience of care and support, putting them in control and ensuring that services respond to what they want. • The White Paper lists five statements which describe what government expects people will say about the new system.

  11. Caring for our Future: Reforming care and support5 statements: • Maintaining independence: Iam supported to maintain my independence for as long as possible • Quality: I am happy with the quality of my care and support • Dignity and respect: I know that the person giving me care and support will treat me with dignity and respect. • Taking control: I am in control of my care and support • How care and support works: I understand how care and support works, and what my entitlements and responsibilities are.

  12. Making it Real: • The aim of Making it Real is for people to have more choice and control so they can live full and independent lives. • Organisations that want to make a real difference to disabled and older people's lives can sign up to publicly demonstrate their commitment through the Think Local Act Personal website • Making it Real sets out what people who use services and carers expect to see and experience if support services are truly personalised. • There are a set of "progress markers" - written by real people and families - that can help an organisation to check how they are going towards transforming adult social care. • The marker of progress are 26 "I" statements - which describe what people expect and want when it comes to care and support - and are themed around six key areas including:

  13. Making it Real - “What I want” • Information and advice – having the information I need, when I need it. • Active and supportive communities – keeping friends, family and place. • Flexible integrated care and support – my support my own way. • Workforce – my support staff. • Risk enablement – feeling in control and safe. • Personal budget and self-funding – my money

  14. Ten Dignity Challenges .

  15. The Ten Point Dignity Challenge E = Enable people to maintain the maximum possible level of independence, choice and control Q = Question any potential abuse and have a zero tolerance of all forms of abuse U =Understand and respect individual’s rights to privacy A= Act to alleviate people's loneliness and isolation L = Liase and engage with family members and carers and treat them as care partners L = Letpeople know they have a right to complain without fear of retribution I = Individualised services that are person centred and meet the needs of the individual V = Validate and respect individuals needs and choices. E= Enable individuals to maintain confidence and positive self-esteem S = Support people with the same respect you would want for yourself or a member of your family

  16. HAVE A ZERO TOLERANCE OF ALL FORMS OF ABUSE

  17. SUPPORT PEOPLE WITH THE SAME RESPECT YOU WOULD WANT FOR YOURSELF OR A MEMBER OF YOUR FAMILY!

  18. TREAT EACH PERSON AS AN INDIVIDUAL BY OFFERING A PERSONALISED SERVICE.

  19. LISTEN AND SUPPORT PEOPLE TO EXPRESS THEIR NEEDS AND WANTS

  20. ENABLE PEOPLE TO MAINTAIN THE MAXIMUM POSSIBLE LEVEL OF INDEPENDENCE, CHOICE AND CONTROL

  21. RESPECT PEOPLE’S RIGHT TO PRIVACY

  22. ENSURE PEOPLE ARE ABLE TO COMPLAIN WITHOUT FEAR OF RETRIBUTION

  23. ENGAGE WITH FAMILY MEMBERS AND CARERS

  24. ASSIST PEOPLE TO MAINTAIN CONFIDENCE AND A POSITIVE SELF-ESTEEM

  25. ACT TO ALLEVIATE PEOPLES LONELINESS AND ISOLATION Photo by Quinn Dombrowsky, available under a Creative Commons attribution license.

  26. A Dignity Champion: • Stand up and challenge disrespectful behaviour rather than just tolerate it. • Act as a good role model by treating other people with respect particularly those who are less able to stand up for themselves • Speak up about Dignity to improve the way that services are organised and delivered • Influence and inform colleagues • Listen to and understand the views and experiences of citizens • See the person.

  27. Sign up by phone: 0207 9724007 or go to: www.dignityincare.org.uk

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