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<br>An Enterprise Resource Planning software application handles business tasks like purchase, accounting, HR, and supply chain.<br>A Customer Relationship Management software application helps track customer information, interaction, and analyze customer behaviors.
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What is an ERP and a CRM? • An Enterprise Resource Planning software application handles business tasks like purchase, accounting, HR, and supply chain. • A Customer Relationship Management software application helps track customer information, interaction, and analyze customer behaviors. • The functions of ERP and CRM are significantly distinct.
Why CRM and ERP integration is crucial • Businesses are amassing massive volumes of data • There is a growing need to process information quickly • Streamlining business workflows boosts throughput
Benefits of integrating CRM and ERP • Eliminate redundant data • Efficient collaboration • Reduction of training expenses • Boost in operational efficiency • Mobility
Eliminate redundant data • Disparate ERP and CRM systems have a high chance of accumulating duplicate data. • By integrating the two systems, data update in either of the systems will immediately reflect on the other.
Efficient collaboration • Exporting and sharing files between employees from two disparate systems is a cumbersome task. • Integrating CRM and ERP together allows employees in different departments of your organization collaborate with each other in real-time.
Reduction of training expenses • Training employees to use separate CRM and ERP systems takes up more time and costs more. • Integrating CRM and ERP means employees will need to learn to use only one software system.
Boost in operational efficiency • Transferring data between separate CRM and ERP systems and updating the applications themselves consume too much time. • Integrating the two systems improves workflow speeds and returns on investments.
Mobility • Using two different software systems increases the complexity of moving them to the cloud and accessing them remotely. • A cloud-based ERP and CRM integrated system will not only be easy to access but will be up-to-date with any developments in either of the system’s database.
Integrate your CRM and ERP with SmartPoint • At SmartPoint, we offer unmatched, flexible, and scalable application integration services. • We strengthen your security protocols, create APIs and rearchitect your applications for smooth integration. • Hire world-class services such as integration consulting, app configuration, integration maintenance and support, and API development. • Our integration services suit businesses belonging to any industry domain. • Our integration process is swift and transparent.
Hire our integration services today Hire our services and purchase our products by contacting us at: India • Call us at +91-44-6672 8888 • Email us at info@smartpoint.in Germany • Call us at +49(0)40 609 410 932 • Email us at info@smartpoint.in South Africa • Call us at 031-7621729 • Email us at Sagie.pather@telkomsa.net