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Student Experience – Student Satisfaction

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  1. Student Experience – Student Satisfaction Robert McCormackDirector, Planning Services

  2. Assessing the UWA Student Experience • Indicators used include: • Course Experience Questionnaire (CEQ) • Students’ Unit Reflective Feedback (SURF) • Student Perceptions of Teaching (SPOT) • University Experience Survey (UES) • Graduate Destinations Survey (GDS) • Good Universities Guide (GUG) star ratings

  3. Cycle of Planning and Accountability • Systematically monitoring and accounting for performance against plans • https://eis.uwa.edu.au/planning_documents • Performance Indicator Reports • Selected Performance Indicators • Selected Faculty Performance Indicators • https://eis.uwa.edu.au/reports

  4. University Experience Survey • Undergraduate Students – First Year and Later Years • Scales • Skills Development – fourth quartile (i.e. low) • Learner Engagement - second quartile • Teaching Quality - lowest nationally • Student Support - lowest quartile • Learning Resources - lowest quartile • https://eis.uwa.edu.au/education

  5. Education Futures Vision • Teaching practices designed to engage, challenge and transform students • Evidence-based, quality teaching practices • Rich variety of learning experiences, including service learning, that connects students to the University, professional, local and global communities • Learning and teaching experiences integrated with, and informed by, research • Teaching and learning supported with quality resources, facilities and technologies • Vibrant, collaborative learning environment within attractive campus • Preparing students to be contributing members and leaders of local, national and global communities

  6. Executive Information System https://eis.uwa.edu.au/

  7. Mr Robert McCormack Director, Planning ServicesPhone 6488 2816Email Robert.McCormack@uwa.edu.au Mr Luke Minchin Manager, Statistical ServicesStatistics OfficePhone 6488 3673Email luke.minchin@uwa.edu.au Ms Christina MillerManager, Planning SupportPhone 6488 3662Email christina.miller@uwa.edu.au Dr Greg MarieDirector of Institutional Research UnitPhone 6488 3190Email greg.marie@uwa.edu.au Key Contacts