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A website becomes a business card of any company and service. Its proper\n functioning, high performance, strong security, and good usability are \nthe key attributes that help to attract visitors and broaden business relationships. \nTo ensure a high quality of the website, testing activities are required.\nWhen to test a website? What should be tested first - functionality, UI, security? \nWhat data are required for proper testing? What means are necessary \nfor thorough testing? What to do with test results?\nQATestLab Program Manager Dana Zhezdrina outlines the key \npoints to be considered before, during and after website testing.

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why testing invests in your website success

Why testing invests in your

website success?

Dana Zhezdrina

QATestLab Program Manager



About me

8-year experience in testing

3-year experience in program


Finished Executive Development Program

"Project management for creative teams.

Agile in actions" in Kiev Business School

Fond of dogs and don’t like bugs :)

© QATestLab. All rights reserved.



A website as a business card

For companies to attract more potential

customers and broaden business

connections, a reliable and secure

website with proper functionality is a


Testing activities help to ensure a high

quality of the website.

© QATestLab. All rights reserved.



Why to test a website?

Website testing helps to ensure the sales

increase by improving interaction

between a website and its visitors, high

performance capacities, and strong

protection system.

Proper functionality and high usability

lead to visitors coming back to a website

again and again.

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The hard thing about improper testing

A superficial testing before website launch is a

highway to the product failure because it will not

detect functional and layout issues in different web

browsers, operating systems, and screen resolutions

used by the visitors.

Only detailed and complex testing will discover bugs

and ensure a positive user experience.

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Thorough testing by proper people

Testing conducted by a development team

may be unobjective and may not reflect the

actual quality of a website.

In digital agencies, managers perform internal

website testing in a rash and overtiming, thus,

they provide a limited test coverage.

Having necessary skills and testing means, a

QA team ensures a wide test coverage and

improve the website quality.

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When to test a website?

Depending on the size of a website, a QA

team can perform complete testing of a

ready website or conduct the quality

verification page by page.

In order to reduce the possibility of bug

detection by site visitors, website testing

should include checking in both testing

and live / production environments.

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Things required before testing

To ensure a thorough testing, it’s important to

provide a QA team with testing goals, requirement

specifications, mockups, description of the

website structure, access to testing and

production environments, if any.

A QA team forms the list of web browsers and

devices necessary for testing, either basing on the

customer’s requirements, or by themselves,

making research into target audience.

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What does website testing include?

• Functional testing

• CMS verification

• User interface testing

• Layout verification

• Cross-browser testing

• Usability checking

• Performance testing

• Security testing

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Website testing: functionality verification

Basing on specification and other

documentation on expected website

functionality, a QA team verifies input forms,

links, cookies sessions, HTML and CSS, order

processing for online shops to ensure a

smooth interaction with a website.

A QA team can also test the integration of

HTML templates with a CMS (Content

Management System) to assist in ensuring

proper publication and displaying of content

on the website.

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Website testing: user interface verification

On the basis of available project

specifications, a QA team performs

user interface testing to ensure a

smooth and convenient interaction

between a website and its visitor

due to properly responding

controls, e.g, menu bars and


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Website testing: layout verification

Basing on mockups provided by a

customer, a QA team verifies the

website layouts - testers compare the

ready design of a website with the

available mockups using appropriate

tools, for example, Photoshop.

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Website testing: cross-browser verification

In order to verify the website compatibility,

a QA team checks the website operability

in various web browsers including their

different types and versions. Besides, a

website is tested in mobile web browsers.

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Website testing: usability verification

By verifying website usability, a QA team

makes sure that a website is user-friendly

and convenient for visitors.

High usability level of a website attracts

the bigger number of visitors.

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Website testing: performance verification

To check website reliability, a QA team verifies the website operability

under high loads. Using different tools, testers verify page loading speed.

Performance testing also includes checking of a website at different

Internet connection speeds and site behavior during peak loads and after


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Website testing: security verification

Conducting security testing, a QA team

identifies potential areas in security

mechanisms that can be used by hackers

to gain unauthorised access.

Testers imitate hackers’ actions to detect

security lapses.

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Test results in a suitable form

After website testing, a QA team provides a

customer with the following test


• bug reports

• test summary report

• feature requests

• results of checklist and test case execution

• prioritization of bugs according to their


• recommendations on improvement

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Website testing is called to improve the overall user experience, to

guarantee a proper functioning in line with the requirements and

specifications, to verify the website security level, and to ensure its

compatibility with different OS and web browsers.

All the mentioned above points lead to sales increase and high traffic


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E-mail: contact@qa-testlab.com

Twitter: QATestLab

Phone: +380 (44) 501-55-48

Web-site: qatestlab.com

Address: 154a, Borschagivska str.,

03056, Kiev, Ukraine

SkypeID: sales.qatestlab

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