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Induction: Supporting Students from the Start

Induction: Supporting Students from the Start. Tony Jenkins School of Computing University of Leeds tony@comp.leeds.ac.uk http://www.comp.leeds.ac.uk/tony/. Morale Officer. School of Computing. ~800 Student FTEs Three Single Subject Programmes BBB, no Clearing

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Induction: Supporting Students from the Start

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  1. Induction:Supporting Students from the Start Tony Jenkins School of Computing University of Leeds tony@comp.leeds.ac.uk http://www.comp.leeds.ac.uk/tony/

  2. Morale Officer Induction: Supporting Students from the Start

  3. School of Computing • ~800 Student FTEs • Three Single Subject Programmes • BBB, no Clearing • Intake of ~150 Single Subject (2001) • Planned to rise to ~200 by 2005 • Research-led • TQA Satisfactory (1993), RAE 5 (2001) Induction: Supporting Students from the Start

  4. Expanding Intake • ~60 in 1985, 150 in 2001 • Ability • Application • Diversity • Computing Experience • Computing “Interest” • Demographic • Resident / Commuting Induction: Supporting Students from the Start

  5. Problems • “They just can’t work the computers.” • “They don’t seem to know anything.” • “Someone must have told them that.” • “They need remedial classes.” • “They’re not even slightly prepared.” • “They wander round in a dream world.” • “They don’t know what’s going on.” Induction: Supporting Students from the Start

  6. Problems • “No-one ever told us that.” • “No-one ever taught us that.” • “I got completely lost in Intro Week.” • “I didn’t even work out my timetable.” • “I spent all of Intro Week drunk.” • “They can’t expect us to do that.” • “I can’t do any of this!” Induction: Supporting Students from the Start

  7. Issues • The Struggling Student • The Failing Student • The Vanishing Student • The Dead Hamster at the Exam Board • The Transfer Epidemic • “Dumbing Down” • Induction Induction: Supporting Students from the Start

  8. Failure and “Induction” • Students fail … • … because they “give up”. • … because they miss something important. • … because they fail to “fit in”. • This can happen in the first week! • First impressions are powerful … • … so we must make the right ones. Induction: Supporting Students from the Start

  9. Induction • In 1999 … • … “Fine Words of Welcome” • … Pre-Registration • … Registration • … Lab Session • … Party • “Learning at University” • … and straight into lectures next week. Induction: Supporting Students from the Start

  10. Principles • Induction should … • … be fun (but still academically valid). • … be a requirement (but not too much). • … include things students really need to know. • And also Student-Centred … • … in content. • … in design. • … in execution. Induction: Supporting Students from the Start

  11. Practicalities • Induction would … • … occupy “Week 0”. • … and replace “Week 1” for core modules. • … be required. • Progress monitored by “passports”. • “Failure” would be “serious”. • “Staff” would be needed. Induction: Supporting Students from the Start

  12. Induction Czar • In “charge” of … • … Planning • … Delivery • … Reflection • … Assessment • “Volunteer” • Guidance Tutor • Needed Help Induction: Supporting Students from the Start

  13. Planning – The Book • Handbook • Worksheets • Stuff Worth Knowing • Technical • People • Timetables • Book Promotion • If All Else Fails … Induction: Supporting Students from the Start

  14. Planning – The Website • URL on Uniforms • Same as Handbook • Worksheets • Available before Leeds • “Ask Tux” • People • Directions • Usual Useful Links Induction: Supporting Students from the Start

  15. The Happy Help Squad • Volunteers • Uniformed • Covering … • …degrees. • … backgrounds. • … experience. • Lab Sessions • General Helpfulness Induction: Supporting Students from the Start

  16. DHPs • Staff • “Volunteers” • Vetting Process • Uniformed • Open Doors • Signs • General Helpfulness Induction: Supporting Students from the Start

  17. A Packed Programme • Groups • Lectures • Intro to Induction • Intro to Learning • “Things to Know” • Lab Sessions • x 4 • “Drop Ins” • First Year Do Induction: Supporting Students from the Start

  18. Induction 2000 Induction: Supporting Students from the Start

  19. Reflections • Much better than before! • Not enough! • Some still “got lost”. • Future “strugglers” emerge. • Late joiners are a problem. • Overall, it went well … • … but things needed to be changed. Induction: Supporting Students from the Start

  20. Planning 2001 • New Handbook … • … less “nerdy”. • … more useful info. • … more on T & L. • … money matters. • … more on Windows. • Revamped website • More “Lectures” • Ask Gulliver Induction: Supporting Students from the Start

  21. Induction 2001 Induction: Supporting Students from the Start

  22. Induction 2001 Induction: Supporting Students from the Start

  23. Changes for 2001 • Replaced more modules. • “Year Tutor”. • “Lectures” on Unix and Windows. • “Lectures” on Tutorials. • “Broaden” the Happy Help Squad. • “Treasure Hunt”. • More general “pastoral” issues. Induction: Supporting Students from the Start

  24. More Reflections • This is better still! • … but we’re running short of time. • … and we still seem to be having fun. • Some do still manage to get lost. • We can spot strugglers in Week 0. • Other departments seem envious … • … so maybe we’re doing something right. Induction: Supporting Students from the Start

  25. The Future • The scheme seems about right … • … but planning started in January. • Happy Helpers recruited in May. • More staff time is needed. • Replace all Week 1 Teaching … • … although we could do with three weeks! • More Support for “Strugglers”. Induction: Supporting Students from the Start

  26. Summary • Arriving at University is a tricky time … • … and more students means more problems. • Students need support. • They have to learn many things … • … and have to be told them many times. • “Induction” is now a requirement … • … and is more than a few meetings or talks. Induction: Supporting Students from the Start

  27. Advice • Plan. • Make it fun. • Ask the Students. • Involve the Students. • Tell them what they need to know … • … then tell them again. • … and again. … and again. Induction: Supporting Students from the Start

  28. Gulliver’s Page http://www.comp.leeds.ac.uk/Induction/2001/ Induction: Supporting Students from the Start

  29. Summer Slaves: Phil Jem The Inner Circle: Vickie Dave Phil and Jem again The Happy Help Squad: All of them The DHPs: Roger Les Sarah Keith Matthew Pete John Maureen Shaheen Acknowledgments Induction: Supporting Students from the Start

  30. Questions? Induction: Supporting Students from the Start

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