NC-PHCAST – The Community College Connection. Margaret Roberton, NC Community Colleges Kathy Turner, NC Division of Health Service Regulation. Statistics and Projections. In the next 20 years the number of persons 65 and older will almost double from 1.3 million to 2.3 million
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Margaret Roberton, NC Community Colleges
Kathy Turner, NC Division of Health Service Regulation
of the federal poverty level 25%
Creates 4-phased framework for training and competency to better prepare new and incumbent workers
Increasing demand for direct care workers
Personal Care Aides and Home Care Aides are the fastest growing occupations
Plus, Nurse Aides are in the top 11 jobs in terms of largest job growth
Trained, competent workers are essential to quality care
Create a “Gold Standard” for minimum trainingKey Concepts of NC PHCAST
Includes both pilot years
Excludes Halifax CC & Cape Fear CC/Elder House
Competency based – certificate or credential at each phase
New and incumbent workers can enter at various points
Expands state recognized career path options; supports workers; responds to employer need
Enhanced career paths, employability and responds to employer need (4-phase approach – specialties)
Integration with other training & QI initiatives
Builds on prior direct care initiatives in NC
Removes some barriers to trainingKey Impacts
N = 18
This course has started me on the path to reaching my career goals. (100% agree)
I know about career options that I did not know about before the completing this course. (93% agree)
This course has put me further along in reaching my education goals. (89% agree)
I am considering career options that I was not considering before the course. (72% agree)
This course has made me more satisfied with my direct care job than I was before. (92% agree)
This course has made me a better direct care worker.
I would recommend this course to my coworkers.
(96% agree) N=29
What were the barriers to effective PHCAST implementation?
In what ways did partners leverage resources to implement and/or sustain the training program in local communities?
What aspects of the PHCAST curriculum were the most valuable to each stakeholder group (e.g., students, educators, employers)?
Students – problem solving, adapting to difficult situations, understanding grief and dementia, applying person-centered care
Instructors – seeing students get jobs, new alliances within our school
Employers – reports were more pertinent, client compliments increased, (documentation)
Each college shall operate a Human Resources Development (HRD) program to provide assessment services, employability training, and career development counseling to unemployed and underemployed individuals. FTE shall be generated from HRD programs. Each college shall provide HRD instruction and support necessary for unemployed and dislocated workers to be served within the college service areas.
HRD is a dynamic and vital workforce development program with proven economic, social, and educational success. The purpose of the HRD program is to educate and train unemployed and underemployed individuals for success in the workplace.
Skill assessment services
Employability skills training
Career development counseling
Assessment of an individual’s assets and limitations
a positive self-concept
Awareness of the impact of Information Technology in the workplace
1D SBCCC 300.3
Program ClassificationsHuman Resources Development
(Focus on job readiness skills, literacy, numeracy, keyboarding, and realistic job previewing)
(Focus on non-nurse aide personal care tasks and soft skill development; 3) expanded nurse aide (NA-1) skills)