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It lets you oversee and control all areas of your business<br>Business management software is also known as Enterprise Resource Planning (ERP) software <br>It may contain a lightweight CRM<br>Business management software can integrate with CRM<br>Large-scale companies use this software<br>
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Objectives of both CRM and business software ● To maximize business profitability ● To cut down expenses ● To improve operational efficiency ● To generate higher business revenue ● To ensure smooth business operations
What is CRM software? ● CRM stands for Customer Relationship Management Software ● It contains special tools for seamlessly communicating with customers ● CRM software helps convert leads to sales conversions ● It makes sure customers are happy ● CRM software helps solve customer concerns ● Small to medium scale companies use this software
What is CRM software used for? ● To tap into new customers ● To turn customers into loyal customers ● To enhance customer business relations ● To comprehend customer behaviors ● Ensure customer satisfaction
What is business management software? ● It lets you oversee and control all areas of your business ● Business management software is also known as Enterprise Resource Planning (ERP) software ● It may contain a lightweight CRM ● Business management software can integrate with CRM ● Large-scale companies use this software
What is business management software used for? To manage: ● Supply chain ● Payroll ● Enterprise resource ● Accounting ● Inventory
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