Kettle Island Bridge Impact on Montfort Hospital IMSR Team

1. Kettle Island Bridge Impact on Montfort Hospital IMSR Team Nehad Shukur – Project Manager Dominique Nsengiyumva – Document Coordinator Bernard Langevin – Project Research Coordinator Nagi Khanager – Team Development Coordinator Wael Ismaeil – Client Liaison

2. Agenda • Introduction • The Project • Project Management • Team Management • Client Management • Lessons Learned • Conclusions

3. Interprovincial Bridge • Need of a new interprovincial bridge in the NCR

4. Roche/NCE Study New bridge at Kettle Island 1800 vehicles/day (2031) 40% of commercial vehicles 1/3 of all truck traffic

5. Montfort Hospital Aviation Parkway Montreal Road

6. I-The Project • Objective • Report describing the impacts of the bridge on the hospital • Increased traffic volume • Noise • Vibration • Pollution

7. II-The Project Scope Analysis of the impacts Stances of neighborhood stakeholders

8. III-The Project Methodology Research on stakeholders Benchmarking Impact on patients (pollution, noise, vibration) Impact on Hospital equipments (vibration) Impact of increased traffic (pollution, noise, vibration) Impact on employees – Not completed

9. Project Conclusion • Expected effects: • Increased traffic will impact patients and ambulance services • Noise will affect patients outside buildings

10. Project Recommendations Mitigation measures: Noise absorption barriers Vibration in-ground barriers Speed limit …

11. Project Management Initiation Plan Execute Control Close

12. Project Management • Team Contract • Project scope • Project charter • Project plan • Statement of work • Progress report • Final report

13. Project Risk Assessment

14. Quality Management • Prevention over inspection • Multiple reviews of the deliverable • Continuous improvement • Involvement in the delivery process. • Monitoring & Control • Development of quality metrics

15. Project Management • Communication management • Wikispaces, emails, telephone, meeting. • Resource management • Organization chart • Responsibility assignment

16. I-Team Management

17. II-Team Management

18. III-Team Management

19. I-Client Management • Purpose • Coordinate the communication between the client and the team regarding the scope of the project. • Share information and keep the client up to date about the project. • Manage client expectations about project details and identify additional project requirements. • Develop a positive relationship between the project’s team and the client

20. II-Client Management • The client contract • Relationship between client and team • Project charter & SOW • Communication with client • E-mail, Telephone, and personal meeting

21. Client Feedback “The team appears to have a good comprehension of the technical issues as well as an understanding of the requirements.” “I am very pleased with the progress”

22. III-Client Management • Managing Client expectations • Updated the client with the progress of the work. • Formally and personally met with the client • Problems Encountered • Survey

23. I-Lessons Learned (Project) • The research contribution of each member • The need for clear project objectives and well defined scope • The impact of the client management

24. II-Lessons Learned (Project management) • Project management is a substantial part of the project • Clear understanding of processes and the relationships between them • The components of project management learned from the various courses

25. III-Lessons Learned(Team management) • The motivation of the team • The collaboration of the team • The TM tools allowed to relate the team dynamics • Lack of social activities • Culture awareness

26. Recommendation • Write personal objectives of each member in the team contract • Team heterogeneous • Time for team building events at the beginning of the project • Team management development plan

27. Thank You!

28. Questions?