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WHO ARE WE?

WHO ARE WE?. M.I.S OBJECTIVES. To enable the Administration to work efficiently and effectively by providing continuous, reliable and secure services for their IT needs To ensure appropriate access for the Administration to required information and ensure that this is reliable and consistent

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WHO ARE WE?

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  1. WHO ARE WE?

  2. M.I.S OBJECTIVES • To enable the Administration to work efficiently and effectively by providing continuous, reliable and secure services for their IT needs • To ensure appropriate access for the Administration to required information and ensure that this is reliable and consistent • To ensure that available and planned IT provisions are used effectively

  3. M.I.S. RESPONSIBILITIES (1) • To design and develop information systems which promote efficient and effective use of resources • To introduce new applications to improve the quality and quantity of management information • To provide application support for the institution planning process

  4. M.I.S. RESPONSIBILITIES (2) • To devise appropriate methods for the dissemination and control of management information in conformance with institutional policies • To advise on procurement policies which will assist in achieving these aims • To promote and provide training to improve the efficient and effective use of management information

  5. WHAT DO WE DO? • Operational support and systems management for administrative hardware and applications software • Project management services • Applications design, development and support

  6. SUPPORT & SYSTEMS ADMIN • Security • Backups • User access • Database administration • Application management • PC administration • Contingency planning - disaster recovery

  7. PROJECT MANAGEMENT SERVICES • Managers and users all want good project management…. • …. unless it affects what they want to do

  8. OBJECTIVES (1) • Realistically assess project complexity • Develop a comprehensive project proposal and/or scope document • Develop an agreed action plan • Establish an appropriate project implementation team

  9. OBJECTIVES (2) • Prevent users from mistaking every half-baked idea for a viable project • Prevent managers from overlooking the stakeholders • Prevent users or managers from developing unrealistic goals

  10. “WE NEED THIS PROJECT YESTERDAY”

  11. APPLICATIONS DESIGN, DEVELOPMENT AND SUPPORT • Systems integration - talking to each other • In-house developments

  12. MIS PROJECTS • Mainly in-house developments but also systems integration and package implementation • Almost entirely user-driven – what the user wants not what we think they should have

  13. AISG • The Adminsitrative Information Systems Group • Heads of Section + MIS Manager + Deputy Director REO (Business Development) • Meets termly + September

  14. The Project Cycle • September • Final Report previous year • Draft projects table for coming year • Tentative prioritisation • October/November • Project priorities approved • February and April • Project progress reports

  15. How do Departments feed in to the process? • DA’s meeting • Systems Administration Office • HoS • MIS

  16. Getting the balance right….

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