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Laboratory Automation & Instrumentation Power Protection Systems Case Study Baxter Healthcare

Laboratory Automation & Instrumentation Power Protection Systems Case Study Baxter Healthcare. Baxter’s Benefits. Lower Operating Cost Increased Productivity Happier Investigators/Managers/Staff Higher Revenue & Profit Potential. The Lab and Operating Environment.

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Laboratory Automation & Instrumentation Power Protection Systems Case Study Baxter Healthcare

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  1. Laboratory Automation & Instrumentation Power Protection Systems Case Study Baxter Healthcare

  2. Baxter’s Benefits Lower Operating Cost Increased Productivity Happier Investigators/Managers/Staff Higher Revenue & Profit Potential

  3. The Lab and OperatingEnvironment Key challenges and issues: • Profitability in the laboratory and automation environments • On time delivery of reportable results • Overall customer satisfaction • Internal and external

  4. The Lab and OperatingEnvironment Key issues and distracters: • Instrumentation performance • Regulatory compliance (FDA GLP, GMP, CLIA…) • Availability and reliability • Environmental conditions

  5. The Laboratory Key issues - Environmental: • Quality of power from the utility • Other equipment sharing the line • Centrifuges • Auto loaders / robotics • Pumps and heaters • Bar code readers (lasers)

  6. The Laboratory Quality of power directly from the utility: Desired waveform

  7. The Laboratory The reality of laboratory and production power: Harmonic distortion and frequency variation waveform is typical

  8. The Lab and OperatingEnvironment Key issues - Environmental: • Challenges for a Laboratory Productivity-Protection System (LPS) • Each application must be qualified • Peak loads • Other instrumentation line interference (transient) • Inrush currents and load (Power) factors • Power connection and distribution • Waveform (Volts, Hz, harmonic distortion, et al)

  9. Franek Technologies, Inc. (FTI) The Leader in Power Protection for Medical and Scientific Instrumentation

  10. Applications • Automation • Biotechnology • Drug discovery • DNA, human Genomics and Proteomics research • Pharmaceutical production • Clinical chemistry • Diagnostic imaging • Immunology and cytometry • Oncology • Hematology and blood banking • FDA 510(k) patient contact applications • Forensics • Scientific research • Other commercial laboratory instrumentation

  11. LPS Economics “LPS Application Rules of Thumb” • LPS systems are very affordable • Service costs are $1,000 to $2,000 / Hr, or more • LPS systems have proven ROI • Instrumentation operating costs drop • Instrumentation availability is very high • Overall productivity is maximized • Instrumentation and internal customer satisfaction performance improves

  12. FTI Case Studies Baxter Healthcare Corporation Diagnostics Group – over $40 million invested in instrumentation Goals • Successful launch of clinical chemistry, immunology and microbiology systems as a new closed system instrumentation manufacturer Strategy: • Place units as rapidly as possible as a result of DRG legislation • Partner with Scientific Products for distribution and service Challenges: • Secure acceptance in mid range laboratories • Reduce warranty and service costs by at least 60% • Re-establish laboratory perception of reliable and accurate Dx results

  13. FTI Case Studies Baxter Healthcare Corporation Laboratory Challenges and Issues • Laboratory’s perception of Baxter’s reliability and performance - at an all time low • Minimize service support infrastructure while improving effectiveness and customers perceptions Strategy: • FTI Consulted as laboratory power engineering specialists • FTI’s partnership with Clinical Chemistry Systems group lead to sole source orders for qualified LPS units throughout SP Challenges: • LPS system design to meet Clinical Chemistry, Immunology and Microbiology systems integrity • Delivery and servicing of over 1000 LPS units in 36 months

  14. FTI Case Studies Baxter Healthcare Corporation Baxter Diagnostic Results • Significantly reduced field service costs and improved reliability • Allowed Baxter to successfully place “reagent rental systems” while maintaining profit goals • LPS applications reduced service calls on clinical chemistry systems from 13 to 5 per year • Established Baxter Diagnostics / SP and FTI as key business partners • Lab operators provided FTI referrals to all clinical lab types • Hospital, clinic and reference labs All economic and goodwill goals for Baxter attained • Annual savings for Baxter at over $32 K / unit

  15. FTI Case Studies Baxter Healthcare Corporation clinical chemistry systems Detailed Analysis - FTI cost savings for Baxter • Failure rate dropped to 1 / instrument / 90 day period • 1800 system incidents at peak placement w/o LPS = 23,400 operational service calls • Baxter down time cost per incident $4,000 • Service Costs per episode: $1,500 • Replacement parts cost: $1,750 • Reagent revenue (estimate): $ 750 • Annual down time savings for Clinical Chemistry: $7,200,000 • 225 Systems / year @ $32K per unit Tangible Benefit to Cost = 10:1

  16. Engineered Laboratory Instrumentation Protection Systems www.franek-tech.com 800 326 6480 / + 1 714 734 5656

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