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The Big Thinker Universe. GWHQ Podcast - Season 2 - Episode 016 - Richard Blank

The Global Wellness HQ Podcast is proudly sponsored by Cash Flow Club.This is a playground for big thinkers with big ideas. We will focus on how we as a collective can improve life on our little planet.<br><br>The primary focus of our new podcast will be to bring together Mavericks, Visionaries, and Philanthropists. Together, we will create the synergy that will expand our collective universe. Join us as we interview wellness experts. Learn how you can implement and improve one dimension of wellness at a time. Our experts will share their practical tips on wellness in one of these core areas

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The Big Thinker Universe. GWHQ Podcast - Season 2 - Episode 016 - Richard Blank

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  1. Downloadedfrom:justpaste.it/GWHQ TheBigThinkerUniverse.GWHQPodcast-Season2 -Episode016-RichardBlank GivingbacktoAbingtonSeniorHighSchoolisveryimportanttoMr.Blank. Assuch,heendowsascholarshipeachyearforstudentsthatplanon majoringinaworldlanguageattheuniversitylevel. The Global Wellness HQ Podcast is proudlysponsored by Cash Flow Club. Thisis a playground for big thinkers with big ideas. We will focus onhow we as a collective canimprovelifeon ourlittleplanet.

  2. Theprimaryfocusofournew podcastwillbetobringtogether Mavericks,Visionaries,and Philanthropists. Together,we willcreate thesynergy that willexpand ourcollective universe. Joinus aswe interviewwellness experts. Learn how youcan implement and improve one dimensionof wellness at a time. Ourexpertswill sharetheirpractical tipsonwellness inoneof thesecoreareas: emotional, intellectual,occupational,physical,environmental,financial,spiritual,social,orhabitual.We createdthispodcastasaresourcefor anyonewhoislookingtointegrate theNineElementsof Holistic Wellness (NEHW) into their daily lives. Wewillsharebigideasaboutbusinessandlifeingeneral.Whatbigthoughtsareyouthinking today?

  3. JeffBorschowa JeffBorschowabeganhisaccountingcareerin1991.Heisconstantlylookingforwaysto improveoperationalefficiencyandeffectivenessforhisclients.Hehasnarrowedhisfocusto workmainlywith accountingfirmsand bookkeepingpractices.Jeff workswith seniorteam memberstoidentifyissuesandimplementtechnologysolutions.Jeff’sgoalistobuildthe futureofaccounting,onefirmatatime. AsaBillionaireinTrainingandChiefConnectionOfficerat#BigThinkerUniverse,mymissionis tocultivateabundancethroughthepowerofstrategicnetworking,neuro-diversity,and innovativethinking.Mypassionliesinconnectingpeople,ideas,andopportunitiestocreate transformativeoutcomesforindividualsandbusinesses alike. Ilivemylifecommittedto heart-centeredleadershipandbuildingauthenticrelationships. I excelatfosteringmeaningful,synergisticrelationshipsthatgobeyondtransactionstodeliver long-termvalueandimpact. NetworkingPhilosophy:Ibelievethatastrategicnetworkisthesinglegreatestassetwecan cultivateforbothpersonalandprofessional success. While manyfocus onscarcity,short-termtactics, andtransactionalwins, masternetworkers embraceabundance,relationships,andlong-term synergy.Byconnectingvisionaryleaders andaligningsharedgoals,Ihelpunlockunparalleledopportunitiesforgrowthand collaboration.Mylife'smissionisto elevatebusinessnetworkingtoan artform. KeyFocusAreas AbundanceMindset:Buildingacultureofgenerosity,optimism,andopencollaboration. Neuro-Diversity:Leveraging unique perspectivesand talents to driveinnovation.

  4. StrategicNetworking:Creatingconnectionsthatarepurposeful,mutuallybeneficial,and rootedinshared values. Relationship-CenteredSystems:Empoweringbusinessestoimplementsystemsdesignedfor buildingauthenticrelationshipsthatdrivenew revenues. IthrivewhenworkingwithDriven, visionaryleaderswhothinkbig,act boldly,andvalue strategicrelationships.Ifyou'rereadytoembraceinnovation,alignwithyourpurpose,and createlastingimpact,let's connect. Whenwe connect, I’ll bring: Creative, strategy-drivensolutions tailoredtoyour vision. Acommitment tohelping you harness yourunique strengths. Anetwork oflike-minded collaborators whoshare yourvalues anddrive. WhoMightNotBenefit My approach may not align with those uncomfortable with change, high-risk ideas, or rapid innovation.Iworkbestwiththosewhoseeopportunitieswhereothersseeobstacles. InCash FlowClub, we sharestrategies and practicaltips that businessowners and entrepreneurscanimplement immediatelyto improvetheoverall cashflow intheir business. Wewilltalkaboutinboundcashflow,outboundcashflow,andmanagingcashflowsoverall. Ourfocus is:

  5. Howtoincreasethevolume ofinboundcashflows,accelerate thespeedofinboundcash flows,andsystemize inboundcash flowsfor greaterbusinesscertainty. Howtodecreasethevolumeofoutbound cashflows,deceleratethespeedofoutbound cashflows,andoptimize outboundcashflowsfor greatbusinessstrength. Howto managesaving, borrowing,and investingin abusiness.

  6. StrategiesforSpontaneousSales AndI'm using thegenius of Robin Williamsof being spontaneous.I make camp. Iexhaust everydropyouhave.vertically beforeimovehorizontally tothatnextquestionwhich i'mgoing tobe asking in an open-ended way because i'll still get your yes or no but i'll get the explanationsometimesi'llfigureoutwheretheprioritiesareandyoucouldhavesavedme sometime andso theseare thegreatest waysfor youto breatheto beable tolower your temperaturethinkaheadplanyournotesandit'saIt'sabeautifuldanceifpeoplearewillingto doit.

  7. Richard'sPassionforPinballMachines guy'sgarageandpullthemout.Andso currentlytodayIhave15pinballmachines, six jukeboxes.I'vecollectedairhockeytablesandotherretromachinesbecauseIhavethespace forit.And secondly,I'mwilling todie onthathill. Mywife canwin99.9% ofthe arguments.This isthe one battle I'm on tofight. Please just let me have myvideo games and my pinball machines.Ifwedo,I'llhaveaveryhappymarriage.Iloveit.Now,what'syourrarestmachineoryourprize?Who'syourfavoritechild?Whatabeautifulquestion.It'sdifficultto say, butmy tastehaschangedthroughtheyears.Rightnow,myfavoritedecadeforpinballmachineswere the1970s,okay?Youstillhad,sometimesyoumighthavethenewscreens,butit'susuallythe wheelandthesoundwould bethebellsthat youwouldhave.Butmy favoritepart,andthis is whereIgocrazy,It'sthemarqueeart.It'stheplayfield.Soit'snotalaminateorasticker.This waspainted onwood. Soover theyears, youcan seethe certain cracks.It hasits specific roles.Andifthecabinetandtheoutsideispreservedandingoodcondition,youseesomeof themost amazing artwork onthese machines, from thepins to where youput in the coins tothelighting.IgetpassionateoveritandIlovetherestorationofit.

  8. EmbracetheUnexpected:JourneyofGrowth Iwanted my horizon. I wantedto leave a castle toslay a dragon so I cansave a princess and beaprince, damnit. Iwantedto drinklife.And don'ttell methat Iwasgoing tobe CEOofacallcenter.Ididn'tevenknowwhatacallcenterwas,butyoudidn'tevenknowreallywhatone wasuntilthispodcast.AndsoIfellintothis,butIdrankit.AndIthinkthat'soneofthemost beautifulthingswhenyouembracetheunexpectedandincorporateitandgrowfromitbecauseyouwouldhaveneverknown.Andsothat'swhyI'mheretoday. Iloveit.Now,I could talktoyouallday,Richard.Iwillbemindfulofyourtime,Ipromise.

  9. BuildingBusinessRelationships Andmindyouthis,myfriend,priortobeingtransferred toyou,Ialreadygaveyoursecretary, Catherine,a huge compliment. I told her that shewas great. I told you she was great.And I'm alsogoingtodoitin writing.Sowhenweget offthephone,you'regoing totellher.Andwhen I callyour company back, not only will she remember me, She'll thank me for that compliment thatIgaveher becauseshe'sworkedthere for10years andnoone'sever doneit.

  10. She'sgoing totell meabout youranniversary, yourcompany culture,your directextension.Andthenextthingyouknow,Richie'sgotmorebusinessbecauseeveryoneloveshim.And that'showyoudothecircle.Youmakenice.Youtouchtwoorthreetimes.Youbuildapipeline. That'swhatyou do,Jeff.

  11. EmotionalInteractions:AI'sShortcomings There's certain times someone will want hand-holding and to spend a couple extra minutes on thephonetovent withanintake coordinatorfora lawfirmor withtheirinsurance companyor whenthey'respeakingwiththeirdoctor'sassistantbecausethey're emotional.

  12. Andwhenyoustartdoingthingsin thatwaywithAI,it'sreallyeliminating thevalueofthat client.Andsoto answeryourquestion, Idocustomer support.

  13. TheHumanTouch vs.AIin Customer Service HowamIgoingtoshattermisconceptions?Yo,Jeff,youwatchmovies,don'tyou?Absolutely. TheWolfofWallStreetandBoilerRoom.GlengarryGlenRoss,right?Theprimegig.Allthat goodstuff.Wow.Imean,you'rescreamingout,Recco,cuttingties.Everyone'sstanding. Closingoncold calls.Imean, comeon, GenetheMachine. Golfiesforclosers. Please.It really dependsontheenvironmentthatyou'rein.There'sfivecampaignsIdon'tdohere.It'sbecauseI'min averystrict Catholiccountryand I'maguest here.We don'tdosports books, casinos,stocks, pharmacies,or sweepstakes.

  14. there'salotof companiesoutthere suchasyourbank orotherplaces thatwillretaina client thatwillgive youanupsell orsome sortofreferral orassistance thatyoumight notgetwhen you'rejustenteringininformationfillingoutformswaitingforsomebodytorespondthat'sthe mostfrustrating thingwhen you keeppressing zero yeahand so asmuch as peopleare downsizingandtryingtodothingsthroughaiAIcan'tgiveyouahug.AndAIcan't tellyouthat they know where you're coming from if your dog dies

  15. ThePowerof DelegationandGrowth Orhowabouteventhis,thebestpart,youmightevenbeabletostarthiringpeopleandpaying salariesanddelegatingandpromoting.Andsothemomentthatyoureleasethatweight mentally,physically,spiritually,then yourise, right?Release whateverweight is holdingyou back soyou canexpand.

  16. That'smyonlysuggestionforyouraudience.Ican'tthankyouenough.Youdothebest podcast.Youknow,Ihadagreattimewithyou today.Ihavethebestguests.Soit'sallyou. AndRichard,thankyouforbeingontheshow.

  17. IntroductiontoGlobalWellnessHQandRichardBlank Welcometothe GlobalWellness HQfamily ofpodcasts.We areyour international headquartersforresourcesandideasandinsightinrelationtothenineelementsof holistic wellness.Joinus aswe interviewlocal andinternational wellnessexperts andlearn howyou canimplement and improve one element or dimension of wellness at a time.

  18. Ourexpertswill sharetheirpractical tipsonwellness inoneof thesecoreareas. Emotional, intellectual,occupational,physical,environmental,financial,spiritual,social,orhabitual.We createdourfamilyofpodcastsasa resourceforanyonewhoislooking tointegratethenine elementsofholisticwellnessintotheirdailylives.Welcometotheshow.Hi, everyone. Welcomebacktotheshow.I'mexcited today.WehaveRichardBlankwithus.Richard,why don'tyou,firstofall,tellusalittlebitaboutwhoyouareandwhatyoudo?Jeff,I'msohappyto behere withyou andyour audiencetoday. Myname isRichard Blank.I'm theproud CEOof CostaRica'sCallCenter.I'malsofromNortheastPhiladelphia,soIgotaverygood story,a visionquestoftwists andturnsthat gotmehere today. TheBigThinkerUniverse,Jeff Borschowa,TheGlobalWellnessHQ Podcast,Richard Blank,CostaRica'sCallCenter,Outsourcing,TelemarketingCallCentre,BPO,Nearshore

  19. ContactCenter,Sales,Entrepreneur,B2B,Business,Podcast, Gamification,Leadership, Marketing,CX,Guest,Money,B2Ceducation,BPO trainer,callcentre,contactcentre,contact center,trend,trending Richard’sjourney inthe callcenter spaceis filledwith twists andturns. Whenhe was27 years old,herelocatedtoCosta Ricatotrainemployeesfor oneofthelargercall centersinSan Jose.With amix ofmotivational publicspeaking stylebacked bytactful andappropriate rhetoric,Richardsharedhisknowledgeandtrainedover10000bilingualtelemarketers.CEO of Costa Rica's Call Centersince February 2008.

  20. Mr.RichardBlankholdsabachelorsdegreeinCommunicationandSpanishfromthe UniversityofArizonaandacertificateoflanguageproficiencyfromtheUniversityofSevilla, Spain.AKeynotespeakerforPhiladelphia'sAbingtonHighSchool68thNationalHonors Societyinductionceremony.Inaddition,inductedintothe2023HallofFameforBusiness. GivingbacktoAbingtonSeniorHighSchoolisveryimportanttoMr.Blank.Assuch,he endowsascholarshipeachyear forstudentsthatplanon majoringinaworldlanguage atthe university level.

  21. Hiredbassist Garry Gary Beers of INXS.

  22. CostaRica’s CallCenter (CCC)is a stateof theart BPOtelemarketing outsource company locatedin thecapital cityof San Jose,Costa Rica.Our main focushas been,and will always beto personallytrain eachand everyCentralAmericacall center agentso thatwe mayoffer

  23. thehighestqualityofoutboundandinboundtelemarketingsolutionsandbilingual customer serviceto smalland mediumsized internationalcompanies, entrepreneursas well asfortune 500companies. Weencourageyoutovisitoneof ourcallcentersonyournext personalvacationorbusiness tripto CentralAmerica’sparadise, CostaRica. Whileyou arehere, wewould recommendtakinganextradayofyourtriptovisitbreathtakingvirginbeaches,playgolfnexttotheocean, tryyourluckat deepseafishing, exploretropicaljungles, climbvolcanosor justrelaxin natural hotsprings. Come and see for yourself why callcenter outsourcing in Costa Rica is a perfect solutionforyour growingcompany anda powerhousein theBPO industry.

  24. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheBigThinkerUniverse#JeffBorschowa#TheGlobalWellnessHQPodcast#RichardBlank #CostaRica#CallCenter#Outsourcing #Telemarketing #BPO#Sales#Entrepreneur#B2B #Business#Podcast#Gamification#CEO#trend #trending Edmonton,Alberta,Canada

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