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Strategic Business Partner

Strategic Business Partner. Maria Elena De Guevara AVP of HR San Jose State University January, 2010. What’s it all about?. “HR is an oxymoron! It is neither human nor resourceful!” Customer Sentiment. The HR History. 1970-Compliance/Rules and Policies

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Strategic Business Partner

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  1. Strategic Business Partner Maria Elena De Guevara AVP of HR San Jose State University January, 2010

  2. What’s it all about? • “HR is an oxymoron! It is neither human nor resourceful!” • Customer Sentiment

  3. The HR History • 1970-Compliance/Rules and Policies • 1980-Organizational development/culture • 1990-Complex Compliance/HR Expertise • 2000-Human Capital

  4. Provide services as requested Tell management what they can’t do Look to org to define HR purpose Transactional System-wide orientation. Share accountability Integrated mgmt/hr plans Strategic Traditional vs. Business Partner

  5. HR Plans (with minimal management input) Integrated organizational planning Management Plans (with minimal HR input) Separation Integration Isolation

  6. Strategic Business Partner • Formulation of HR strategies-linked to organization’s strategic goals and outcomes

  7. Balanced Scorecard

  8. Business Partnering • Focus: • Business • Customer • Operation • Resources, including human

  9. HR Assessment: 1 to 5 • HR professionals have a strong understanding of the org business • HR focuses on business results, not activities • We have people, performance, information, and work processes that are tied to org direction • We assess HR professionals against the competencies required to achieve org outcomes

  10. Benefits, what benefits?

  11. Making the Transformation • Phase I: Build the Business Case • Phase II: Start w/the End in Mind • Phase III: Redesign HR • Phase IV: Engage the Org

  12. SBP Competencies • Know the Business • Political Acumen • Innovation and Risk • Change Management Principles • Trustworthiness

  13. Applying BP • Upgrading all HR services in an aligned, integrated, and innovative ways that support the organizational direction

  14. Random Acts of Improvement Achievement of HR plans = Programs & Activities

  15. Alignment Achievement of Organizational GOALS = Programs & Activities

  16. Tools for BP

  17. When things go south….. • Is it a Noun or Verb? • Lack of skills (mgmt & hr) • Lose contact • Poor service delivery model • Duplication at the business level

  18. Summary • Know the business • Get the skills • Take Stock • Just do it • Have fun!

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