SAP Ariba Training in Bangalore SAP Ariba Training Institutes

1. TroubleshootingCommonErrors in SAP Ariba Best Practices & Common Fixes www.visualpath.in Call: +91-7032290546

2. Introduction • What is SAP Ariba? • Cloud-based procurement and supply chain platform. • Streamlines sourcing, contracts, and supplier collaboration. • Why troubleshooting matters • Ensures business continuity. • Minimizes downtime and delays. • Improves user experience. www.visualpath.in Call: +91-7032290546

3. Common Error Categories • Login and Access Issues • Integration Failures • Catalog or Purchase Order (PO) Errors • Approval Workflow Errors • Invoice Submission and Payment Delays www.visualpath.in Call: +91-7032290546

4. Login & Access Issues • Error Example: “You are not authorized to access this page.” • Possible Causes: • Incorrect user roles or permissions. • Password expiration or account lockout. • Fixes: • Verify user roles in the user profile. • Reset password or unlock account via admin. • Check if Single Sign-On (SSO) is functioning. www.visualpath.in Call: +91-7032290546

5. Integration Errors • Error Example: “Failed to transmit document to ERP.” • Possible Causes: • Connectivity issues between Ariba and SAP ERP. • Incorrect configuration in the Cloud Integration Gateway (CIG). • Fixes: • Check connection status in CIG. • Validate API credentials and endpoints. • Review error logs in Ariba Network and ERP. www.visualpath.in Call: +91-7032290546

6. Catalog/PO Issues • Error Example: “Item not found in catalog” or “Invalid PO format.” • Possible Causes: • Outdated or deactivated catalog. • Incorrect item master data or PO format mismatch. • Fixes: • Update catalog items and metadata. • Verify supplier punch-out settings. • Match ERP PO structure with Ariba requirements. www.visualpath.in Call: +91-7032290546

7. Approval Workflow Problems • Error Example: “Approval stuck in workflow” or “Approver not receiving notifications.” • Possible Causes: • Misconfigured approval rules. • Email issues or inactive approver accounts. • Fixes: • Review and correct approval flow settings. • Check user email addresses and activity status. • Use workflow trace for diagnostics. www.visualpath.in Call: +91-7032290546

8. Invoice & Payment Errors • Error Example: “Invoice rejected” or “Payment delayed.” • Possible Causes: • Invoice mismatch with PO or receipt. • Missing tax or bank details. • Fixes: • Reconcile invoice, PO, and receipt data. • Validate supplier master data. • Monitor Ariba Network invoice status. www.visualpath.in Call: +91-7032290546

9. Best Practices & Resources • Best Practices: • Regularly update supplier data and user roles. • Train users on common error handling. • Schedule health checks for integrations. • Helpful Resources: • Ariba Connect support portal. • SAP Help Portal. • Community forums and FAQs. • IT or Ariba administrator escalation paths. www.visualpath.in Call: +91-7032290546

10. For More Information About SAP Ariba Address:- Flat no: 205, 2nd Floor, Nilgiri Block, Aditya Enclave, Ameerpet, Hyderabad-16 Ph. No: +91-998997107 Visit: www.visualpath.in E-Mail: online@visualpath.in www.visualpath.in Call: +91-7032290546

11. Thank You • Visit: www.visualpath.in www.visualpath.in Call: +91-7032290546