National interoperability the need for interstate toll violation reciprocity
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National Interoperability The Need For Interstate Toll Violation Reciprocity. PJ Wilkins Executive Director E-ZPass Group. E-ZPass Today. E-ZPass By The Numbers. Transponders 21,000,000 Accounts 12,560,000 ETC Transactions 2,400,000,000

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National interoperability the need for interstate toll violation reciprocity l.jpg

National InteroperabilityThe Need For Interstate Toll Violation Reciprocity

PJ Wilkins

Executive Director

E-ZPass Group

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E-ZPass By The Numbers

  • Transponders 21,000,000

  • Accounts 12,560,000

  • ETC Transactions 2,400,000,000

  • ETC Revenue $5,248,000,000

  • Total Revenue $7,709,000,000

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E-ZPass Group

  • The ONLY system that provides interstate interoperability (currently 14 states)

  • Unparalleled Brand recognition

  • Very high customer satisfaction

  • 15+ years of experience in reciprocity

  • E-ZPass agencies collect approximately 75% of all the tolls in this country

  • Customers found in all states

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What’s The Problem?

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Current US InteroperabilityRegional Networks

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The Issue

  • Our customers want a national interoperable system (think cell phones and ATM cards)

  • Congress has taken an interest in achieving national interoperability

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Where We Are Going

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Non-Member Reciprocity

  • For toll systems that cannot participate as E-ZPass Members due to dissimilar technology

  • Provides interoperability with 21 million E-ZPass transponders

  • Currently working with Florida, North Carolina and Georgia toll agencies to attain interoperability along I-95 corridor

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Why the Push for Interoperability?

  • Our industry is changing rapidly

  • Our customers expect to be able to travel unimpeded throughout the country

  • As technology advances, we have more options available for toll plaza operations

  • There is now a natural movement toward All Electronic Tolling (AET)

    • Viewed as the ultimate configuration

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Benefits of AET

  • Safety

  • Eliminates congestion at toll plazas

  • Enhances mobility

  • Reduces cost

  • Saves fuel

  • Helps the environment

  • Customer satisfaction

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Challenges of AET

  • How to collect tolls from cash customers

  • How to deal with infrequent users from other states

  • Video imaging challenges

  • Invoicing – proper address

  • Payment/Leakage challenges

    • Of the $11 billion in annual toll revenue collected, close to $3 billion is still cash

    • That revenue is at risk !

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What Are We Doing About It?

  • Developing concepts for account management for cash customers

  • Establishing HUB for customer lookup

  • Increasing penetration of ETC program

  • Establishing ETC interoperability between toll systems

  • Drafting model legislation language for potential implementation by states

  • Toll agencies working with neighboring states on regional agreements

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What Are We Doing?

  • Maine

    • New legislation in place allowing for reciprocal agreements for violations

  • New Hampshire & Massachusetts

    • Agreement on MOA presently under legal review for implementation soon

  • New Jersey

    • Discussions with New York and Connecticut Motor Vehicle Commissions on reciprocity

  • Other Member Agencies

    • Various stages of discussions

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Why We Need Your Help

  • This is a growing problem that can only be solved with interstate cooperation

  • Has significant impact on transportation infrastructure resources in your state!

    • States should strongly consider legislation to permit interstate reciprocity

      • Toll industry has drafted model legislation that could be adopted by each state.

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