Introduction to 5C. TOTAL QUALITY MANAGEMENT. 5C. OBJECTIVE: To raise the level of understanding on the practical application of 5C within the workplace Why: In order that employees can apply & transfer that learning into their own areas of responsibility
TOTAL QUALITY MANAGEMENT
Why: In order that employees can apply & transfer that learning into their own areas of responsibility
How: By a practical step-by-step training approachApplication of 5C
- Associated improvement activities
- Improving the workplace:
health & safety, quality & efficiency
- How we operate within it
- Eliminate waste in all its forms
Removing unnecessary items in the workplace
Controlling/labelling stock inventories & essential items
Standardisation in the workplace
Identification of potential safety hazardsWhy Apply it?
- Not everyone will be committed!
CLEAR OUT (Seiri)- Remove unnecessary items
CONFIGURE (Seiton)- Layout - agree storage spaces
CLEAN & CHECK (Seiso)- arrange daily cleaning routines
CONFORMITY (Seiketsu)- Maintaining a spotless workplace
CUSTOM & PRACTICE (Shitsuke)- day to day operation of the newculture in the workplaceWhere Did 5C Come From?
As soon as an unnecessary item is found it should be identified with a red tag & moved to the appropriate area
Retain any item to be used within the next month according to the current business requirement - tag everything else
Red tags are to draw attention to items:
- that must be actioned upon
- which should also remind people of safety & cost
Clarify WHY red tag has been attached & decide on action!
LocationRed Tag Process
Example of production workplace Audit Chart
Ensure everyone is involved & knows how to maintain standards
Remember SAFETY is the prime concern
Ensure improvements are displayed & everyone knows
Develop ownership & pride in our workplaceKeep It Neat And Tidy
What can be done to prevent
accidents & untidiness?
Maintain established principles
- no unnecessary items
- Stocks & tools are accessible
- Cleaning being carried out
Develop an organising checklist
Agree a frequency of checking, responsibility & follow up action proceduresWhat are the elements of Conformity?
5. CUSTOM & PRACTICE
to the area being checked
Ensure clear communication before starting activities
Ensure ownership is established & understood
Ensure involvement of the people in the area
Set standards at each element before progressing
Remember 5C is the responsibility of all, not just the few!
An ongoing improvement activity –
‘a way of life’!Summary Approach