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March 2019

Mentoring Class Three Challenges and Opportunities. March 2019. Introductions. Mentoring Class Three-Making the most of change. Objectives To understand the major changes taking place in the sector and their impact

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March 2019

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  1. Mentoring Class Three Challenges and Opportunities March 2019

  2. Introductions

  3. Mentoring Class Three-Making the most of change Objectives • To understand the major changes taking place in the sector and their impact • To reflect on the impact of change in the workplace on career progression/ experience of work • Describe ways to manage and response to change • To identify ways to respond positively to change and new opportunities • To define what is meant by Diversity and Inclusion Leadership to explore the fundamentals of Unconscious Bias and avoiding pitfalls • To prepare for class 4 (Moving forward) and the Conference

  4. Taking control of your future Where do I want to be? Blockers Where am I now? Enablers

  5. Questions/ reflection • What more do I need to know/ find out a) sector b) my organisation? • What is impact on knowledge and skills I need? • What opportunities might this open up? • What do I need to ask my manager? • Who else can help me?

  6. Responding to change

  7. Dealing with change in the workplace Group exercise: • What changes are you currently facing in your organisation? (write on post its – 5 mins) • Discuss post its in table groups. What is positive about these changes? What are the opportunities? What is helping (enablers) • What is difficult about these changes and why? (blockers) (10 mins)

  8. What is within my circle of influence?

  9. DISC – Personality Profile

  10. Change Curve

  11. Using the opportunity Where do I want to be? What is helping? What is getting in the way? Where am I now?

  12. Force Field Analysis

  13. Force Field Analysis

  14. Responding to change in the workplace In pairs, choose one change each and coach each other on how to respond to this change/ prepare for future change, using force field analysis (10 mins each) Questions you may want to consider • What is within my control / beyond my control? • How do I see the change? (positive / negative / unsure etc.) • What can I do about it? • Where am I now? • Where do I want to be? • What’s stopping me? • What / who can help? • How can I use the opportunity to develop my skills, knowledge and career? (15 min discussion each)

  15. Learning from change Paired exercise: Look at the work life challenge you chose to tackle last time • What progress have you made? • What helped you achieve this/ overcome obstacles? • What have you learned/ what more do you need to do? • How will this knowledge/ experience help you in making future change?

  16. Reflection and Actions (PDL page 14) Sector change and impact • What did I know already? • What more do I need to know/ find out a) sector b) my organisation? • What is the impact on knowledge and skills I need? • What opportunities might this open up? • What do I need to ask my manager? Who else can help me? Taking control of change • What more have I learned about myself and how I respond to change? • What further actions will I take at work and beyond?

  17. Lunch time

  18. Making a positive impact and influencing opportunity

  19. Diversity and Inclusion • What do we mean by Equality, Diversity and Inclusion Leadership • Explore what is Unconscious Bias

  20. Diversity “Diversity is about ensuring that everyone can maximise their potential and contribution to the organisation​It is founded on the premise that harnessing these differences will create a productive environment in which everybody feels valued, where talents are fully utilised and in which organisational goals are met​ …..” Kandela & Fullerton 1994 ​ “Diversity is about ensuring that everyone can maximise their potential and contribution to the organisation​”​ “Diversity is being invited to the party and Inclusion is being asked to dance” Verna Myers

  21. The Business case for Valuing Diversity • Diverse companies outperform by 35% • People perform better when they can be themselves • Recruit and retain the best staff • Avoid risk • Able to build and maintain your business

  22. Diversity – Our multiple identities

  23. Inclusive Leadership • Want to learn about the complexity of the team • Want to explore the benefits of the diversity of the team • Ask difficult questions to confront stereotypes and discrimination • Provide clear feedback – good and bad • Be open and responsive to situations and ideas

  24. What is Unconscious bias? Receives millions of pieces of information every moment

  25. Unconscious bias Unconscious Bias is the result of messages, from a wide variety of sources, being introduced into our subconscious from an early age. Many of the biases are deeply held in our unconscious and can unconsciously influence how we act toward one another in our working lives.

  26. Unconscious bias • https://www.youtube.com/watch?v=18zvlz5CxPE

  27. Unconscious bias • What is the impact of unconscious bias in the workplace? • Reflect on major changes – How does it impact you, your team and customers. • What is the perception of your clients? • How can you improve it? How will you/ organisation will take it forward – adding value

  28. NetworkingWhy important?

  29. Support from Networking • Friendships • Opportunities • Advice • Assistance • Positive Influence – Events • Themes of Interest • Outside you current role • Confidence – Developing new skills • Getting to know other sector providers

  30. Setting direction for your career – identifying goals and avoiding pitfalls

  31. Stephen Covey -7 Habits of highly effective people 1. Be proactive 2. Begin with the end in mind 3. Put first things first 4. Seek to understand then to be understood 5. Think win-win 6. Synergise 7. Sharpen the saw

  32. Stephen Covey –Things you need to give up to move forward 1. Letting the Opinions of Others Control Your Life 2 . The Shame of Past Failures 3. Being Indecisive About What You Want 4.  Procrastinating On the Goals That Matter To You 5.  Choosing To Do Nothing

  33. Stephen Covey –Things you need to give up to move forward (cont) 6. Your Need to Be Right 7. Running From Problems That Should Be Fixed 8.  Making Excuses Rather Than Decisions 9. Overlooking the Positive Points in Your Life 10. Not Appreciating the Present Moment

  34. Exercise • Reflect – 2 out of 10 and describe what you are going to do differently? • 5 mins in pairs.

  35. Questions?

  36. Take Action • To achieve your career goals you must take action. • Keep building momentum • Learn from your action and experiences • Find a role model –someone already getting the results you want and tap into their knowledge • Start small “What we can or cannot do, what we consider possible or impossible is rarely a function of our true capability. It is more likely a function of our beliefs about who we are” Anthony Robbins

  37. Preparing for future opportunities – class 4 and beyond…… • Bringing to together what have you learned about what is important to you (Values), your strengths (Skills and behaviours/ DISC) and what you want in the future • Identifying achievements • Building your CV • Practicing STARS

  38. Preparation for class 4 • Update your CV and bring to next class • Think of 2 or 3 achievements you would be happy to discuss with others. • Prepare a stars template for each one and bring to next workshop • Presentation – Conference

  39. Next steps • Complete PDL (page 14 ) • Complete evaluation forms • CVs, STARS and Networking • Plan your final 1:1 mentoring sessions • Class 4 Network HomesBring draft CV and STAR example • Conference 20th JuneThinktank, Milennium Point, Birmingham B4 7XG. 10.00 for 10.30 – 3.30 (Networking and drinks to 5.00)

  40. www.housingdiversitynetwork.co.uk beverleyr@housingdiversitynetwork.co.uk

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