lq'kklu. School of Good Governance And Policy Analysis. National Workshop on Disseminating Information on Good Practices in Public Service Delivery June 5, 2009. Automated Meter Reading Project in MP East Discom: A Breakthrough in Automation - Executive Director,
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School of Good Governance And Policy Analysis
National Workshop on
Disseminating Information on Good Practices in Public Service Delivery
June 5, 2009
Automated Meter Reading Project in MP East Discom: A Breakthrough in Automation
M.P. Poorva Kshetra Vidyut Vitaran Co. Ltd.,
Installation of Electronic Meters with data storage feature in respect of all HT and LT high value consumers
Billing through MRI downloads
Remote Reading of Meters and Billing
Meter connectivity (Optical port /RJ11)
PROTECTION OF REVENUE :
Protection of over 60% of Company’s revenue. (Rs.1524 Cr. during the FY 08-09).
Reduction in billing cycle from 10-12 days to 1-2 days.
(B) REDUCTION IN EXPENSES :
Prior to AMR : Rs 7,00,000/ per month on meter
After AMR : Rs 26,000/- per month.
(C) CLOSE SURVEILLANCE/VIGILANCE:
Large No. cases of malpractice/theft
HT 102 cases Rs. 567 Lac Recovered.
LT 140 cases Rs. 68 Lac Recovered.
Majority of these cases would have escaped unnoticed .
Consumers using very advanced technology for theft also brought to book.
(D)IMPROVEMENT IN CONSUMER SERVICES:
Elimination of errors in meter reading & data entry. (Earlier it was around 10%.)
Continuous vision can be kept on the consumption of consumers.
Quick restoration of supply.
In case of any defect in metering system immediate rectification/replacement of same.
Email & SMS alerts for reminder of bill amounts & due date of remittance.
No more botheration of presence duringreading process.
Continuous Monitoring of :-
Recognition by GoMP.
Recognition by Govt. of India.
Recognition by Regulatory Commission.
(C) Compliments received from Industry Chambers:
“MP East Discom have done a commendable work by remotely monitoring all its big consumers. This has paved way for improvement in supply conditions as the actual power supply parameters are monitored by the Senior officers, so the Industries now don’t have to take pain in conveying grievances at various levels/forums.
- Pt. B.D. Bajpai,
President, Mahakoushal Chamber of Commerce & Industries.
“The greatest benefit to the consumers from Remote Metering by East
Discom is accuracy in billing and elimination of errors in meter reading.
Industry will definitely benefit from this initiative.”
-Mr. Arun Jain, Vice President FICCI.
(D) Appreciation received from some of our respected Consumers:
Mr. R.C. Saboo, MD, Rewa Gas Pvt. Ltd.,Waidhan.
Mr. V.K. Mittal, Director, Vindhyachal Air Products Ltd.,Waidhan.
Mr. B.L. Chourasia, GM, Hindustan Lever Ltd.,Chhindwara.
Mr. A.D. Saxena, GM, Renusagar Power Co.,Singrauli.
Mr. Narendra Sommaiya, President, Mahakaushal Udyog Sangh
In house development, without any external support.
End to end automated metering and billing solution.
Increase in Collection Efficiency by 1.5%.
Reduction in grievances in respect of the consumers.
Highly skilled manpower released for other productive work.