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Aligning Business Process Architecture and Enterprise Architecture: A Model Driven - Service Oriented Approach Chris Capadouca Business Solutions Architect Model Manage Enable Repositories Monitor Adaptive Business Process Management Narrow the business-IS Gap

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aligning business process architecture and enterprise architecture

Aligning Business Process Architecture and Enterprise Architecture:

A Model Driven - Service Oriented Approach

Chris Capadouca

Business Solutions Architect

adaptive business process management

Model

Manage

Enable

Repositories

Monitor

Adaptive Business Process Management

Narrow the business-IS Gap

Model and simulate cross functional business processes

Manage and improve the processes using process metrics

Process visibility and exception based interaction

Qualitative & Quantitative

Feedback

Enable & integratehuman and system based business process

Reduction in Cycle Time

Monitor end-to-end business processes in real-time

Adaptability

what are the challenges

Model

Manage

Enable

System B

System C

System A

Monitor

What are the Challenges?
  • Challenge
  • Evolve from siloed functional design and build to a cross functional process focus approach
  • Challenge
  • Enable end-to-end monitoring and correlation
  • Structure around cross functional ownership

Process A

Process A

Process B

Process B

  • Challenge
  • Enable workflow to cross system boundaries rather than be bound to them
  • Challenge
    • Enable visibility to cross functional KPIs, business events, and process states
historical perspective
Historical Perspective
  • Lack of Alignment
  • IT centric
  • Siloed initiatives
  • Lack Cross-functional process owners
  • Enterprise Optimization focus is in the wrong place
  • We get lost in the details
what should the future look like
What should the future look like?
  • Enterprise Architecture is about Business Transformation
  • Process Modeling is a component of Enterprise Architecture
  • Cross-functional optimization is the focus
  • Cross-functional process ownership is obvious and rewarded
what should the future look like6
What should the future look like?
  • Strategic Visioning “involves defining the context, identifying strategic drivers, developing a high level business model, establishing principles for the new work system, and packaging for commitment and action.”
  • “As part of this visioning exercise, key questions for work reengineering need to be explored: What is your business value network? What are the key functions (logical service units) that are closest to delivering value to the customer?”
  • “Any functional component or service unit can be decomposed into a number of interrelated processes and work activities.”
  • “Each logical service unit can be modeled to determine the most appropriate business processes and related manual and automated work activities”

Excerpts from Paradigm Shift: The New Promise of Information Technology,

by Art Caston and Don Tapscott, McGraw-Hill 1993

why spend the time
Why spend the time?

Why align Business, IT and Process Architecture?

Its about the integrated plan

……..just ask Sarah Winchester

Fact: Mrs. Winchester never had a master set of blueprints, but did sketch out individual rooms on paper and even tablecloths!

how do we get there
How do we get there?
  • Stop viewing Enterprise Architecture as an IT thing!
  • Create a high level reference framework
  • Identify & define what we do and the services we provide
  • Identify & define how we realize the business services
  • Identify & define how we provide services and who owns them
  • Publish the plan!
what are the enablers
What are the Enablers?
  • Business Buy-in and ownership
  • Model Driven Architecture
    • Describes the enterprise as a set of related models
  • Enterprise Service Architecture
    • The business services that need to exist
    • The services they provide
    • The capabilities that realize them
    • It’s not just about the technology
  • Event Driven Architecture
    • Describes the enterprise interactions in terms of related events that trigger services

Yes, these are complementary!

model driven architecture
Model Driven Architecture

“A style of enterprise application development and integration based on;

using automated tools,

to build system independent models,

and transform them into efficient implementation”1

1 -Source: Booch, et al, “An MDA Manifesto”, published in the MDA Journal, May 2004

model driven architecture11
Model Driven Architecture

“to build system independent models,

and transform them into efficient implementation”1

1 -Source: Booch, et al, “An MDA Manifesto”, published in the MDA Journal, May 2004

A style of enterprise architecture;

using a model driven approach,

model driven architecture approaches demand it

Reference

Models

Target

Models

Deployment

Models

Strategies

Objectives

Markets

Business

Model

Channels

Brands

Locations

What

What

Capabilities

Processes

Organizations

Business Rules

Organization

Structure

Facilities

How

How

Service Functions

Services

Metrics

Operations

Model

Ref Systems

Responsibilities

Execution

Model

Applications

Roles

Infrastructure

People

Platform

Independent

Platform

Specific

Platforms

Model Driven Architecture Approaches demand it!

Drive

Traceability

Reference System and Service Function concepts are extracted from

Proact EA Methodology from Proact Business Transformation Inc.

service oriented architecture
Service Oriented Architecture
  • “An approach for designing and implementing distributed systems,
  • that allows a tight correlation between the business model and the IT implementation”

Bill Hassell - IBM’s Business Integration Reference Architecture, 2004

enterprise services architecture
Enterprise Services Architecture
  • An approach for designing and implementing capabilities that realize and leverage services,
  • that allows a tight correlation between the business model and the physical implementation
  • Business Perspective
  • What Services need to exist?
  • What information do we need?
  • What Capabilities provide Services?
  • What Processes realize a Service?
  • Implementation Perspective
  • What is the process flow?
  • What is the information flow?
  • What composite application functionality realizes as process?
reference modeling

Drive

Deployment

Models

Locations

Reference

Models

Target

Models

Org Structure

Facilities

Business

Model

Strategies

Objectives,

Markets

Infrastructure

People

Channels,

Brands

What

What

Traceability

Platforms

Operations

Model

Processes

Organizations

Business Rules

Capabilities

Services

Metrics

How

How

Customer

IT Solutions

Delivery

Ref Systems,

Roles

Applications

Roles

Execution

Model

Service

Function A

Solutions

Delivery

Service

Service Desk

Platform

Independent

Platform

Specific

Service

Function B

Support

Readiness

Service

Support

Reference Modeling
  • Service Functions1
  • What business functions need to exist to sustain the operations of the business
  • Services
  • What one Service Function does for another, or an external entity like customer or stakeholder

1) Service Function concepts are extracted from Proact EA Methodology

reference modeling16

Customer

IT Solutions

Delivery

Solutions

Delivery

Service

Desk

Support

Readiness

Solutions

Support

Operational Scenario as a set of Service Functions

Solutions

Delivery

Solutions

Support

Customer

Event 1

Event 2

Release

Survey

Events

Reference Modeling

Service Function

Model

target modeling

Drive

Deployment

Models

Locations

Reference

Models

Target

Models

Org Structure

Facilities

Business

Model

Strategies

Objectives,

Markets

Infrastructure

People

Channels,

Brands

What

What

Traceability

Platforms

Operations

Model

Processes

Organizations

Business Rules

Capabilities

Services

Metrics

How

How

Capability

Is part of

Ref Systems,

Roles

Applications

Roles

Execution

Model

Activity

Activity

Activity

Platform

Independent

Platform

Specific

Activity A

Activity B

Customer

Capability Model

Event 1

Event 2

Process Model

Target Modeling
  • Capabilities
  • The collection of activities that realize Service(s)
  • Process
  • The sequence of activities that realize Service(s)
  • Organization
  • The realization of a set of roles and responsibilities required to perform activities
reference to target mapping

Is realized by

Solutions

Delivery

Is realized by

Release

Mgmt

Is part of

Capability 1

Plan

Design

Capability nn

Test

Capability Model

Reference to Target Mapping
context based reference to target mapping

Operational Scenario as a set of Service Functions

Traceability

Drive

Solutions

Delivery

Service

Support

Customer

Release

Survey

Release

Mgmt

Service Level

Mgmt

Customer

Release

Survey

Operational Scenario as a set of Capabilities

Context basedReference to Target Mapping
target process modeling
Target Process Modeling

Operational Scenario as set of Capabilities

Release

Mgmt

Service Level

Mgmt

Customer

Release

Survey

Drive

Implement

System

Conduct

Survey

Customer

Release

Survey

Traceability

Create

Survey

Post

Survey

Notify

Participant

Complete

Survey

Publish

Survey Results

Operational Scenario as a set of process and sub process

deployment models
Deployment Models

Operational Scenario as a set of process and sub process

Implement

System

Conduct

Survey

Customer

Release

Survey

Create

Survey

Post

Survey

Notify

Participant

Complete

Survey

Publish

Survey Results

Web Svc

Web Svc

Survey

System

Corporate

Portal

Messaging

System

Survey

System

Mgmt

Portal

an integrated roadmap

Adaptive Business Process Management

  • Enterprise Architecture is about Business Transformation
  • Process Modeling is a component of the Enterprise Architecture
  • Modeling the business as a set of interrelated services provides context to Process Modeling
An Integrated Roadmap

Proact Methodology chart used with Permission