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Ph.D. M. Tatalović M.Sc. I. Mišetić B.Sc. I. Malović Beganović PRODUCTIVITY OPTIMIZATION OF AN AIRLINE ICRAT 2004. November 22-24, Zilina, SLOVAKIA. 1. INTRODUCTION 1.1. IMPORTANCE OF PRODUCTIVITY 1926 SCHEDULED PAX 120 000

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Ph.D. M. Tatalović

M.Sc. I. Mišetić

B.Sc. I. Malović Beganović

PRODUCTIVITY OPTIMIZATION

OF AN AIRLINE

ICRAT 2004.

November 22-24, Zilina, SLOVAKIA

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1. INTRODUCTION

1.1. IMPORTANCE OF PRODUCTIVITY

1926 SCHEDULED PAX 120 000

2000 SCHEDULED PAX 1 600 000 000

1.2. CONCLUSION – PRODUCTIVITY IS

WORLDWIDE PHENOMENA

2/15

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2. DEFINITION AND PRODUCTIVITY FORMS

2.1.

Q = QUANTITY OF PRODUCTS (SERVICES)-OUTPUT

R = INVESTED INPUT (WORK; MEANS & SUBJECT OF WORK)

2.2. FORMS

2.2.1. NATURAL (QUANTITATIVE)

2.2.2. ECONOMICAL (FINANCIAL)

2.3. AIR TRANSPORT FORMS

2.3.1. PRODUCTIVITY OF AIRCRAFT

2.3.2. PRODUCTIVITY OF EMPLOYEES

2.3.3. PRODUCTIVITY OF FUEL

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3. AIR TRAFFIC PRODUCTIVITY

3.1. HISTORY DATA 1931-2001

3.2. PHASES

ACCELERATION 77%

EXPANSION 100%

PROGRESSION 30%

DYNAMICS 15%

MATURATION 6-7%

SATURATIONS 4-5%

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4. BASIC PRODUCTIVITY INDICATORS

OF AN AIRLINE

4.1. AIRCRAFT PRODUCTIVITY

9 INDICATORS (PLF, WLF, UTILIZATION)

4.2. EMPLOYEE PRODUCTIVITY

11 INDICATORS ATKm/empl, RTKm/empl., RPKm/empl., ASKm/empl., Pax/empl.

4.3. PRODUCTIVITY OF FUEL

5 INDICATORS (RTKm/fuel consumption, cost index)

4.4. ECONOMIC PRODUCTIVITY INDICATOR (23+…)

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5. TOTAL FACTOR PRODUCTIVITY (TFP) MODEL
  • 5.1. TRADITIONAL INDICATORS (FLEET, EMPLOYEE, FUEL, ECONOMIC)
  • 5.2. ADDITIONAL INDICATORS
  • 5.2.1. OVERBOOKING (USA)
  • 5.2.2. CAPITAL VALUE INDICATORS (GB Cranfield University)
  • - CABIN CONFIGURATION
  • - SISTER COMPANIES, CSA, IN HOUSE INVESTMENTS IN PROFIT CENTRES
  • DIFFERENT WEIGHT CRITERIA
  • RESULTS: DOMINATION OF ASIAN AIRLINES (SINGAPORE, THAI, CATHAY, JAL VS EUROPEAN (LH, AF, BA, KLM) AND AMERICAN (UA, AA, DE, NW)
  • 5.2.3. QUALITY (PUNCTUALITY, LOSTBAGGAGE)
  • 5.2.4.PASSENGER SATISFACTION (COMPLAINTS)

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6. FUTURE TREND OF AIRLINE PRODUCTIVITY

6.1. INFRASTRUCTURE LIMITATIONS OF AIRPORTS

6.2. AIRSPACE CONGESTIONS

6.3. INCREASING ENVIRONMENTAL DEMANDS

6.4. LIMITED INVESTMENT POSSIBILITIES

6.5. INCREASING SAFETY AND SECURITY DEMANDS FORECASTING MODEL (PAX, CARGO)…GDP &YIELD

AVERAGE FLIGHT DISTANCE 0,26%

BLOCK SPEED 0,07%

AIRCRAFT UTILIZATION 0,32%

PLF 0,22%

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7. TFP MODEL FOR CROATIA AIRLINES

7.1. 10 ELEMENTS OF TFP

(WLF, PLF, UTILIZATION (BH), TKm/e, ATKm/e, PKm/e, ASKm/e, TKm/fuel, GDP per capita, Yield, Punctuality, Lost Baggage)

7.2. Structure – 67% Natural productivity indicators

17% Economics productivity indicators

16% Indirect productivity indicators

With different specific value of the elements (4 categories)

7.3. Model divided in two phases: 1. 2002-2008

2. 2008-2014

7.4. Starting position and trends

7.5. RESULTS

7.5.1. AIRCRAFT PRODUCTIVITY -10/15%

7.5.2. EMPLOYEE PRODUCTIVITY -25/30%

7.5.3. FUEL PRODUCTIVITY - 7/10%

8/15

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8. CONCLUSIONS

8.1. HYPOTHESIS:

 PRODUCTIVITY PROFITABILITY

RESULT: NEGATIVE – PEARSON’S CORRELATION COEFFICIENT –0,03 - 0,14

8.2. HYPOTHESIS:

 PRODUCTIVITY REVENUE

RESULT: POSITIVE PCC = 0,81 – 0,88

8.3. HYPOTHESIS:

 PRODUCTIVITY OPERATING RESULT

RESULT: MODERATE POSITIVE PCC=0,67-0,74

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BUT, THERE IS MORE……

1. NUMBER OF EMPLOYEES

2003 (TRL) 1991

AF 71 654 39 469

BA 49 592 47 181

LH 39 634 49 641

LH pax 34 000 (incl. CITY LINE)

LH cargo 5 000

LH Technik 16 000 = 0 ?!

LH Sky Chefs 35 000 = 0 ?!

LH Systems 3 000 = 0 ?!

LH Commercial 7 000 = 0 ?!

THOMAS COOK 13 000 = 0 ?!

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2. DEFINITION OF PASSENGERS

UP TO THE YEAR 2000

-revenue passengers

min 25% of “appropriate” coupon value

-INF - OUT

-Code-sharing, FF ?

AFTER 2000

-pax with AD and ID discount up to 50% OUT

-FF YES

-Code-sharing ONLY OPERATING CARRIER

CROATIA AIRLINES IN 2001 (10 CSA)

OLD METHODOLOGY 137 448 pax

NEW METHODOLOGY 177 566 pax

DIFF. IN METHODOLOGY +40 000 pax

12/15

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3. WEIGHT OF PAX IN TKM

IATA WATS STANDARD = 70 kg + 20 kg

cargo density = 161 kg/m3

BUT……..17 carriers > 100 kg

32 carriers < 90 kg

1999/2000 LTU = 128,2 kg/pax

GBAIRWAY = 122,3 kg/pax

BALKAN = 75,4 kg/pax

13/15

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4. VALUE OF DISTANCE

LONG RANGE CARRIERS > 2 500 km

SHORT RANGE CARRIERS OU = 610 km

14/15

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THANK YOU!

QUESTIONS & ANSWERS

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