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Mapping Referral Network: Tracking Clients, Brokers & Services Diversity

This detailed network analysis delves into the dynamics of client tracking, broker identification, and service diversity within a referral network. Visual representations make it clear who is involved in each aspect and sheds light on gaps, strengths, and opportunities for improvement.

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Mapping Referral Network: Tracking Clients, Brokers & Services Diversity

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  1. Referral Network • Overall lack of cohesion • Largely connected

  2. Referral Network: Who is tracking clients? • Black lines signify clients being tracked; blue lines signify clients followed to referral point; red lines signify referral with no follow-up

  3. Referral Network: Who are the brokers? • Bigger squares signify relationship brokers who are best placed to ensure clients receive needed services

  4. Referral Network: Who is identified as providing the most types of services? • Green = 5+ services; Yellow = 3-4 services; Red = 1-2 services; White = 0 services

  5. Referral Network: Who is tracking clients? • Black lines signify clients being tracked; blue lines signify clients followed to referral point; red lines signify referral with no follow-up

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