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ANNUAL REPORT 2013 2014. Mr.Mongezi Mnyani Chief Executive Officer Mongezim@nhbrc.org.za Committee Room V454,Fourth Floor Old Assembly Building 15 October 2014. Table of Contents. Vision and Mission Strategy Strategic Objectives Products and Services Governance and Objects of Council
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ANNUAL REPORT 2013 2014 Mr.Mongezi Mnyani Chief Executive Officer Mongezim@nhbrc.org.za Committee Room V454,Fourth Floor Old Assembly Building 15 October 2014
Table of Contents • Vision and Mission • Strategy • Strategic Objectives • Products and Services • Governance and Objects of Council • Governance • Trends for complaints lodged and resolved • Conciliations handled
Table of Contents • Organizational Structure • Enrolment categories • Overview of performance for 2012/2013 and 2013/2014 • Registration and renewals non-subsidy sector • Average % renewal of registration • Non-Subsidy enrolments • Plans approved vs homes enrolled • Non-Subsidy late enrolments as % of non-subsidy late enrolments
Table of Contents • Non-Subsidy inspections and houses inspected • Remedial works done per stage • Home Enrolment and Project enrolment Subsidy sector • Subsidy inspections • Homebuilder training • Training of homebuilders by categories • Youth trained in past seven years • Employment equity • Disciplinary Committee Hearings held • Code of Conduct matters • Recoveries • Audit progress update and business response • Auditor general assessment of NHBRC control environment • Actions plans 2014/2015 to resolve issues • Performance Information • Budget
Vision and Mission VISION • A world class home builders’ warranty organization that ensures the delivery of sustainable quality homes” MISSION • “To protect the housing consumer and regulate the home building environment by promoting innovative home building technologies, setting home building standards and improving the capabilities of home builders”. PAY-OFF LINE AND COMMITMENT • “Quality is our Priority”
Strategy STRATEGY • To improve visibility and accessibility in the market while enhancing interaction with our stakeholders. • To position the NHBRC as a leader in knowledge creation, technical and technological building solutions through strategic partnerships. • To provide diversified services and products in line with changing building requirements and needs
Strategic Objectives of NHBRC • To grow, protect and sustain the NHBRC warranty fund • To provide innovative quality products and services that will delight the customer • Strengthen NHBRC operating processes, systems and procedures • Create a learning environment and build capacities to products and services
Products and Services • Enrolment of new homes; • Home builder registration and renewals; • Home building inspections; • Forensic engineering investigations; • Assessment of houses for rectification; • Home builder training and development; • Home building dispute resolution; • Litigation and legal advisory services; and • Geo-technical and materials engineering.
Governance Committees of Council are as follows: • Industry Advisory Committee • Technical Claims and Advisory Committee • Audit and Risk Management Committee • Human Capital and Remuneration Committee • Registration committee • Bid Adjudication Committee (Tender Committee) • Fund Advisory and Finance Committee • Disciplinary Steering Committee
Non-Subsidy late enrolment as % of non-subsidy total enrolments
Non-Subsidy inspections and houses inspected in the past seven years
Home and Project Enrolment in the subsidy sector over the last seven years
Business response • Irregular Expenditure issues prioritised dropped from over R400m to new reported R24m in 2014. The R24m mainly relates to problems in getting 3 quotes on our travel. • NHBRC has now come with new travel arrangements to address this problem. PERFOMANCE INFORMATION • The issues of KPI not being SMART raised in 2012 and in 2013 addressed. • Issue in 2014 was unavailability of POE. This area is being addressed. Information Technology • We have problems of our legacy system – (Operations and finance) that have interface issues. • New CIO appointed and has established a Steering Committee to address the IT governance issues. • Also NHBRC has embarked on an ERP rollout project, expected to go live by financial year 2015/16.
Leadership role • CEO through Executive Committee and Management Committee has made Auditor General report a standing agenda item. • Quarterly reporting by CEO to Audit and Risk Committee and Council. • Also the Audit report is part of management Balanced Score Cards Key Performance Indicators
ACTION PLAN 2014/15 Below is high level action plan approved by Exco to address the 2013/14 A-G report issues
ACTION PLAN 2014/15 cont. • This action plan is driven and co-ordinated by • Finance; • Strategy development and monitoring; and • Internal Audit. • Reports will be tabled regularly to EXCO for onward submission to Council.
Projects implemented • SAP implementation( Enterprise Resource Planning) • Policy reviews • Review of Organizational Structure • Implementation of inspection model • Revamp of Human resources section • Formation of the Research and Housing Innovation Division • Formation of Legal compliance and Enforcement division • Review of risk register to align with Strategy