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Communication Technology Proposal – Wal-Mart. Chris Barch, Angela Becker, Amanda Massie, Laura Miller, Debbie Musgraves PF310 – Communication Technologies Professor Amy Banta June 22, 2004. 4 for 1 Consulting, Inc. Presented By: ‘4 for 1 Consulting, Inc.’. Introduction.

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communication technology proposal wal mart

Communication Technology Proposal – Wal-Mart

Chris Barch, Angela Becker, Amanda Massie, Laura Miller, Debbie Musgraves

PF310 – Communication Technologies

Professor Amy Banta

June 22, 2004

4 for 1 Consulting, Inc.

Presented By: ‘4 for 1 Consulting, Inc.’

introduction
Introduction
  • Perpetual & Innovative Communication is essential
    • Web-based Conferencing
      • Bridge Communication Gaps
      • Decrease Costs
      • Free-flowing Communication
communication needs analysis
Communication Needs Analysis
  • Store Development Oversight
    • Web Conferencing Will Enable Stores to Share…
      • Applications
      • Spreadsheets
      • Graphics
    • Web Conferencing Will Allow Participants…
      • To Interact
      • Conduct Text Chats
      • Take Polls
communication needs analysis1
Communication Needs Analysis
  • Cost Savings
    • Travel Expenses
      • Estimated Savings of $4,700 per month
  • Web Conferencing is…
    • Less Costly
    • More Efficient
plan of action
Plan of Action
  • Web Conferencing
    • Minimal Equipment Costs
    • Streaming Audio Allows
      • Versatile Control
      • Instant Feedback
    • Microsoft Live Meeting
      • Reliable & Compatible
      • Interactive Meetings
      • Face-to-Face Without the Costs
      • Video & Audio Playback
rationale
Rationale
  • Global Expansion
    • Internal Communication
    • External Communication
  • Decrease Travel
    • Down Time
    • More Productivity
microsoft live meeting
Microsoft Live Meeting
  • Uses Existing Equipment
  • Download 2 Megabytes
  • Bandwidth Speeds
  • Internet Browser
  • Web Camera
webex
Webex
  • Free Meetings
  • Chat in Text Form
  • Interactive Presentations
  • Enable HTTPS Protocol
  • Reliable
  • 99.85% Uptime Reliability
budget analysis
Budget Analysis
  • Rising Travel Costs
    • 28% of Meeting Planners Using Web Conferencing
  • Opportunity To Reduce Administrative Costs
    • 30% Cost Reduction Within 2 Years
    • $12 Million Savings
cost analysis
Cost Analysis
  • Variable Based on Use
  • Support From Us
  • No Equipment Cost
  • IP (VOIP) Reduces Call Costs
training plan
Training Plan
  • Basic Training for Meeting Hosts
    • One-Hour Training Session
    • On-Site Computer Lab
    • Conducted Via Web Conference
      • Learn
      • Participate
anticipated technology problems
Anticipated Technology Problems
  • Initial Cost of Equipment
  • Technically-Challenged Employees
  • Increased Security Risks
resolutions to cost problem
Resolutions to Cost Problem
  • Consider ROI
  • Less Travel Costs
  • Employee Productivity
resolutions to technically challenged employees
Resolutions to Technically-Challenged Employees
  • Consider ROI
  • Less Time Spent Correcting Errors
  • Hire Experienced Training Firm
resolutions to increased security risks
Resolutions to Increased Security Risks
  • Perform Security Assessment
  • Oracle Real-Time
  • Choose Web Conferencing Software that Offers Security Features
    • Data Integrity
    • Confidentiality
    • Authentication and Access Control
    • Database Security
    • Firewall and Proxy Support
conclusion
Conclusion
  • New Role of Leadership
  • Cost Saving Benefits
    • Reduce Travel & Store Development Costs
    • Interactive Training
    • Monitor Employee Performance
  • Global Expansion
    • Solicit Feedback
    • Streamline Training
    • Define Excellence
references
References
  • Biggs, M. (2000). Webex bolsters corporate communication. [Online]. Retrieved: June 5, 2004. From: http://www.webex.com/home_uk/pr/article19/index.html
  • Dix, J. (2001). Collaborative effort simplified using Webex. [Online]. Retrieved: June 5, 2004. From: http://www.webex.com/home_uk/pdf/webex_article103.pdf
  • Expedia Online Edition (2004). Corporate travel. Retrieved: June 4, 2004. From: http://www.expedia.com/daily/corporate/default.asp
  • Heverly, Robert A. (1998, July 10). Training Helps Employees Overcome Technophobia.
  • Retrieved June 4, 2004. From:
  • http://albany.bizjournals.com/albany/stories/1998/07/13/focus4.html?Page=1
  • Kahn, S. (2001). Electronic meetings increase as travel eases. [Online]. Retrieved: June 5, 2004. From: http://www.usatoday.com/tech/news/2001-05-22-e-meetings.htm
  • Padmanabha, Amar. (2004, April). Oracle Web Conferencing Security Overview.
  • Retrieved June 4, 2004. From: http://otn.oracle.com/products/ortc/pdfs/owcsecuritywp.pdf
  • Snider, M. (2000). How nice not to meet you. [Online]. Retrieved: June 5, 2004. From: http://www.webex.com/home_uk/pdf/webex_article98.pdf
  • Wal-Mart (2003). About [Online]. Retrieved; June 5, 2004. From: http://www.walmart.com
  • Web Conferencing Central (2002). Features [Online]. Retrieved: June 4, 2004. From: http://www.web-conferencing-central.com/web-conferencing-features.html