Mandy Fallon HCA Education and Research. HPN/HCS Update. Background. In January, 2005, all Home Care Agencies were required by regulation to gain access to the Health Provider Network (HPN). DOH has folded the HPN into the Health Commerce System Portal. NYS Regulations require agencies to:
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
HCA Education and ResearchHPN/HCS Update
In January, 2005, all Home Care Agencies were required by regulation to gain access to the Health Provider Network (HPN).
DOH has folded the HPN into the Health Commerce System Portal.
NYS Regulations require agencies to:
Obtain and maintain account(s)
Have “knowledgeable” sufficient HPN/HCS Coordinators
Maintain current information within the Communications Directory on a monthly basis.
The Health Commerce System (formerly known as the Health Provider Network) is:
An internet-based communications infrastructure system that supports reporting and information exchange pertaining to vital records and registries, disease surveillance and response, and health facilities management.
NYSDOH's principal means for disseminating and gathering important and sensitive information and data regarding bio-terrorism preparedness, surveillance and response.
Introduced in March 2010
Fixed Menu Bar
HCS specific Google Search
Live Help button
Health Alert Network
Requires use of Internet Explorer 7 or Firefox 1.5 or newer.
Must have 128 bit encryption for security purposes.
Screen resolution should be set at 1024 x 768 pixels or larger to view the portal properly.
The menu bar is fixed at the top of the screen.
Clicking on the orange arrow will hide your Google search, “My Applications” and “My Favorites” making the Menu Bar and items below the full width of your screen.
Google Search tool for users to find information within the HCS Portal.
Available 8:00 am – 5:00 pm Monday - Friday.
Input your name, email address and phone number.
Instant Message (IM) chat.
Trainers can also call user to offer assistance.
Users can customize the “My Applications” space with frequently used HCS Applications.
A simple interface to add or remove frequently used applications.
Your Contact Role designations will affect what HCS Applications you can access for your agency.
Contact your HPN/HCS Coordinator to be added to the role for application access.
Some applications may require DOH approval.
Click on the application name and a form will open up. Fill it in and submit. DOH will contact you concerning access.
Build your “bookmark list”
Topics list on the main menu bar.
Other information you refer to on a regular basis
Organize by creating New Folders
Click and drag files and applications.
Prominently displayed on the opening portal page.
Interface allows easy sorting of HAN messages by each heading feature.
Also allows user to display by specific time periods (i.e. week, month, quarter, year and all).
Group delineation filters what you will see under “Topics” to just the documents and web pages appropriate to that group.
Minimizes non-relevant material the user sees.
The HCS portal sets your default group to “Getting Started”
Two access points lead to same “Edit Groups” function.
Home > Edit Groups
Topics > Edit Groups
New layout leaves a “bread crumb trail” for users to see where they are in the folder structure.
Group choice impacts Topics.
One part of the HCS Portal
Central database of contact information for all NYS health care providers.
In the event of an emergency the Department of Health will be able to send an immediate and timely alert to all contacts in the key roles.
The following roles have been identified as essential to Emergency Preparedness:
HCS Coordinator (formerly HPN)
This is a Survey Element. Coordinators must have active accounts and demonstrate ability to log on.
Emergency Response Coordinator
Director, Home Care Patient Services
Infection Control Practitioner
24 by 7 Facility Contact
Having this information up to date in the Communications Directory is a Key Survey Element.
Office of the Administrator
Critical as a contact point in a crisis.
Requires a point of contact where someone in your agency can be reached. A telephone number and email address are required.
Self-paced, interactive modules to train HCS Coordinators on the use and management of HCS accounts and Communications Directory Roles for their agency.
Webinars – HCS Coordinators 100
Accounts Request Process
User Data and Person Records
Coordinator's Update Tool
Commerce Training Unit - (518) 473-1809
Live Help button on HCS Portal
Assistance with the portal and Communications Directory Role updates.
CAMU Hotline - 1-866-529-1890
Account Information and troubleshooting
HCS Portal Assistance
Live Webinars – Sign up at http://nyvbcc.webex.com