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National Interoperability The Need For Interstate Toll Violation Reciprocity

National Interoperability The Need For Interstate Toll Violation Reciprocity. PJ Wilkins Executive Director E-ZPass Group. E-ZPass Today. E-ZPass By The Numbers. Transponders 21,000,000 Accounts 12,560,000 ETC Transactions 2,400,000,000

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National Interoperability The Need For Interstate Toll Violation Reciprocity

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  1. National InteroperabilityThe Need For Interstate Toll Violation Reciprocity PJ Wilkins Executive Director E-ZPass Group

  2. E-ZPass Today

  3. E-ZPass By The Numbers • Transponders 21,000,000 • Accounts 12,560,000 • ETC Transactions 2,400,000,000 • ETC Revenue $5,248,000,000 • Total Revenue $7,709,000,000

  4. E-ZPass Group • The ONLY system that provides interstate interoperability (currently 14 states) • Unparalleled Brand recognition • Very high customer satisfaction • 15+ years of experience in reciprocity • E-ZPass agencies collect approximately 75% of all the tolls in this country • Customers found in all states

  5. Interoperability What’s The Problem?

  6. Current US InteroperabilityRegional Networks

  7. The Issue • Our customers want a national interoperable system (think cell phones and ATM cards) • Congress has taken an interest in achieving national interoperability

  8. Interoperability Where We Are Going

  9. Non-Member Reciprocity • For toll systems that cannot participate as E-ZPass Members due to dissimilar technology • Provides interoperability with 21 million E-ZPass transponders • Currently working with Florida, North Carolina and Georgia toll agencies to attain interoperability along I-95 corridor

  10. Future Interoperability

  11. Why the Push for Interoperability? • Our industry is changing rapidly • Our customers expect to be able to travel unimpeded throughout the country • As technology advances, we have more options available for toll plaza operations • There is now a natural movement toward All Electronic Tolling (AET) • Viewed as the ultimate configuration

  12. Benefits of AET • Safety • Eliminates congestion at toll plazas • Enhances mobility • Reduces cost • Saves fuel • Helps the environment • Customer satisfaction

  13. Challenges of AET • How to collect tolls from cash customers • How to deal with infrequent users from other states • Video imaging challenges • Invoicing – proper address • Payment/Leakage challenges • Of the $11 billion in annual toll revenue collected, close to $3 billion is still cash • That revenue is at risk !

  14. What Are We Doing About It? • Developing concepts for account management for cash customers • Establishing HUB for customer lookup • Increasing penetration of ETC program • Establishing ETC interoperability between toll systems • Drafting model legislation language for potential implementation by states • Toll agencies working with neighboring states on regional agreements

  15. What Are We Doing? • Maine • New legislation in place allowing for reciprocal agreements for violations • New Hampshire & Massachusetts • Agreement on MOA presently under legal review for implementation soon • New Jersey • Discussions with New York and Connecticut Motor Vehicle Commissions on reciprocity • Other Member Agencies • Various stages of discussions

  16. Why We Need Your Help • This is a growing problem that can only be solved with interstate cooperation • Has significant impact on transportation infrastructure resources in your state! • States should strongly consider legislation to permit interstate reciprocity • Toll industry has drafted model legislation that could be adopted by each state.

  17. Questions

  18. QUESTIONS? Expanding One Tag, One Account

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