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Online Consultation

Know more: https://www.regentstreetclinic.co.uk/online-consultation/

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Online Consultation

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  1. Online Consultation www.regentstreetclinic.co.uk

  2. How do I book an appointment? Booking an appointment is quite simple. Please click ‘Book Online’ from the header area and select a day and time that suits you. You will need to provide your name, date of birth, email address and phone number. Payment is requested at the end of the booking resulting in you receiving a booking confirmation email and link to your video consultation with your doctor. • www.regentstreetclinic.co.uk

  3. What happens in the online video consultation? The doctor is likely to ask details of your history and view the affected area (if deemed appropriate). Intimate areas are not examined as part of the video consultation. Based on the information provided, the doctor will assess or prescribe you with the required outcome. • www.regentstreetclinic.co.uk

  4. What if I need to see a doctor face to face? If you would like to be seen face to face, you are able to be seen by a doctor at any one of the Regent Street Clinic™ locations in Nottingham, Sheffield, Leicester & Birmingham. This will give the peace of mind and continuity of care that you deserve. • www.regentstreetclinic.co.uk

  5. Are you able to arrange a home visit? If we need to arrange for a blood test or it is deemed that a further visit is required, we are able to arrange for our team to visit you at your home. • www.regentstreetclinic.co.uk

  6. Which devices can be used for the video call consultation? You can use iPhone, iPad, Android Devices, Lap tops/Desktops and PC’s. • www.regentstreetclinic.co.uk

  7. Are my details kept confidential? Your medical information is not disclosed to anyone including your own NHS GP without your consent unless there is a risk to yourself or others. Details are treated with the upmost confidentiality as if you were attending a clinic appointment. • www.regentstreetclinic.co.uk

  8. How do I know if this service is legal? Regent Street Clinic™ is regulated by the Care Quality Commission and all our UK trained doctors are on the General Medical Council professional register. • www.regentstreetclinic.co.uk

  9. What will appear on my bank statement? Regent Street Clinic™ will be shown on your bank statement but the details of the appointment are not disclosed at any time. • www.regentstreetclinic.co.uk

  10. How do I obtain a prescription? If you are prescribed with a prescription during the consultation, the doctor will email over the prescription that you can then obtain from any pharmacy. The original prescription will be sent to you via the post as most pharmacies ask to see an ink signed script. • www.regentstreetclinic.co.uk

  11. Why do you share medical records with my NHS GP? To ensure continuity of care in the future and ensure all your records are stored in one place, we would share significant medical findings with your NHS GP (if you have one) only with your consent. If you choose not to then please let the GP know during your consultation. If you are being referred for specialist treatment or scans we may also need to share medical information then. • www.regentstreetclinic.co.uk

  12. Do I need to de-register from my GP to use Regent Street Clinic™ services? We work alongside your NHS GP and do not advise you to de-register from them. • www.regentstreetclinic.co.uk

  13. Who will call me? We have doctors assisted by team of nurses and phlebotomistsn who will be able to call and assist you. • www.regentstreetclinic.co.uk

  14. What do I do if I need help after starting my treatment? We are available to answer queries on the phone (0333 455 9070) or via email (enquiries@regentstreetclinic.co.uk) and our team is always happy to help and readily available to answer any queries you may have. • www.regentstreetclinic.co.uk

  15. Contact us Nottingham 0115 947 5498 Sheffield 0114 358 3930 Leicester 0333 455 9070 Birmingham 0333 455 9070 Email: enquiries@regentstreetclinic.co.uk Website: https://www.regentstreetclinic.co.uk/

  16. Thank you • www.regentstreetclinic.co.uk

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