Georgia DFCS Performance-Based Contracting

1. Georgia DFCSPerformance-Based Contracting Online Reporting Requirements Overview Presenters: Catrecia Stokes, DHS, DFCS, OPUOM Dawn Reed, Care Solutions, Inc.

2. What’s happening? • Beginning July 1, 2010, RBWO contractors (Providers) will utilize GA-SCORE to report Performance-Based Contracting (PBC) data: • KidSTAR becomes GA-SCORE • To support Performance-Based Contracting and other initiatives, GA-SCORE will continue collecting Provider data about: • Provider agencies and their individual programs • Provider staff • Foster homes (CPAs) • RBWO placements

3. Points to Remember • In the other 3 sessions today, you will have the opportunity to learn more about the new PBC outcomes and measurements • GA-SCORE is an improved version of KidSTAR: • PBPI, CPA compliance, and placement tracking will still happen here and be integrated with the new data • PBC reporting is new! • SHINES remains the single, primary holder of child’s file • An in-depth system training will be held prior to the roll-out on July 1st

4. New Key Features of GA-SCORE • Provider logins will shift from one user account per site/program to individual user accounts for each staff member for the purposes of: • Enhanced security • Greater specificity for data submission audit trail • Enhanced user experiences with individualized screens for tasks completed most frequently • CPAs will now have direct access to submit updates to foster home information (vs. existing process)

5. New Key Features of GA-SCORE (cont.) • Users will see a What’s Due? screen upon login that identifies outstanding tasks at a glance • More automated email alerts to designated Provider staff for due dates to help ensure Providers remain timely and in compliance with new DFCS requirements

6. New Key Features of GA-SCORE (cont.) • Service brokering agencies, such as MAAC, and their partner Providers will be able to share similar screens for data submission requirements • A new Resources tab will be added to ensure Providers are kept up-to-date on current Room, Board and Watchful Oversight (RBWO), Performance-Based Contracting (PBC), and Performance-Based Permanency Initiative (PBPI) events and notices

7. GA-SCORE User Accounts • The new method of individual user accounts gives Providers enhanced ability to manage their own staff access to specific screens as needed • Categories of user types will include: • Admin user for agency • Admin user at each site/program (depending on agency size, this may be the same as above) • Basic user (users will decide their own passwords) • Each user’s level of system access is based on agency roles and responsibilities

8. GA-SCORE and Performance-Based Contracting Reporting • Beginning July 1st, every RBWO provider will be required to use GA-SCORE for their monthly Performance-Based Contracting requirements • Providers will be able to report throughout the month as needed • Reporting deadline is the 5th of each month (for the previous month’s data)

9. Provider Responsibilities for PBC Reporting • To begin, each agency will need to designate a point person of contact (name, phone number, email address) who will be responsible for “enrolling” direct care staff in GA-SCORE • Need to notify Care Solutions who agency designee is prior to July 1st roll-out (more to come later) • Above designee will also assign user permissions for other staff persons requiring a GA-SCORE user account • Each site/program will also need to designate: • Staff person(s) who need(s) to receive automated system alerts (e.g., meeting due dates)

10. Provider Responsibilities for PBC Data • Providers will enter approximately 30 data elements related to PBC • PBC reporting in GA-SCORE must be completed by the 5th of each month (for previous month’s data) • Providers will be responsible for timely and accurate data submissions, as it is essential for assessing provider compliance with outcomes and measurements

11. How Do I Report PBC-Required Data? • After July 1st, using your Internet browser (Internet Explorer 7.0+, Firefox, etc.), visit www.gascore.com • Designated Provider staff (described previously) will log in using their individual username and password • All other staff designated by their agencies to perform this work will begin by going to the website and registering the first time; from then on, users will log in as normal

12. What PBC Data Do I Report? • Appointments and Meetings related only to PBC* • Type of meeting (e.g., EPSDT medical/dental/vision visits) • Date of meeting • Location of meeting • Participating provider staff • Other participants (e.g., DFCS Case Manager, birth mother/father, doctor) *Not a final or complete list

13. What PBC Data Do I Report? (cont.) • Foster Parents* • Name of Primary and Secondary caregiver** • Date foster parent • Viewed DFCS Protective Capacities Training Video • Completed online post-test • Completed post-vulnerabilities assessment (in-home) *Not a final or complete list **Already collected

14. What PBC Data Do I Report? (cont.) • Provider’s Direct Care Staff* • Name • Position • Highest level of education and licensure • Hire date • Emergency Safety Intervention training info • To find a list of approved vendors • Visit ors.dhr.georgia.gov • Click on Provider Tools->>Training Info->>Residential Child Care Section *Not a final or complete list

15. What PBC Data Do I Report? (cont.) • Incident Intake Information Forms* • Type of incident (neglect, abuse, etc.) • Date of incident • Involved RBWO children • Provider staff who prepared form • Date Provider submitted form to OPUOM *Not a final or complete list

16. What PBC Data Do I Report? (cont.) • RBWO Placements* • Admission date** • Discharge date and disposition of child** • Legal custody on exit (e.g., live with fit and willing relative, reunification) • SHINES ID#** • Date child most recently entered custody • Birth parent name and status • School enrollment date • School name, type, and location • Number of unexcused school absences *Not a final or complete list **Already collected

17. What’s Next for PBC & GA-SCORE? • In-depth GA-SCORE training date for PBC reporting requirements to be announced soon • Provider user manual will be provided • Access to GA-SCORE will be provided prior to July 1st to begin loading essential information • Care Solutions will send out further information with specific instructions once everything is finalized