greg payne director mobility product management august 11 th 12 th 2011 n.
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Greg Payne, Director Mobility Product Management August 11 th – 12 th , 2011. Transportation, Logistics & Mobile Workforce Management. Identifying Pain-points for Transportation & Logistics. Honeywell “Pain Relievers”: . Service, tracking, tracing , Intelligent Barcode Use.

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identifying pain points for transportation logistics
Identifying Pain-points for Transportation & Logistics

Honeywell “Pain Relievers”:

Service, tracking, tracing , Intelligent Barcode Use

Bad ergonomics

Failure rates

Street management

Route Optimization – “Bump”

Scalable

Scanning

Security, manageability

Poor battery life

Mobility

High long-term costs

High Service Levels

Small screen size

Forced to buy and manage multiple applications

Database compensation

Heavy weight

Efficiency + Lower Cost of Ownership

Capital Improvement Cost

Remote workforce

Reducing Labor Costs

Real time information

Wireless performance

Scanning in variety of conditions

What does Workforce Management (WFM) mean to customers?

Software

hsm overview transport logistics wfm
HSM Overview: Transport, Logistics & WFM

AIDC pain-point priorities in T&L & WFM

Premier Customers

Parcel & Post

Logistics

Workforce

Management

Real-time Information

Airport

  • Time-definite delivery/service
  • Proof of location
  • Proof of sale or service
  • Competitive advantage

Fuel & service Costs

  • Fuel consumption
  • Sustainability
  • Performance reporting
  • SLA compliance

Core relationships

Security

Requirements

  • Location of assets & people
  • Secure shipment tracking
  • Duty of care

Technology Needs

  • Full shift battery life
  • GPS location management
  • Proof of condition imaging
  • Ubiquitous communication

Honeywell Has the Experience & Network to Address T&L Pain-points

hsm presence in transport logistics wfm

Post office counters & sortation

HSM Presence in Transport, Logistics & WFM

Collection & delivery confirmation

Passenger check-in & boarding

Passenger baggage &

air Cargo management

DSD, route accounting & field sales

Field workforce management

WFM Means Real Time Access To Information Anytime And Everywhere

hsm industry segment focus
HSM Industry Segment Focus

Collection & Delivery Chain

Airport

Chain

Field Workforce

Management

Postal E2E Chain

Courier Express Parcel (CEP)

Logistics fleets, LTL

Freight forwarders

Pallet networks

DSD, Route Accounting

First mile collection

Sortation

Post back office

Post office counters

Last mile delivery

Boarding pass confirmation

Bag drop

Bag track

& reconciliation

Ramp applications

Retail

Field Service

Field Sales

Enterprise Asset Management

Facilities Management

Regulatory inspection

Mobile Worker Duty of Care

Mobility & Scanning solution drivers

Visibility, service quality, compliance, cost & fuel reduction, data/billing accuracy, revenue generation, asset utilisation, optimise cash flow,

instant communication, process efficiency, reduce inventory, worker productivity, worker & customer safety, carbon emission reduction

Proof of:

Collection

Location

Condition

Delivery

Payment

Proof of:

Collection

Location

Condition

Delivery

Payment

Proof of:

Identity

Location

Completion

Performance

Payment

Proof of:

Location

Condition

Completion

Performance

Payment

alliances bring value when solutions work together
Alliances Bring Value When Solutions Work Together

Consulting &

Software

AirWave Network

Zerbra Link

Remote MasterMind

Partner Sales Delivery Model

slide7

Enterprise Mobility Adoption Factors

  • Broader network coverage – Wireless Everywhere
    • Pervasive computing realized
  • Faster network speed
    • Real Time Data = business value drivers
    • 1MB throughput threshold achieved
  • Affordable data plans - competition
  • “Smartphone” effect
    • Multimedia technology converged into one device
    • Explosion of mobile applications
    • Rapid consumer & business adoption
  • Need for competitive advantage
    • Provide better customer service, improve asset utilization, increase revenues, lower operating costs
trends service level differentiation
Trends: Service Level Differentiation

Mobile computing power

Use the power of the mobile device

for dynamic scheduling

Time definite delivery

Guaranteed delivery or service slots

Predictive service levels

New revenue streams

On-time, accurate billing

GPS & wireless communications

Accurate worker directions with

specific location, work & asset detail

Seamless roaming

Sustainability

Reduce fuel consumption

E-substitution of manifests, manuals,

work tickets

Instant communication & traceability

Instant worker talk, locate & alert

Item tracking – secure shipments

Device counters

Security

Lone worker safety legislation

High value shipment traceability

Proof of location & condition

User history & performance reporting

Honeywell solutions deliver competitive advantage

hsm flagship t l products

6000

6000

6000

HSM: Flagship T&L Products

Scanning

Mobility

6500

Post Office

Delivery confirmation

4820i

4800i

Bag & cargo management

Passenger check-in & boarding

9950

9900

1900

Easy BCBP

MS7580

1902

9900

Field workforce management

9700

9700

9700

9700

99EX

99EX

99EX

99EX

DSD/Route Accounting

9900

Field Sales

dolphin 99ex drives t l market trends
Dolphin 99EX Drives T&L Market Trends

Creating Value With UPS

Industry Leading, Off-the-Shelf Design

  • Adaptus™ 6.0
  • 1D and 2D scanning with optional color image capture capabilities and decoding
  • Software Defined Radio - agnostic wireless carrier based system
  • “UPS teams with Honeywell to provide fifth-generation handheld for drivers.”

Press ReleaseJanuary 13, 2010

  • Next Generation Display - Brightest, Best Resolution, Sunlight Readable, Most Power Efficient
  • Optimized Industrial Design
  • built in features reduces need for customization
  • Data management – real-time information throughout full shift operations
  • Advanced Mobile Power System – both on-board power management support & high capacity battery
  • Integrated sensor technology – ease of use and enhanced performance

Today’s End-Users Balance Commercial Off-the-Shelf (COTS)

slide11
UPS

PRESS RELEASE

  • Customer Profile:
    • Service over 215 countries
    • Deliver 3.8B parcels year
    • Visit 7.9M customers a day
    • Delivery Fleet 95K+ vehicles
  • Roll-Out Statistics:
    • 2011-2017: over 100k DiadV devices will be deployed globally
  • Customer Application:
    • Logistics - parcel delivery, pickup + proof of delivery
  • Key Customer Requirements:
    • Uninterrupted real time data management
    • Efficient and intuitive decoding
    • Reliable platform <4% annual return rates
    • Full shift operation in always connected state
    • Standard solution vs. custom design
  • What Set Honeywell Apart:
    • Software definable radio offered “carrier freedom” and ability to dynamically switch network carriers
    • HSM next gen imaging technology improved motion tolerance and time to read
    • Developed unique housing design and durable chassis to endure rigors of harsh environments
    • Combination of high capacity battery and on-board power management supports extended use cases
    • DiadV = 95% general market design, only cap, keypad and color differences
  • Business Partners:
    • Direct
  • Contact Engagement:
    • Management
  • Competitors:
  • Motorola MC9500
hsm mobility technology roadmap
HSM Mobility: Technology Roadmap

Recent Advances

State-of-the-Art

Tomorrow’s Innovation (‘12-’15)

Dolphin 9900

GSM/GPRS, 802.11bg

Dolphin 10K

4G GSM/CDMA,802.11x,I-Safe

Dolphin 99EX

3G GSM/CDMA, 802.11abgn,GPS,6’drop,IP67

Industrial

Dolphin 9700

GSM/GPRS, 802.11abg

Dolphin EDAs

3G GSM/CDMA, 802.11abg,GPS,QWERTYpocketsize

Dolphin NG

4G GSM/CDMA,802.11x

Enterprise

hsm scanning technology roadmap
HSM Scanning: Technology Roadmap

Recent Advances

State-of-the-Art

Tomorrow’s Innovation (‘12-’15)

Xenon 1911i/1961i

Keypad & display, integrated RFID option

Xenon 19x3i/19x4i

Ethernet and/or WiFi options

4800i / 4820i

Adaptus 5.5, IP54, BT Class 2

Xenon 1950/1951i

15’ read range, integrated RFID option

Xenon 1900 / 1902

VuQuest 4980

Swiftdecoder, limited imaging

VuQuest 3210g

Adaptus 6.0, ReM, Image Capture, IP54

Wearable Technology

IQ 160

SwiftDecoder

SwiftDecoder

Software Technology

Pre-configured Smart Phones

mobile payment increased adoption
Mobile Payment: Increased Adoption
  • Trend toward cashless society & debit payments
  • Field representatives collect payment at point of item or service delivery
  • Postal operators leveraging brand trust with doorstep value added services
  • Field sales & field service enterprises empowering mobile workers: positive cashflow impact
  • Increasing ID verification to avert fraud: ID cards, drivers licenses, credit cards
  • Chip & pin secure transactions in Europe
  • Belt-worn Bluetooth payment receipt printer if required

One-piece solution

Snap-on magnetic stripe reader

Integrated smart card slot

Two-piece solution

Global payment solution, including chip & pin

Partnering with payment experts

PCI compliant authorisation &settlement service

Allows mobile user to view customer transaction

honeywell channel partnership
Honeywell Channel Partnership

AT&T Activation

Partner

7600

9700

99EX

9900hc

9900

9900ni

Mobile Products &

Services

Wireless Carrier

Reseller or ISV

Service

Level

Agreement

Certified

Devices &

Mgmt Solutions

Customer Relationship

End Customer

An ecosystem partnership to satisfy the end customer

slide16

Connected

SCANNING

vision

CHOOSE

PROFIT

stability

MOBILITY

Strategy

growth

THANK YOU