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Increasing Profitability Through Safety Innovation and Culture Change

Increasing Profitability Through Safety Innovation and Culture Change. Ed Stettler. OSHA General Duty Clause.

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Increasing Profitability Through Safety Innovation and Culture Change

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  1. Increasing Profitability Through Safety Innovation and Culture Change Ed Stettler

  2. OSHA General Duty Clause • Each employer has the obligation to furnish to each of his employees a place of employment which is free from recognized hazards that are causing or are likely to cause death or serious physical harm to his employees.

  3. Prioritize S Q D C • SAFETY • Don’t harm anyone or the environment • QUALITY • Perfection • DELIVERY • Build trusting relationships • COST • Tempting to put ahead of SQD – don’t do it! • GROWTH • Will happen as a result of SQDC

  4. ACCIDENTS BEHAVIORS CONDITIONS

  5. Unsafe Conditions

  6. Behavior Based Safety (BBS) • Long term commitment • Understanding people • Training • Collecting data through observation • Act, provide feedback, reinforce positive behavior • Don’t let inspections become a hindrance • Constructive discussions

  7. *Make your own*

  8. The Human Side of Organizations • Prioritizing safety • “I care about your wellbeing” • Human Resources • Responsible for safety? • Responsible for the culture? • Understand the root cause of attitudes • Disgruntled • Cultural • Maslow • Pitfalls, drawbacks

  9. Change Curve

  10. Crucial Conversations

  11. Managers’ Safety Role • Leadership (prioritize and value safety) • Not what you think and feel, but what you do and say • Example • Compliance • Enforcement • Empowerment • Provide resources • Communication

  12. Workers’ Safety Role • Compliance • Focus “above and beyond” minimum expectations • Understand that rules and policies are to protect them • Participate • Communicate - give feed back to manager

  13. Expert Problem Solvers • Culture shift • Quality improvements • Delivery • Cost reduction ideas and activities • Strategic management • Lean manufacturing • Kaizen

  14. Results OSHA recordable accidents

  15. Recognition • Safety incentives • Time off • Pizza parties • Competition • Special Recognition Awards • Individual award • Hero award • Peer recognition • Video

  16. Quality

  17. On Time Delivery

  18. Profit

  19. Business Excellence Award 2012 Wilkins named top business In the Rexnord Corporation out of 55 global companies

  20. So what’s the innovation? • Start with safety to gain trust and involvement • Remove hazardous conditions • Use Behavior Based Safety program to collect data • Use crucial conversations to engage and improve culture • Create a team of problem solvers • Pursue QDC • Recognize performers

  21. References • ed.stettler@zurnwilkins.com • http://www.training.dupont.com/dupont-stop • http://www.vitalsmarts.com/crucialconversations/ • http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_id=3359&p_table=OSHACT • http://www.safestart.com/ • http://proactsafety.com/

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