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Plotting a Course Towards High Quality Caregiver Interaction Shores… Oceans of Caring National Conference June 16 th , 2 PowerPoint Presentation
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Plotting a Course Towards High Quality Caregiver Interaction Shores… Oceans of Caring National Conference June 16 th , 2007. Plotting a Course for High Quality Caregiver Interaction Shores…. What is the Caregiver Interaction Scale?

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Plotting a Course Towards High Quality Caregiver Interaction Shores…

Oceans of Caring National Conference June 16th, 2007

plotting a course for high quality caregiver interaction shores
Plotting a Course for High Quality Caregiver Interaction Shores…

What is the Caregiver Interaction

Scale?

“A recognized, reliable tool that gathers information on the affective tone of a program for young children”.

plotting a course for high quality caregiver interaction shores1
Plotting a Course for High Quality Caregiver Interaction Shores…

Information about the

CIS Tool:

  • Scale has 23 Descriptors
  • 3 categories that measure “interaction”
  • 4 levels of ratings
plotting a course for high quality caregiver interaction shores2
Plotting a Course for High Quality Caregiver Interaction Shores…

Sensitivity:

“The extent to which the adult’s behaviour is warm, attentive, and engaged with the children”.

plotting a course for high quality caregiver interaction shores3
Plotting a Course for High Quality Caregiver Interaction Shores…

Harshness:

“The extent to which the adult sounds irritated, critical, or hostile when speaking with children or demonstrates threatening or punitive behaviour”…

plotting a course for high quality caregiver interaction shores4
Plotting a Course for High Quality Caregiver Interaction Shores…

Detachment:

“The extent to which the adult demonstrates low levels of interest in the children’s activities or behaviour such as simply standing watching the children rather than being engaged with them”.

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Plotting a Course for High Quality Caregiver Interaction Shores…

How has it been used to date?

  • You Bet I Care study
  • Licensing & monitoring
  • Professional growth & development
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Plotting a Course for High Quality Caregiver Interaction Shores…

What is the service by ARCQE

Intended to do?

  • Address “interactions” rating in preparation for Accreditation
  • Assist in assessing overall quality of interactions.
  • Ease staff anxiety.
  • Provide feedback on practice.
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Plotting a Course for High Quality Caregiver Interaction Shores…

How does the service work?

Premise of the service reflects practice & policy

  • Consistency between caregivers/providers
  • Consistency between rooms/dayhomes
  • Consistency between practice & policy
  • 3 Part Service providing individual & program level feedback
  • Individual Observations
  • Individual debrief sessions
  • Program level report on overall caregiver
  • interactions
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Plotting a Course for High Quality Caregiver Interaction Shores…

Overview of the findings:

  • 126 programs/agencies to date have completed this service
  • Have now observed 977 front

line professionals across Alberta

  • 2931 hours have been logged in observation & debrief sessions
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Plotting a Course for High Quality Caregiver Interaction Shores…

What are the mean

scores/averages relating to the 3

measurements of indicators and

what do they suggest?

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Plotting a Course for High Quality Caregiver Interaction Shores…

SENSITIVITY INDICATORS

Provincial case study samplings on 375 professionals-

Very Much

Quite a Bit

Somewhat

Not at All

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Plotting a Course for High Quality Caregiver Interaction Shores…

Indicators most frequently problematic relevant to Sensitivity?

Most Challenging Descriptors:

  • Descriptor # 7: When the children misbehave, explains the reason for the rule they are breaking. (36% only achieve this descriptor consistently “very much of the time”)
  • Descriptor #16: Encourages children to exhibit pro-social behaviour (45% only achieve this descriptor “very much of the time”)

Noteworthy Descriptors:

  • Descriptor #3: Listens attentively when children speak to him/her (56% achieve this descriptor consistently “very much of the time”)
  • Descriptor #8: Encourages the children to try new experiences (53% achieve this descriptor consistently “very much of the time”)
  • Descriptor #10: Seems enthusiastic about the children’s activities and efforts (59% achieve this descriptor consistently “very much of the time”)
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Plotting a Course for High Quality Caregiver Interaction Shores…

HARSHNESS INDICATORS

Provincial case study samplings of 375 professionals-

Not at All

Somewhat

Quite a Bit

Very Much

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Plotting a Course for High Quality Caregiver Interaction Shores…
  • Descriptor #4: Places high value on obedience (27% of overall rating)
  • Descriptor #19: Seems to prohibit many things children want to do (17% of overall rating)
  • Descriptor #21: Expects children to exercise developmentally inappropriate self-control (15% overall rating)

Indicators most frequently problematic relevant to Harshness?

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Plotting a Course for High Quality Caregiver Interaction Shores…

DETACHMENT INDICATORS

Provincial case study sampling on 375 professionals-

Not at All

Somewhat

Quite a Bit

Very Much

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Plotting a Course for High Quality Caregiver Interaction Shores…
  • Descriptor #5: Seems distant or detached from the children (13% overall rating)
  • Descriptor # 12: Spends considerable time in activities not involving interactions with children (11% rating overall)
  • Descriptor # 20: Doesn’t supervise the children very closely (10% of overall rating)

Indicators most frequently problematic relevant to

Detachment?

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Plotting a Course for High Quality Caregiver Interaction Shores…

Common traps & pitfalls…

  • Misbeliefs about Infants…
  • Preoccupation with routines tasks
  • Intervention rather than interaction
  • Loss of playfulness/childhood imagination
  • Structured “free play”
  • Mandatory participation group activities (meals, circle time)
  • Wait times at transitions
  • Room arrangement
  • Lack of outdoor play programming
  • Static approach and/or habitual tendencies with respect to the work
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Plotting a Course for High Quality Caregiver Interaction Shores…

Limitations and Barriers…

  • Provides a “snapshot” of a much bigger picture…

(pros/cons)

  • Staff turnover
  • Education & experience
  • Resistance to change
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Plotting a Course for High Quality Caregiver Interaction Shores…

Report Results…

  • Policy vs. practice surprises
  • Factors affecting practice between caregivers/providers
  • Agency consistency issues
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Plotting a Course for High Quality Caregiver Interaction Shores…

Affecting change…

  • Share/review the report
  • Post summary page in ALL rooms/day homes
  • Focus on specific indicators with intention
  • Share information about current best practice
  • Be intentional about fostering change
  • Make observation a regular practice
  • Educate/advocate best practice…
plotting a course for high quality caregiver interaction shores20
Plotting a Course for High Quality Caregiver Interaction Shores…

Maintaining consistency & raising the bar

on practice…

(Internal)

  • Become familiar with indicators
  • Use internal review systems…
  • (External)
  • Annual “check ins”
  • Validate practice from a variety of
  • lens/perspectives…
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Plotting a Course for High Quality Caregiver Interaction Shores…
  • I have not received this type of detailed feedback on practice since I was a student…”
  • “Having an outside opinion has been very eye-opening”.
  • “I have never realized before that my actions could be interpreted as “Detached” or “Harsh”... That’s rather frightening”.
  • “Having people who can come in to observe has really helped ease staff anxiety with monitoring or Accreditation site visits”.

What are people saying?

(Impact)