Class name: A taste for Business.

1. Class name: A taste for Business.

2. Business name The business name is Kahvila which means coffee shop in the language Finnish. This name was chosen because it relates to the product/service that is given/provided, it sounds nice and both partners agreed on this name. Business logo Business goal/purpose This business is going to provide nice hot coffees which people could sit and enjoy them whilst talking with friends or simply trying to keep awake. Our short term goal is to have regular customers in the first 2-3 months. Our medium term goal is to become a well known coffee shop Our long term goal is to open up more coffee shops in more locations Why you chose that particular business We chose to do a coffee shop because we wanted to do something simple and that would be use by almost everyone, so that we won’t have to worry about customers.

3. Business profiles Name of business: Kah-Vila Coffee shopBusiness owners: Shreeja Babu and Alicia PawlowskiLocation: 64 Dickson Street, Sunshine, Victoria Alicia Pawlowski Contact Details: Contact telephone number: 9898 1337 Mobile phone number: 0495 495 495 Email: alicia.p@mail.com Employment History: Starbucks Manager Education: 1-6 at St. Paul’s Primary 7-12 at Marian College University of Monash Associate Degree in Business and Commerce Relevant skills: Good with people Well mannered Good leader Shreeja Babu Contact Details: Contact telephone number: 9988 7711 Mobile phone number: 0421 210 210 Email: shreeja-b@mail.com Employment History: Smith and Associates Public Accountants Education: 1-6 at Our Lady of Lourdes 7-12 at Marian College University of Melbourne Bachelor of Commerce Relevant skills: Consistent Organised Good worker

4. Identify and explain the product and/or service to be provided by the business The product that this business is going to sell is coffee. Some of the coffees include:Mocha- Espresso, chocolate syrup, milk and whipped cream. Caffé Latte- Espresso, tons of milk and foam. Cappuccino- Espresso, milk and tons of foam. Americano- Espresso and water. Breve- Espresso , half foam and half milk Espresso- Espresso and nothing else. Iced coffee- Coffee, milk and ice. We will also sell assorted cakes and pastries. And as we become more successful we will introduce breakfast and lunch specials. Include suitable images to illustrate the product/service.

5. S trengths W eaknesses • Location of the business • Quality processes and procedures • Able to build a good reputation • Processes, systems, IT, communications? • Undifferentiated products or services • Timescales, deadlines and pressures? • Cashflow, start-up cash-drain? • Reliability of data, plan predictability? SWOT O T pportunities hreats • A new entrant in your home market • Price wars with competitors • A competitor has a new innovative product or service • Competitors have superior access to channels of distribution. • Environmental effects • Industry or lifestyle trends? • Technology development and innovation? • Global influences? • Tactics - surprise, major contracts, etc? • Partnerships, agencies, distribution? • Seasonal, weather, fashion influences?

6. Mission statement To offer delicious beverages and delectable cakes and pastries at a fair price. To employ well trained staff and only use the best blend coffee. To ensure that each guest receives prompt, professional, friendly and courteous service. To maintain a clean, comfortable and well maintained premises for our guests and staff. To ensure that all guests and staff are treated with the respect and dignity they deserve. To thank each guest for the opportunity to serve them. By maintaining these objectives, Kah-vila shall be assured of a fair profit that will allow us to contribute to the community we serve.

7. Target market. This coffee business is targeted at all ages and all types of people who love coffee or need more energy. During the day people who are working around the location of where Kahvila is at would come during their lunch breaks and/or even after work and after 3 when kids and teenagers finish school.Kahvila is expecting that most customers would come in the mornings because coffee wakes people up and gives them the extra energy to keep them all going.

8. Business contact details Address: KahVila Coffee Shop Company Australia PO Box 6065 64 Dickson Street, Victoria, 3023 Phone mumber: 8977 8500, Monday to Friday between 6.30am – 7.00pm The website address Visit us at www.KahvilaCoffee.com E-mail address Talk to us at Kahvila@mail.com

9. Map location 64 Dickson Street, Sunshine. (the red dot) Reason of location choice We decided to place our business next to Sunshine train station because a lot of people will be passing by our business on their way to work or school or any where else they are going. With our business right next to the entrance to the station, people will find our business very convenient and be able to just grab a quick pick-me-up and be on their way. This will ensure good business for us.

10. Human resources • The types of staff we will need for our business is as follows: • Store manager – We will need to have a store manager during opening hours to make sure that every thing is running smoothly. The store manager will ensure that everyone is doing their jobs and no one is slacking off. • Barista – We will need to have at least one barista , perhaps two during peak morning hours to keep up with demand. The barista will be make the coffee expertly. • Waiters/Waitresses – We will need to always have one or two waiters/waitresses always to serve customers and to clean up after any messes. The number will increase during peak hours. • Cashier – We will need a cashier during peak hours, so that some work will taken off the other staff. The cashier will only work during the mornings. • Contracted janitor – we will have a contracted janitor to come in once or twice a week and do some proper cleaning around the shop.

11. Diagram of the ownership structure of business The business is an equal partnership. Each of us is entitled 50% of the business.

12. Estimated cost of the stock. $6,141.88

13. Animated slogan.

14. Financial institutions • ANZ Business Loan • With a choice of repayment options, the Business Loan lets we handpick the solutions that suit our business best. • Benefits- • Secured or unsecured • Variable or fixed interest rate • Flexible repayment options. • Suitable for • With a business loan we will get flexible repayment and interest rate options for loan amounts above $10,000. Interest rates 11.11% p.a.