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DiverFlow Installation, Programming, Troubleshooting

JohnsonDiversey . Scope of presentation. Operational overviewOperating modesPhysical installation: mounting, plumbing, tubingWiringDNet programmingTroubleshooting. JohnsonDiversey . Operational overview. DF2 uses peristaltic metering pumps and diaphragm transport pumps. The DF2 uses a conduct

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DiverFlow Installation, Programming, Troubleshooting

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    1. DiverFlow Installation, Programming, & Troubleshooting

    2. JohnsonDiversey Scope of presentation The POF cell knows when most chemicals are being pumped since, except fir a few chemicals such as hydrogen peroxide, most have a conductivity of some 40,000 microsiemens while water has only a conductivity of about 400. POF is switched off in the software for peroxide, mildewcide and any other non conductive chemicals, but the system still can autoprime and autocal given the water use measurement. When attempting to autoprime, if no chemical is sensed within 30 seconds, a “POF Failed” error message is displayed.The POF cell knows when most chemicals are being pumped since, except fir a few chemicals such as hydrogen peroxide, most have a conductivity of some 40,000 microsiemens while water has only a conductivity of about 400. POF is switched off in the software for peroxide, mildewcide and any other non conductive chemicals, but the system still can autoprime and autocal given the water use measurement. When attempting to autoprime, if no chemical is sensed within 30 seconds, a “POF Failed” error message is displayed.

    3. JohnsonDiversey Operational overview The POF cell knows when most chemicals are being pumped since, except fir a few chemicals such as hydrogen peroxide, most have a conductivity of some 40,000 microsiemens while water has only a conductivity of about 400. POF is switched off in the software for peroxide, mildewcide and any other non conductive chemicals, but the system still can autoprime and autocal given the water use measurement. When attempting to autoprime, if no chemical is sensed within 30 seconds, a “POF Failed” error message is displayed.The POF cell knows when most chemicals are being pumped since, except fir a few chemicals such as hydrogen peroxide, most have a conductivity of some 40,000 microsiemens while water has only a conductivity of about 400. POF is switched off in the software for peroxide, mildewcide and any other non conductive chemicals, but the system still can autoprime and autocal given the water use measurement. When attempting to autoprime, if no chemical is sensed within 30 seconds, a “POF Failed” error message is displayed.

    4. JohnsonDiversey Operating modes The POF cell knows when most chemicals are being pumped since, except fir a few chemicals such as hydrogen peroxide, most have a conductivity of some 40,000 microsiemens while water has only a conductivity of about 400. POF is switched off in the software for peroxide, mildewcide and any other non conductive chemicals, but the system still can autoprime and autocal given the water use measurement.The POF cell knows when most chemicals are being pumped since, except fir a few chemicals such as hydrogen peroxide, most have a conductivity of some 40,000 microsiemens while water has only a conductivity of about 400. POF is switched off in the software for peroxide, mildewcide and any other non conductive chemicals, but the system still can autoprime and autocal given the water use measurement.

    5. JohnsonDiversey DF Modes: Choose by # Triggers Note: E & Xl will work with less triggers, in sequence mode or formula/latched mode with delay times for some pump runs.Note: E & Xl will work with less triggers, in sequence mode or formula/latched mode with delay times for some pump runs.

    6. JohnsonDiversey Pumpbox assembly and mounting Lie unit on its back and attach the breaktank Add bushing to pumpbox Route wire harness from breaktank through bushing and connect to PCB as shown Using a level, mark holes on wall for mounting rails at chest height over chemical drum storage area Drill holes and mount rails Hang unit on mounting rails If the pumpbox isn't mounted close to the chemicals, the pump tubes won't last as long. Note it isn't the motor which actually draws the chemical up; it is the ability of the pump tube wall to spring back into shape after the roller passes by it. The more pull required, the faster the pump tube wall will wear out. " If the pumpbox isn't mounted close to the chemicals, the pump tubes won't last as long. Note it isn't the motor which actually draws the chemical up; it is the ability of the pump tube wall to spring back into shape after the roller passes by it. The more pull required, the faster the pump tube wall will wear out. "

    7. JohnsonDiversey DF2 auxiliary pump & transport pump mounting Add bushings between any aux box(es) as well as transport pump boxes and main pump box to protect wires Hang aux chemical pump boxes on rail to right of main pump box Hang transport pumps (sometimes referred to as smart pumps) on rail to right of aux boxes Attach wire harness to relay PCB pump terminal First transport pump module takes power from harness on main PCB and then hooks to next transport pump module An aux box is used to expand the number of chemicals available from six to eight, or up to ten chemicals by using two aux boxes.An aux box is used to expand the number of chemicals available from six to eight, or up to ten chemicals by using two aux boxes.

    8. JohnsonDiversey DF1 auxiliary box mounting Aux box(es) are required for more than 5 chemicals or more than 3 washers Replace plugs between pump boxes with bushings. Hang the auxiliary pump housing(s) to the right of the pump box. Route wire harness through aux boxes. Plug the wire harnesses into the connectors on the upper right of the pump box’s PCB. The connection point determines the pump number of the particular pump. Use the following connections depending on whether you are adding one, two or three auxiliary pump housings: Plug the first (or only) harness into EXP 1. Plug the second harness (or last of two) into EXP 2. Plug the rightmost harness into EXP 3. ..

    9. JohnsonDiversey DF2 manifold Mount brackets under chemical pump screws 2 & 5, and between each set of transport modules Attach manifold, putting POF (Proof of Flow) assembly in middle after chemical pumps section and before transport pump section Screw manifold onto brackets Attach 0.25” OD polyflow balance pressure counter-flow tube from end of transport manifold section back to beginning Connect POF cable to relay PCB

    10. JohnsonDiversey DF1 manifold The main part of the manifold is preassembled For each aux box, add tubing and T fittings in the same manner as the preassembled part Move the POF conductivity cell to the last aux box, as shown

    11. JohnsonDiversey Tubing Run tube from chemical drums to pumps No footvalves are used Run transport lines from transport pumps to washers; using the same numbers for the transport pumps and the washers will keep things straightforward; always retighten connections one week after the install as they will loosen

    12. DiverFlow Wiring

    13. JohnsonDiversey Power Wiring DiverFlow requires 24 VAC power and grounding If 120V power supply Wire one wire from power input to transformer to H1 & H3, the other wire to H2 & H4 Transformer output is taken from X1 and X4, and X2 and X3 are tied together If 240V power supply Wire power input to H1 and H4, and H2 and H3 are tied together Transformer output is taken from X1 and X4, and X2 and X3 are tied together Note that it’s much easier to wire the transformer before hanging it on the wall, and the transformer should never be left on the ground or mounted where it could be doused with water. These instructions are for the standard transformer. As noted on the order chart, the non-CE transformer is available for 480VAC power.These instructions are for the standard transformer. As noted on the order chart, the non-CE transformer is available for 480VAC power.

    14. JohnsonDiversey POF proof of flow wiring Route POF wires DF1: Feed the POF cable through the bottom of the pumpbox DF2: Feed the POF cable through the bushing in the top right back of the pumpbox, and route down the wire channel in the back, behind the PCB’s Remove POF connector from PCB Attach cable wires to the connector in the following order Green 1 Temperature Yellow 2 Temperature Blue 3 Conductivity Red 4 Conductivity

    15. JohnsonDiversey DF2 signals Limited Feature System (LFS) It is possible to configure and install one or more washer networks of the DF2 with limited data logging features by not utilizing trigger module #1, the machine control module. In the LFS configuration, no cycle records will be available. Limited Feature System (one TR7 i/o 2): In the LFS configuration, the Drain and Machine On signals may be connected to the AC inputs of the washer interface module to provide the feed lockout feature of not feeding chemical to an open drain or a washer that is turned off. See AC Trigger above. If the Drain and Machine On signals are not desired, their feed lockout functions can be eliminated by programming the washer setup for reverse logic Machine On signal. The LFS will continue to provide all other DF2 features. Machine On Connect the Machine On signal to the door latch or other appropriate signal. To ensure proper cycle identification, the Machine On signal must be wired to remain uninterrupted for the entire machine cycle. DF2 will not pump chemicals if there is not a valid Machine On signal. Drain Some washers are equipped with two drain systems—reclaim drain and sewer drain. Input channel 2 is used for sewer or main drain, and optionally signal channel 6 is used for reuse drain if necessary. A chemical feed request will be ignored if the drain is open. Cold Water Connect the cold water fill signal to channel 3. Because the cold water signal may be used to monitor the actual time that the water valve is open, the connection should be made to a point in the washer circuit that accurately reflects the status of the valve. Hot Water Connect the hot water fill signal to channel 4. Because the hot water signal may be used to monitor the actual time that the water valve is open, the connection should be made to a point in the washer circuit that accurately reflects the status of the valve. Steam Connect the steam signal to trigger channel 5. Because the steam signal may be used to monitor the actual time that the steam valve is open, the connection should be made to a point in the washer circuit that accurately reflects the status of the steam valve. Reuse Fill Connect to the reuse fill signal (if used) to channel 7. Because the reuse water signal may be used to monitor the actual time that the water valve is open, the connection should be made to a point in the washer circuit that accurately reflects the status of the valve. Verify the installation by exercising the individual functions. Observe that the appropriate trigger module LED is on.Limited Feature System (LFS) It is possible to configure and install one or more washer networks of the DF2 with limited data logging features by not utilizing trigger module #1, the machine control module. In the LFS configuration, no cycle records will be available. Limited Feature System (one TR7 i/o 2): In the LFS configuration, the Drain and Machine On signals may be connected to the AC inputs of the washer interface module to provide the feed lockout feature of not feeding chemical to an open drain or a washer that is turned off. See AC Trigger above. If the Drain and Machine On signals are not desired, their feed lockout functions can be eliminated by programming the washer setup for reverse logic Machine On signal. The LFS will continue to provide all other DF2 features. Machine On Connect the Machine On signal to the door latch or other appropriate signal. To ensure proper cycle identification, the Machine On signal must be wired to remain uninterrupted for the entire machine cycle. DF2 will not pump chemicals if there is not a valid Machine On signal. Drain Some washers are equipped with two drain systems—reclaim drain and sewer drain. Input channel 2 is used for sewer or main drain, and optionally signal channel 6 is used for reuse drain if necessary. A chemical feed request will be ignored if the drain is open. Cold Water Connect the cold water fill signal to channel 3. Because the cold water signal may be used to monitor the actual time that the water valve is open, the connection should be made to a point in the washer circuit that accurately reflects the status of the valve. Hot Water Connect the hot water fill signal to channel 4. Because the hot water signal may be used to monitor the actual time that the water valve is open, the connection should be made to a point in the washer circuit that accurately reflects the status of the valve. Steam Connect the steam signal to trigger channel 5. Because the steam signal may be used to monitor the actual time that the steam valve is open, the connection should be made to a point in the washer circuit that accurately reflects the status of the steam valve. Reuse Fill Connect to the reuse fill signal (if used) to channel 7. Because the reuse water signal may be used to monitor the actual time that the water valve is open, the connection should be made to a point in the washer circuit that accurately reflects the status of the valve. Verify the installation by exercising the individual functions. Observe that the appropriate trigger module LED is on.

    16. JohnsonDiversey DF2 WIM wiring Washer Interface Modules (WIM) Install one WIM in each washer WIM is a Betalink connection Run 24 VAC + &-, Data + & -, and GND to pump box You can connect all WIM direct to pumpbox, or link one to the next (daisy chain); it works either way since each WIM has a number or address so the pumpbox knows which is which) Connect BetaLink cable shield’s to one another if daisy chaining them together, with the end in the pumpbox connecting to shield/screen connection 4. Note: Never attach the cable shield at both ends. Betalink cable shield protects it from electrical noise, and is connected to GND on the DF2 terminals, and GND on the WIM BetaLink connection is used for longer distance wiring runs as opposed to Alphabus, which is only used for short runs. Betalink cable is powered by the Protocol converter. For DF2 we use the Betalink cable between our WIM and DF2. DF2 uses alphabus for TR7000 and FS1600 wiring. DF1 can use either.Betalink cable shield protects it from electrical noise, and is connected to GND on the DF2 terminals, and GND on the WIM BetaLink connection is used for longer distance wiring runs as opposed to Alphabus, which is only used for short runs. Betalink cable is powered by the Protocol converter. For DF2 we use the Betalink cable between our WIM and DF2. DF2 uses alphabus for TR7000 and FS1600 wiring. DF1 can use either.

    17. JohnsonDiversey DF2 TR7000 wiring Install TR7000’s in each washer Attach Alphabus +5V, Rx, Tx, GND from TR7000 to WIM Set address on bottom right corner of TR7 TR7000 #1=machine functions; set TR7 to address #1: T1: Washer on T2: Drain T3: Cold fill T4: Hot fill T5: Steam TR7000 #2=chemical triggers; set TR7 to address #2 TR7000 #3= chemical triggers 7+ (usually not used) Note that while the WIM washer interface module has an address for it's specific washer, the TR7000 doesn't since it's inputs and outputs are via the WIM, so the dispenser knows which washer it's concerned with. The address set is only to identify whether it's for machine functions, trigger inputs, or formula selecting If only using Machine on and drain functions, you can route them to T1 and T2 on the WIM instead of using a second TR7000 to monitor machine functions Limited Feature System (one TR7 i/o 2): In the LFS configuration, the Drain and Machine On signals may be connected to the AC inputs of the washer interface module to provide the feed lockout feature of not feeding chemical to an open drain or a washer that is turned off. See AC Trigger above. If the Drain and Machine On signals are not desired, their feed lockout functions can be eliminated by programming the washer setup for reverse logic Machine On signal. The LFS will continue to provide all other ILS Max features. Note that while the WIM washer interface module has an address for it's specific washer, the TR7000 doesn't since it's inputs and outputs are via the WIM, so the dispenser knows which washer it's concerned with. The address set is only to identify whether it's for machine functions, trigger inputs, or formula selecting If only using Machine on and drain functions, you can route them to T1 and T2 on the WIM instead of using a second TR7000 to monitor machine functions Limited Feature System (one TR7 i/o 2): In the LFS configuration, the Drain and Machine On signals may be connected to the AC inputs of the washer interface module to provide the feed lockout feature of not feeding chemical to an open drain or a washer that is turned off. See AC Trigger above. If the Drain and Machine On signals are not desired, their feed lockout functions can be eliminated by programming the washer setup for reverse logic Machine On signal. The LFS will continue to provide all other ILS Max features.

    18. JohnsonDiversey DF1 signals Use TR7000AC (not AC/DC) type with DF1 since it has a dial address set which accommodates 16 addresses; the other TR7000 only has 4 addresses, which won’t work with DF1 Use TR7000AC (not AC/DC) type with DF1 since it has a dial address set which accommodates 16 addresses; the other TR7000 only has 4 addresses, which won’t work with DF1

    19. JohnsonDiversey DF1 TR7000 wiring Install TR7 AC in each washer Run Betalink from TR7 to pumpbox Wire signals as follows Note that while the WIM washer interface module has an address for it's specific washer, the TR7000 doesn't since it's inputs and outputs are via the WIM, so the dispenser knows which washer it's concerned with. The address set is only to identify whether it's for machine functions, trigger inputs, or formula selecting If only using Machine on and drain functions, you can route them to T1 and T2 on the WIM instead of using a second TR7000 to monitor machine functions Limited Feature System (one TR7 i/o 2): In the LFS configuration, the Drain and Machine On signals may be connected to the AC inputs of the washer interface module to provide the feed lockout feature of not feeding chemical to an open drain or a washer that is turned off. See AC Trigger above. If the Drain and Machine On signals are not desired, their feed lockout functions can be eliminated by programming the washer setup for reverse logic Machine On signal. The LFS will continue to provide all other ILS Max features. Note that while the WIM washer interface module has an address for it's specific washer, the TR7000 doesn't since it's inputs and outputs are via the WIM, so the dispenser knows which washer it's concerned with. The address set is only to identify whether it's for machine functions, trigger inputs, or formula selecting If only using Machine on and drain functions, you can route them to T1 and T2 on the WIM instead of using a second TR7000 to monitor machine functions Limited Feature System (one TR7 i/o 2): In the LFS configuration, the Drain and Machine On signals may be connected to the AC inputs of the washer interface module to provide the feed lockout feature of not feeding chemical to an open drain or a washer that is turned off. See AC Trigger above. If the Drain and Machine On signals are not desired, their feed lockout functions can be eliminated by programming the washer setup for reverse logic Machine On signal. The LFS will continue to provide all other ILS Max features.

    20. JohnsonDiversey FS1600 formula selector The FS1600 is used for formula selection by the laundry workers; it is not required for a relay mode washer, or advanced installs using AFS, PDCI, or automatic mode DF1: Attach to TR7000AC with Betabus DF2: Attach to WIM with Alphabus Remove back cover and change connections from Betalink to alphabus Hold down the up and down arrows simultaneously to highlight the formula number to #4; this selects the alphabus address To change the address of the FS1600, press and hold the up and down arrows simultaneouslyTo change the address of the FS1600, press and hold the up and down arrows simultaneously

    21. JohnsonDiversey Washer hold wiring Washer hold allows you to pause washers to ensure the chemical doesn’t arrive too late in the wash cycle, maximizing the number of washers you can install your DF2 on Chart washer: Route one leg of washer chart motor power to WIM HOLD COM connection, out to motor from HOLD NC Microprocessor: Most have washer hold connection on terminal block, usually COM and NC on WIM are right connections but sometimes NO needs to be used Last resort: Run washer hold wires to relay, and tie it to washer hot fill, cold fill, and level. This will cause it to wait for the level signal to be restored, without it being able to increase water flow, until you’ve added the requisite chemical.

    22. JohnsonDiversey DiverNet wiring DiverFlow communicates with computers via a protocol converter Wire all DF and L5000E systems with data PCB’s to a protocol converter Connect cable from protocol converter to computer or modem Computer to DF: Run two conductor from DF J10 to protocol converter RS485 input, connect power to protocol converter, connect protocol to computer using either RS232 (serial) or USB to computer Computer to DF over long distance: Use powered RS485 line to connect from DF to computer (the protocol converter wires are powered and will communicate up to roughly 4000’) Modem to DF: Connect phone line to external modem such as US Robotics, and modem to protocol converter using either RS232 or USB Modem and computer to DF: Follow instructions for both the modem and computer above (for example so you can troubleshoot remotely from your office and laundry manager can view status from office in the laundry plant.)Computer to DF: Run two conductor from DF J10 to protocol converter RS485 input, connect power to protocol converter, connect protocol to computer using either RS232 (serial) or USB to computer Computer to DF over long distance: Use powered RS485 line to connect from DF to computer (the protocol converter wires are powered and will communicate up to roughly 4000’) Modem to DF: Connect phone line to external modem such as US Robotics, and modem to protocol converter using either RS232 or USB Modem and computer to DF: Follow instructions for both the modem and computer above (for example so you can troubleshoot remotely from your office and laundry manager can view status from office in the laundry plant.)

    23. DiverFlow DNet Programming

    24. JohnsonDiversey DNet installation and log on Note that the release code is only good on an individual computer, and will not longer be valid if the computer's hard drive is replaced. If the hard drive is replaced, you'll need to contact JDE for a new release code.Note that the release code is only good on an individual computer, and will not longer be valid if the computer's hard drive is replaced. If the hard drive is replaced, you'll need to contact JDE for a new release code.

    25. JohnsonDiversey DNet home screen

    26. JohnsonDiversey Create new account Ignore chain name field Enter site name and other details; these will print out on reports for the customers, making the reports more professional-looking

    27. JohnsonDiversey General account setup

    28. JohnsonDiversey Washer/transport pump setup Strip chart enabled: Once the system is operating OK, disenable this, since it'll use up all the memory by tracking all the activity. This is useful for troubleshooting any performance problems during and immediately after the install, but thereafter isn't required. Communication Enabled: Only disable if you want to disable the dispenser and prevent it from responding to signals. Washer on light is often used as a machine on/off signal Reverse logic examples: #1 with Milnor the drain has voltage when closed, no voltage when open, so set to Reverse #2 Door opens with power signal which is off when door is closed and washer is on, so washer on signal logic=reverseStrip chart enabled: Once the system is operating OK, disenable this, since it'll use up all the memory by tracking all the activity. This is useful for troubleshooting any performance problems during and immediately after the install, but thereafter isn't required. Communication Enabled: Only disable if you want to disable the dispenser and prevent it from responding to signals. Washer on light is often used as a machine on/off signal Reverse logic examples: #1 with Milnor the drain has voltage when closed, no voltage when open, so set to Reverse #2 Door opens with power signal which is off when door is closed and washer is on, so washer on signal logic=reverse

    29. JohnsonDiversey Trigger setup: formula mode Strip chart enabled: Once the system is operating OK, disenable this, since it'll use up all the memory by tracking all the activity. This is useful for troubleshooting any performance problems during and immediately after the install, but thereafter isn't required. Communication Enabled: Only disable if you want to disable the dispenser and prevent it from responding to signals. Washer on light is often used as a machine on/off signal Reverse logic examples: #1 with Milnor the drain has voltage when closed, no voltage when open, so set to Reverse #2 Door opens with power signal which is off when door is closed and washer is on, so washer on signal logic=reverseStrip chart enabled: Once the system is operating OK, disenable this, since it'll use up all the memory by tracking all the activity. This is useful for troubleshooting any performance problems during and immediately after the install, but thereafter isn't required. Communication Enabled: Only disable if you want to disable the dispenser and prevent it from responding to signals. Washer on light is often used as a machine on/off signal Reverse logic examples: #1 with Milnor the drain has voltage when closed, no voltage when open, so set to Reverse #2 Door opens with power signal which is off when door is closed and washer is on, so washer on signal logic=reverse

    30. JohnsonDiversey Trigger setup: relay mode Strip chart enabled: Once the system is operating OK, disenable this, since it'll use up all the memory by tracking all the activity. This is useful for troubleshooting any performance problems during and immediately after the install, but thereafter isn't required. Communication Enabled: Only disable if you want to disable the dispenser and prevent it from responding to signals. Washer on light is often used as a machine on/off signal Reverse logic examples: #1 with Milnor the drain has voltage when closed, no voltage when open, so set to Reverse #2 Door opens with power signal which is off when door is closed and washer is on, so washer on signal logic=reverseStrip chart enabled: Once the system is operating OK, disenable this, since it'll use up all the memory by tracking all the activity. This is useful for troubleshooting any performance problems during and immediately after the install, but thereafter isn't required. Communication Enabled: Only disable if you want to disable the dispenser and prevent it from responding to signals. Washer on light is often used as a machine on/off signal Reverse logic examples: #1 with Milnor the drain has voltage when closed, no voltage when open, so set to Reverse #2 Door opens with power signal which is off when door is closed and washer is on, so washer on signal logic=reverse

    31. JohnsonDiversey Load classification setup Strip chart enabled: Once the system is operating OK, disenable this, since it'll use up all the memory by tracking all the activity. This is useful for troubleshooting any performance problems during and immediately after the install, but thereafter isn't required. Communication Enabled: Only disable if you want to disable the dispenser and prevent it from responding to signals. Washer on light is often used as a machine on/off signal Reverse logic examples: #1 with Milnor the drain has voltage when closed, no voltage when open, so set to Reverse #2 Door opens with power signal which is off when door is closed and washer is on, so washer on signal logic=reverseStrip chart enabled: Once the system is operating OK, disenable this, since it'll use up all the memory by tracking all the activity. This is useful for troubleshooting any performance problems during and immediately after the install, but thereafter isn't required. Communication Enabled: Only disable if you want to disable the dispenser and prevent it from responding to signals. Washer on light is often used as a machine on/off signal Reverse logic examples: #1 with Milnor the drain has voltage when closed, no voltage when open, so set to Reverse #2 Door opens with power signal which is off when door is closed and washer is on, so washer on signal logic=reverse

    32. DiverFlow Troubleshooting

    33. JohnsonDiversey General troubleshooting principals Never be without a key to allow system access. First step should be to use system events to find errors, next to use interrogation mode to check self diagnostic screens. Use ‘known good component’, ‘suspect component’ swap method. Most problems are not circuit board related, but are related to air leaks, programming, wiring, and COM port settings Keep good spares available for diagnostics and replacement.

    34. JohnsonDiversey Finding air leaks Air leaks can be the source of transport pump errors on the report Low transport pump flow rates can be caused by air leaks Check manifold for bubble leaks from fitting connections If there are no air leaks replace transport pump Most problems are caused by air leaks, which usually result in compromised transport pump flow rates or transport pump errors. This is usually caused by air entering : Somewhere in the manifold (new DF2 oring connection manifolds don’t have this problem) In the chemical pick up line Through a crack in the POF cell A leaky transport pump housing Via an unused chemical Most problems are caused by air leaks, which usually result in compromised transport pump flow rates or transport pump errors. This is usually caused by air entering : Somewhere in the manifold (new DF2 oring connection manifolds don’t have this problem) In the chemical pick up line Through a crack in the POF cell A leaky transport pump housing Via an unused chemical

    35. JohnsonDiversey Troubleshooting triggers Checking the trigger records, especially while running a load, can show which triggers aren’t coming on when you expect them

    36. JohnsonDiversey Alarm Messages: Feed Rejected

    37. JohnsonDiversey Alarm Messages: Feed Aborted

    38. JohnsonDiversey Alarm Messages: Other

    39. JohnsonDiversey Errors from hydrogen peroxide

    40. JohnsonDiversey DNet

    41. JohnsonDiversey DNet: Unidentified Loads Causes Drain signal counts incorrect, or signal flickers Trigger counts programmed incorrectly, or signal flickers Using an extra trigger for AFS ensures loads are logged correctly

    42. JohnsonDiversey Electrical troubleshooting Voltage felt when making personal physical contact with pump box or any auxiliary and/or Smart Pump Module. Check primary power is properly grounded. Check that hot and neutral are correct and that the primary VAC is correct. Check ground connection from primary supply to transformer to secondary to pump box. Check also for any frayed wiring or loose wire nuts inside transformer Check for correct 24VAC at pump box. Check for tight, no frays, connection on terminal strip. Check for grounding between main module and auxiliary/Smart pump modules. Mounting rail may not be sufficient. Check for moisture on cabinet, behind cabinet (cold wall condensation). Condensation inside main module from hot water evaporation from break tank. Alarm not functioning Verify voltage on wires to alarm; it should be 24VAC if it’s the internal alarm output from DF.

    43. JohnsonDiversey Communication Problems First check interrogation mode for correct status, Check smart pumps, Washer Interface Modules (WIM), TR7000, FS1600 selectors for correct addresses. Note that DF1 and DF2 addresses are not all set in the same manner; setting them the wrong way is a frequent mistake. Check both Betalink and alphabus Rx,Tx lights on all modules; if the lights aren’t on a wiring problem is likely. Check all Beta and alpha lines for continuity and that every connection is correct and tight. Check for heat near any cable and proximity to florescent lights, welding or other source of dirty power, EMI/RFI. Check for stable 5VDC on alphabus. Check for miswiring Rx to Tx (TR7 to WIM) Verify system is grounded If the communication cables are draped over motors or other electrical devices, reroute them to eliminate electrical noise, and check that the shielding of the Betalink cables is properly connected in the pumpbox but not on the other end, to minimize electrical noise Swap (changing addresses) with known good module.

    44. JohnsonDiversey Peristaltic pumps If motor is making noise, and you don't ave a replacement, in an emergency you can open the gearbox, shake out the carbon dust, and reinstall. This won't greatly extend the motor life, but can give the motor/gearbox and additional two weeks of life.If motor is making noise, and you don't ave a replacement, in an emergency you can open the gearbox, shake out the carbon dust, and reinstall. This won't greatly extend the motor life, but can give the motor/gearbox and additional two weeks of life.

    45. JohnsonDiversey Manifold Issues Refurbishing old unit Add manifold refurbishment brackets to each transport module. These will reposition the pumps at the correct height for the new manifold Order parts for the manifold from the manifold refurbishment Excel spreadsheet Surfactants forming gel in manifold Pure or semi-pure surfactants can form a gel when they hit cold water Use water temp over 120°F so product will not gel, but keep temp under 160°F so there won’t be any POF alarms. (Using water tempering valve may help) Turn autoreverse off for any such chemical, or product will gel up into a plug, or ball of gel that can clog the manifold filter or transport pump An extreme test for air leaks one rep used was to disconnect from the transport pumps, paint the manifold with hand dishsoap, and inject compressurized air to look for bubble leaks. Though labor intensive and drastic, heis sites were universally well-maintained and his customers loyal.An extreme test for air leaks one rep used was to disconnect from the transport pumps, paint the manifold with hand dishsoap, and inject compressurized air to look for bubble leaks. Though labor intensive and drastic, heis sites were universally well-maintained and his customers loyal.

    46. JohnsonDiversey Flowmeter Issues Some damaged flowmeters only read ˝ the pulses This can make all dose sizes double size intended May trigger replace tube alarm early (assuming flowmeter originally read all pulses and later only read half) May trigger transport pump error (given flow reading of half may result in reading dropping below minimum, once chemical pump turns on) Solution Enter pump setup screen and manually turn on transport pump for one minute, collecting output in bucket Check output vs. calibration on screen, change screen setting, likely to half previous setting Replace flowmeter at earliest available opportunity An extreme test for air leaks one rep used was to disconnect from the transport pumps, paint the manifold with hand dishsoap, and inject compressurized air to look for bubble leaks. Though labor intensive and drastic, heis sites were universally well-maintained and his customers loyal.An extreme test for air leaks one rep used was to disconnect from the transport pumps, paint the manifold with hand dishsoap, and inject compressurized air to look for bubble leaks. Though labor intensive and drastic, heis sites were universally well-maintained and his customers loyal.

    47. JohnsonDiversey Transport pump If a transport pump fails to run: Verify it’s correctly addressed Verify drive wires are hooked up correctly If either 1.5 GPM or 3 GPM have a flowrate of under 60%, they should be inspected for air leaks. If no air leaks are found, it could be the pump is nearing the end of its life and needs to be replaced. If pumps are failing too soon: Ensure continuous water supply Verify no air leaks Verify water temperature in specifications, check for debris in the valves (valve kit available) and add a 20 mesh filter prior to transport pumps. When to change? Change out the transport pump when it’s weeping or the flowrate falls by about 40%, to 1.8 GPM (from 3 GPM) or 0.9 GPM on older 1.5 GPM transport pumps. An extreme test for air leaks one rep used was to disconnect from the transport pumps, paint the manifold with hand dishsoap, and inject compressurized air to look for bubble leaks. Though labor intensive and drastic, heis sites were universally well-maintained and his customers loyal.An extreme test for air leaks one rep used was to disconnect from the transport pumps, paint the manifold with hand dishsoap, and inject compressurized air to look for bubble leaks. Though labor intensive and drastic, heis sites were universally well-maintained and his customers loyal.

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