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When it comes to running your business efficiently, you just cannot ignore the importance of connecting with your customers in a seamless way. You just cannot afford any disturbance when you are discussing business deals with your prospective clients and customers.\n

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hosted pbx understanding the difference between

Hosted PBX: Understanding the

Difference between PBX and VoIP

W

hen it comes to running your business efficiently, you just cannot

ignore the importance of connecting with your customers in a seamless

way. You just cannot afford any disturbance when you are discussing

business deals with your prospective clients and customers. Many businesses opt

for hosted PBX, while others put their money on VoIP technology. Both systems

help you make and receive phone calls, but there are certain differences between

these two technologies. For instance:

PBX systems are not new and have been helping businesses connect with

customers for years. These systems utilize your standard phone line to help

you make and receive calls. You will require a manual control board, a

computer server, and several lines to start using your PBX system. The lines

lead to an internal switching system that diverts calls to different phone

lines. VoIP phones, on the other hand, help you make calls through the

internet. It means that you require a high-speed internet connection to start

using VoIP phones.

Both systems may have different equipment requirement. In case of a

traditional PBX system, you can get started with your standard analog phone

equipment. It means that you usually need nothing more than a cordless or

corded phone and a headset. You will have several equipment options when

you put your money on a VoIP system. You will need a wireless or IP phone

to connect to the internet. You may require more to utilize different features

of VoIP systems.

Both systems vary greatly in terms of configuration options. While hosted

PBX systems now offer good configuration options, you cannot compare it

with VoIP systems. You will also find it much easier to configure and

manage VoIP systems because you can manage everything directly from a

computer. You do not require any serious knowledge to program and

reprogram VoIP phones. You can use any internet connection to change

your system settings. Moreover, you can use a PBX system to divert calls to

different numbers but you can achieve the same

different numbers, but you can achieve the same more efficiently when

using a VoIP setup. These systems are considered more efficient because

they also offer voice mail-to-text feature.

Call quality may not be the same. As mentioned already, your VoIP system

requires an internet connection to function properly, so you may not always

experience great connectivity. Voice quality may seem better when using a

PBX system because you have to use the traditional settings to take

advantage of its features.

The crux of the matter is that both hosted PBX and VoIP systems have their set of

benefits. However, you need to bear in mind that they serve well in different

conditions. Therefore, it is a good idea to take your time and determine your

unique needs first. You should then compare both options to select what will help

you run your business in a seamless way. So, be sure to take your time and conduct

some research before you decide to put your money on VoIP or hosted PBX

systems.

Source: http://internet-security-training-uk.com/hosted-pbx-understanding-

difference-pbx-voip.php