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There are so many benefits associated with VoIP phones, and that is the reason why many businesses have already switched to this mode of communication. It is a cost-effective way to communicate with your customers because it uses the internet to make and receive calls.\n

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understanding the importance of using voip phones

Understanding the Importance of Using

VoIP Phones in a Secure Way

T

here are so many benefits associated with VoIP phones, and that is the

reason why many businesses have already switched to this mode of

communication. It is a cost-effective way to communicate with your

customers because it uses the internet to make and receive calls. While the idea is

quite impressive, there will always be concerns regarding your security over the

internet.

Many businesses are often concerned about being attacked by cybercriminals while

communicating over the internet. Eavesdropping on phone calls is a reality and can

make you lose valuable data. Cybercriminals target professional services firms,

financial institutions, and government agencies to acquire important data. Call

centers are also their favorite targets because they can gain access to health

records, confidential account information, and payment card data. What it means is

that when using VoIP phones, there will always be a risk of having your voicemail

hacked by some pros. It can translate into serious losses. Therefore, you have to be

very careful when going for VoIP phones.

When making the switch, be sure to talk to your vendor and inquire about the

available security features. You should not let security vulnerabilities keep you

from getting the productivity and financial benefits of VoIP phone systems. Just

make sure that you do not decline any security services at the time of having your

VoIP solution designed and implemented. Many businesses refuse to use any

security services, saying that they will do it on their own. Statistics show that a

large majority of business organizations becomes complacent and never gets the

time to implement some security features. Such complacency costs them in a big

way.

You have to understand that the features of VoIP phones are impressive, but VoIP

risks are many, and often extend beyond voicemail hacks, toll fraud, and

eavesdropping. It is extremely important to realize that hackers can use these

phone systems to gain access to your business network. Therefore, it is important

to take steps to protect your voice network

to take steps to protect your voice network. However, the problem is that in most

cases, the security technologies and policies are rather complex, mainly depending

on your unique business goals and the type of IP phone you are using. The

complex nature of VoIP security often keeps businesses from doing the hard work

and protects their voice network. Do not make this mistake and instead talk to your

vendor and ask them to help you simplify and strengthen the security of your

company's voice network.

The bottom line is that the benefits of VoIP phones are certainly quite attractive,

but you have to ensure that you opt for a good service provider because only they

can help take necessary steps to ensure maximum security for your voice network.

It becomes even more important when you are actually going for a hosted VoIP

system. So, be sure to take your time, educate yourself about the security concerns

associated with VoIP and then finalize your decision.

Source: http://www.dasunnytechnicalservices.com/understanding-the-importance-

of-using-voip-phones-in-a-secure-way/