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Introduction to 5C. TOTAL QUALITY MANAGEMENT. 5C. OBJECTIVE: To raise the level of understanding on the practical application of 5C within the workplace Why: In order that employees can apply & transfer that learning into their own areas of responsibility

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slide1

Introduction to 5C

TOTAL QUALITY MANAGEMENT

5C

application of 5c
OBJECTIVE: To raise the level of understanding on the practical application of 5C within the workplace

Why: In order that employees can apply & transfer that learning into their own areas of responsibility

How: By a practical step-by-step training approach

Application of 5C
what is 5c
What is 5C?
  • Structured approach to the application of:

- Housekeeping

- Associated improvement activities

  • It focuses activities towards:

- Improving the workplace:

health & safety, quality & efficiency

- How we operate within it

- Eliminate waste in all its forms

why apply it
To create a cleaner, safer & more cost effective company by:

Removing unnecessary items in the workplace

Controlling/labelling stock inventories & essential items

Standardisation in the workplace

Identification of potential safety hazards

Why Apply it?
considerations
Considerations

It requires:

  • A disciplined approach to make it happen
  • Visual involvement & commitment from all
  • Maintaining all areas, not just the shop floor
  • Recognition of a journey, not a race

- Not everyone will be committed!

considerations1

5C

Considerations

Commitment to 5C:

Why will people not be committed?

What can we do about it?

  • - EDUCATION
  • - INVOLVEMENT
  • - COMMUNICATION
what are the elements of 5c
CLEAR OUT - Remove unnecessary items

CONFIGURE - Layout - agree storage spaces

CLEAN & CHECK - arrange daily cleaning routines

CONFORMITY - Maintaining a spotless workplace

CUSTOM & PRACTICE - day to day operation of the newculture in the workplace

What Are The Elements Of 5C?
where did 5c come from
This came from the Japanese who use 5S:

CLEAR OUT (Seiri)- Remove unnecessary items

CONFIGURE (Seiton)- Layout - agree storage spaces

CLEAN & CHECK (Seiso)- arrange daily cleaning routines

CONFORMITY (Seiketsu)- Maintaining a spotless workplace

CUSTOM & PRACTICE (Shitsuke)- day to day operation of the newculture in the workplace

Where Did 5C Come From?
what are the elements of clear out

Date

Description

Location

What Are The Elements OF ‘Clear out’?
  • 1. CLEAR OUT - remove unnecessary items
  • Photograph the area prior to starting
  • Identify unnecessary items & apply ‘red tag’
  • Apply tagging rules
  • Deal with tagged items
  • Eliminate defective items & dead stock
red tag process
The term ‘unnecessary items’ means: ‘things that are not needed for current production’

As soon as an unnecessary item is found it should be identified with a red tag & moved to the appropriate area

Retain any item to be used within the next month according to the current business requirement - tag everything else

Red tags are to draw attention to items:

- that must be actioned upon

- which should also remind people of safety & cost

Clarify WHY red tag has been attached & decide on action!

Date

Description

Location

Red Tag Process
where now c onfigure
Allocate a place for everything

Ensure all areas are clearly identified e.g. gangways, work areas, etc.

Establish rules to keep everything in place

Arrange items for quick access when required, in the quantity and quality required

Eliminate searching, organise the workplace

Where now? - Configure
what are the elements of configure
2. CONFIGURE - Assigning storage spaces

Visual identification within the workplace

Standardisation of storage

- KEY - ACCESS TO ANYBODY, IMMEDIATELY

What are the elements of Configure?
  • 3 POINTS

1. Can see

2. Can take out

3. Can return

  • 3 KEYS

Fix position

Fix items

Fix quantity

- Where?

- What?

- How many?

but everywhere s dirty
But Everywhere’s Dirty!

Dirt can

create hazards!

Cleaning can

identify problems!

what are the elements of clean and check
3. CLEAN & CHECK - Consolidate daily cleaning

Decide what to clean

Decide who is in charge of each cleaning task

Decide on cleaning methods

Prepare cleaning tools & equipment

Implement cleaning

What are the elements of Clean and Check?
maintaining 5c monitor and audit
Maintaining 5C – Monitor and Audit

Example of production workplace Audit Chart

keep it neat and tidy
Ensure cleaning procedures are maintained

Ensure everyone is involved & knows how to maintain standards

Remember SAFETY is the prime concern

Ensure improvements are displayed & everyone knows

Develop ownership & pride in our workplace

Keep It Neat And Tidy

What can be done to prevent

accidents & untidiness?

what are the elements of conformity
4. CONFORMITY - Maintain a perfect workplace

Maintain established principles

Review checkpoints

- no unnecessary items

- Stocks & tools are accessible

- Cleaning being carried out

Develop an organising checklist

Agree a frequency of checking, responsibility & follow up action procedures

What are the elements of Conformity?
how can we improve 5c
How Can We Improve 5C?
  • APPLY all 5 steps of 5C
  • MONITOR & review frequently & consistently
  • OWN your own workplace
  • WHEN you make improvements: “SHOUT IT!” - take pride in achievements
  • DON’T STOP continuous improvement

Teamwork

what are the elements of custom and practice
What are the elements of Custom and Practice?

5. CUSTOM & PRACTICE

  • Visual control
  • Take more photographs
  • Create an auditing mechanism appropriate

to the area being checked

  • Establish action/audit patrols - every area, regularly & publish results
maintaining 5c don t wait until it s too late
Maintaining 5C - Don’t wait until it’s too late!
  • DON’T WAIT UNTIL IT’S TOO LATE!
  • REGULAR CLEANING
  • ORGANISE & MONITOR
summary approach
Apply 5C in a step-by-step approach

Ensure clear communication before starting activities

Ensure ownership is established & understood

Ensure involvement of the people in the area

Set standards at each element before progressing

Remember 5C is the responsibility of all, not just the few!

An ongoing improvement activity –

‘a way of life’!

Summary Approach