Knowledge-intensive services as a business support instrument
Download
1 / 10

Plan of the presentation Scoping the issue Examples of services - PowerPoint PPT Presentation


  • 96 Views
  • Uploaded on

Knowledge-intensive services as a business support instrument Elżbieta Książek , Poznan Science and Technology Park TAFTIE Expert session “Innovation-oriented ecosystems” September 10, 2014, Gdynia, Poland. Plan of the presentation Scoping the issue Examples of services

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' Plan of the presentation Scoping the issue Examples of services' - remington-ronnie


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
Plan of the presentation scoping the issue examples of services

Knowledge-intensive services as a business support instrumentElżbietaKsiążek, Poznan Science and Technology Park TAFTIE Expert session “Innovation-oriented ecosystems”September 10, 2014, Gdynia, Poland


Plan of the presentation scoping the issue examples of services

Plan of the presentation instrument

  • Scoping the issue

  • Examples of services

  • Challenges for service providers and innovation agencies

  • Any other information


Plan of the presentation scoping the issue examples of services

Scoping the issue instrument

  • „Knowledge intensive business services - services that rely heavily upon professional knowledge….”

  • „generate original knowledge, or fuse, "package" or translate knowledge resources from other sources” (I. Miles)

  • in-depth interaction between supplier and user – mutual learning

    • Make important sector of economy

    • Influence innovation of the client

  • KIS as a business support instrument:

  • Services that support innovation in a company

  • Provided with a public mission – aim to change the economy in a desiredway (e.g. companies’ behaviour, structure of the economy)

  • May be financed (part-financed) from public sources

  • High addedvalueinnovationsupport services


Plan of the presentation scoping the issue examples of services

High added value innovation support services – what are they?

  • IP advice – IPR strategies, patent landscape, commercialisation path

  • Technology and market intelligence (e.g. technology watch)

  • Technology transfer

  • Innovative ideas generation

  • Market strategies for innovative products, incl. internationalisation

  • Innovation management techniques introduction: innovation strategies, knowledge management in companies, design management, project management, benchmarking etc.

  • Investment readiness


Plan of the presentation scoping the issue examples of services

High they?addedvalueinnovationsupport services in „RIS3 SUPPORT SERVICE ECO-SYSTEM”

Source: Christian Saublens, EURADA


Plan of the presentation scoping the issue examples of services

Experiences they? of Poznan Science and Technology Park

  • Market opportunityanalysis

  • Patent landscapeanalysis

  • IPR strategypreparation

  • Commercialisationpath development

  • Innovation management audit

  • Innovationstrategypreparation

  • Generation of innovativeideas

  • Keyissues:

  • Skilled team

  • Service model and tools development

  • Poordemandof companies – yes, ifthereissome part-financing


Plan of the presentation scoping the issue examples of services

Challenges they? for service providers

  • Skilled, knowledgeble HR

  • Access to expertise

  • Development and retaining know-how

  • Development of tools and methods - costly

  • Difficulties to sell the service - companiesare not keen to ask for the service, but theyare happy oncetheyreceiveit

  • How to keep the service if public fundingends


Plan of the presentation scoping the issue examples of services

Challenges they? to innovationagencies

  • Whatcompaniesreallyneed?

  • Isitenoughthatcompaniesuse the support?

  • Whois the target group?

  • Whatresultisexpected? At whatcost? How to followit?

  • Supply istaken for granted – isitenoughthataccess for SMEsisprovided?

  • Too manyproviders?

  • When to stop support?

  • Innovationsupportpyramid

  • Source: Christian Saublens, EURADA


Plan of the presentation scoping the issue examples of services

Company they?perspective (?)

  • Why do I needit?

  • What do I get from it?

  • How much I need to invest?

  • Where do I go (italllooks the same)?


Plan of the presentation scoping the issue examples of services

Thank they?you for yourattention

  • ElżbietaKsiążekPoznan Science and Technology Parkul. Rubież 4661-612 Poznań, Polandtel. +48 61 8279 740fax. + 48 61 8279 741e-mail: elzbieta.ksiazek@ppnt.poznan.plhttp://www.ppnt.poznan.pl