Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Episode 22

1. Downloadedfrom:justpaste.it/maxyao MaxYaoLeadershipPodcast.RichardBlankon Telemarketing&Communication.Episode22 FromDreamstoSuccess:Richard'sjourneyfromPhiladelphiatoCosta RicaandhisriseasacallcenterCEO.ThePowerofCommunication: Mastertechniquesfordifficultconversations,coldcalls,andbuildingtrust. InthisepisodeoftheMaxYao LeadershipPodcast,@RichardBlank,CEOofCosta Rica's CallCenter,revealsthesecretsbehindcreatingathrivingworkplacecultureand mastering communicationin thecall centerindustry. WhyYouShouldWatch: Whetheryou'reabusinessleader,aspiring entrepreneur, orsomeonelookingtoelevateyour

2. communicationskills,Richardsharesawealthofinsightsonleadership,personal growth,and buildingauthenticconnections. Key Highlights: From Dreams to Success: Richard'sjourney from Philadelphia toCosta Rica and his riseas a callcenterCEO. ThePowerofCommunication:Mastertechniquesfordifficultconversations,coldcalls,and buildingtrust. LeadershipStrategies:Learnhowtoleadwithempathy, inspireteams,anddevelopfuture leaders. CommunityBuilding: Discover how Richard creates aworkplace culture that prioritizes employeehappinessandretention.

3. InsightsonResilience:Tipsonhandlingrejection,stayingmotivated,andachievinglong-term successin challengingindustries. MaximeYao(Max)istheFounderoftheSelf-EmpowermentLeadershipInstitute,aneducation businessdedicatedtohelpingcorporateexecutivesandentrepreneursacrossthe world developtheirleadershipskillsandgrowtheircareerandbusiness.

4. Maxis anexperienced CFO andBusiness Leaderwith aunique career thatbegan 23years agowithPricewaterhouseCoopersandgrewconsistentlythroughvariousFinanceroleswith increasinglevelsofresponsibilitywithinleadingcompaniesincludingGeneralElectric, Honeywell,UnitedTechnologiesand Otis.Heworkedand livedinthe IvoryCoast,France, SwitzerlandandtheUK,andtravelledacrossEurope,MiddleEast,Africa,AsiaandNorth America. Maxispassionateaboutleadershipandhighperformance.HedevelopedtheSelf- EmpowermentLeadershipframeworkandhoststheMaxYao LeadershipPodcast,thedigital townsquarewhereleadershipsecrets arerevealed.

5. MaximeYao(Max)istheFounderoftheSelf-EmpowermentLeadershipInstitute,aneducation businessdedicatedtohelpingcorporateexecutivesandentrepreneursacrossthe world developtheirleadershipskillsandgrowtheircareerandbusiness. Maxis anexperienced CEOand BusinessLeader witha uniquecareer thatbegan over25 yearsagowithPricewaterhouseCoopersandgrewconsistentlythroughvariousFinanceroles withincreasinglevelsofresponsibilitywithinleadingcompanies,includingGeneralElectric, Honeywell,UnitedTechnologiesand Otis.Heworkedand livedinthe IvoryCoast,France, SwitzerlandandtheUK,andtravelledacrossEurope,theMiddleEast,Africa,AsiaandNorth America.

6. Maxispassionateaboutleadershipandhighperformance.HedevelopedtheSelf- EmpowermentLeadershipframeworkandhoststheMaxYao LeadershipPodcast,thedigital townsquarewhereleadershipsecrets arerevealed.Heisa powerfulmotivationalspeakerand anactivesupporterofchildren'seducationcharitiesintheUKandintheIvoryCoast. Maxandhis wifeEdwige arethe proudparents ofone daughterand twosons.Theyall currentlylivein Surrey, England.

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15. Richard’sjourney inthe callcenter spaceis filledwith twists andturns. Whenhe was27 years old,herelocatedtoCosta Ricatotrainemployeesfor oneofthelargercall centersinSan Jose.

16. Mr.RichardBlankholdsabachelorsdegreeinCommunicationandSpanishfromthe UniversityofArizonaandacertificateoflanguageproficiencyfromtheUniversityofSevilla, Spain.AKeynotespeakerforPhiladelphia'sAbingtonHighSchool68thNationalHonors Societyinductionceremony.Inaddition,inductedintothe2023HallofFameforBusiness. GivingbacktoAbingtonSeniorHighSchoolisveryimportanttoMr.Blank.Assuch,he endowsascholarshipeachyear forstudentsthatplanon majoringinaworldlanguage atthe university level.

17. CostaRica’s CallCenter (CCC)is a stateof theart BPOtelemarketing outsource company locatedin thecapital cityof San Jose,Costa Rica.Our main focushas been,and will always beto personallytrain eachand everyCentralAmericacall center agentso thatwe mayoffer thehighestqualityofoutboundandinboundtelemarketingsolutionsandbilingual customer serviceto smalland mediumsized internationalcompanies, entrepreneursas well asfortune 500companies.

18. Weencourageyoutovisitoneof ourcallcentersonyournext personalvacationorbusiness tripto CentralAmerica’sparadise, CostaRica. Whileyou arehere, wewould recommend takinganextradayofyourtriptovisitbreathtakingvirginbeaches,playgolfnexttotheocean,

19. tryyourluckat deepseafishing, exploretropicaljungles, climbvolcanosor justrelaxin natural hotsprings. Come and see for yourself why callcenter outsourcing in Costa Rica is a perfect solutionforyour growingcompany anda powerhousein theBPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MaxYaoLeadershipPodcast #MaxYao#RichardBlank#CostaRica #CallCenter#Outsourcing #Telemarketing#BPO#Sales#Entrepreneur#B2B#Business#Podcast#Gamification#CEO #trend#trending#listennow#subscribe#podcastclip#podcastvideo#videopodcasting #podcastguest

20. RichardBlank hired bassistGarry Gary Beers ofINXS.

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