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Teaching a Course on Positive Relationships

Teaching a Course on Positive Relationships. Jane Dutton, Sally Maitlis and Arne Carlsen POS Research Conference June 5-6, 2019. Goals for Game plan our time together. INSPIRATION PRACTICAL- RESOURCE RICH DIVERSITY OF PERSPECTIVES. WHY?

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Teaching a Course on Positive Relationships

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  1. Teaching a Course on Positive Relationships Jane Dutton, Sally Maitlis and Arne Carlsen POS Research Conference June 5-6, 2019

  2. Goals for Game plan our time together • INSPIRATION • PRACTICAL- RESOURCE RICH • DIVERSITY OF PERSPECTIVES • WHY? • HOW ? (Topics, Materials, Assignments) • DESIGN CHALLENGE • Q AND A (Throughout)

  3. Background Context: Who? How Long? Sally Arne Jane

  4. 1. Why this course?

  5. Goals • Enhance self-awareness about relationship-building • Deepen knowledge/skills about building high-quality relationships • Broaden capacity to deal with corrosive and challenging relationships • Strengthen diagnostics for relational capabilities for organizations • Explore relational aspects of leadership • See applications beyond work

  6. 2. Core topics covered

  7. Possible Topic Sequence (JD & SM) • Making the Case for focus on HQCs • Strategies for Building HQCs A. Respectful Engagement B. Task Enabling C. Trusting D. Playing III. Challenges in Building HQCs (Power, Diversity/Difference. Technology, Distance) • Dealing with Corrosive Connections • Designing for HQCS– the Relational Organization • Living Relationally – Being a Contribution

  8. 1. Quality and energy in relations Another Possible Topic Sequence (AC) 2. Experientiallearning 3. Meaningmaking 4. Makingspace 5. Positive organizationalchange Growth mindset Affirmative bias

  9. 3. Favorite materials-- Readings

  10. JD

  11. AC 1, Quality and energy in relations: High-quality connections; psychological safety; generative resistance/radical candor & liberating laughter. 2. Experiential learning: : Classics (Kolb) and more recent papers on reflexive practices; transition to topics in design thinking; punk production. 3. Meaning making: Prosocial motivation and giving behavior; callings, compassion; motivational framing and positive dramas. 4. Making space: Work space design; visualization & sketching; the use of artifacts & boundary objects. 5. Positive organizational change: The progress principle; small wins, self-efficacy & agency;a taste of appreciative inquiry.

  12. SM

  13. Favorite materials - Videos

  14. So many favorites– but if forced to pick one (JD) Touching Strangers (< 3 min. ) https://www.youtube.com/watch?v=Tq69EV5dMsU Themes • Power of touch– almost instant • What happens in connection? • Why might this matter?

  15. AC • Snippets from semi-documentary movies, e.g. Invictus, When We Were Kings, Nicky’s family • The 911 call on the bookkeeper in Atlanta who talked down a gunman • Peak moments in creative interactions (own research) • Also: NOT VIDEO, but live acting with professional actors taking direction from students (critical moments approach) “So tell me … what is your philosophy of leadership? .. how you inspire your men to be better than they think they can be?”

  16. The Doctor Listening SM Empathy: The Human Connection Mo Cheeks & Natalie Gilbert

  17. Favorite materials- Cases

  18. SM

  19. LinkedIn: Example of Relational Selection Practice (JD) • https://wdi-publishing.com/product/a-values-based-approach-to-candidate-selection-linkedin-intern-interviews/

  20. 4. Winner assignments

  21. A series of self-designed action experiments with log, feedback and plenary debriefing AC Home exam experiencing reflecting (in log) debriefing designing 5th gathering (Apr) 2nd gathering (Nov) 3rd gathering (Jan) 4th gathering (Feb) 1st gathering (Sep) 1st menu: Respectful engagement Generative resistance Liberating laughter Psychological safety 3rd menu: Beneficiary contact practices Appreciation practices … 2nd menu: Reflective Self-Portrait Good deeds … 4th menu: Making space Creative collaboration Focused training …

  22. Building a tent blindfolded—the final simulation (JD) • Teams-time pressure– don’t know it is a tent • Essay assignment (like final exam) • How would you characterize the quality of connections? How do you know? • What facilitated and what enabled the building of HQCs? • What difference did HQCs make?

  23. Design challenge for you!

  24. QUESTIONS?

  25. RESOURCES • New website on HQCshttps://www.highqconnections.com/ • Teaching resources on POS website (e.g., old syllabus and teaching notes https://positiveorgs.bus.umich.edu/wp-content/uploads/Dutton_MO615.pdf)

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