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Proactive Data Theft Prevention: Report IT, Physical, and Personal Risks Immediately

Protecting our organization from data theft and risks is a priority. We encourage you to report incidents immediately, ensuring a swift response. Be vigilant for IT-related risks such as unusual device behavior, phishing attempts, and unauthorized access. Stay alert for physical risks like lost equipment and unescorted visitors. For personal information concerns, act promptly when encountering lost or unauthorized data access. Use the appropriate contact lines for IT Helpdesk, Group Security, and Information Rights Team to ensure everyone remains secure. Better safe than sorry!

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Proactive Data Theft Prevention: Report IT, Physical, and Personal Risks Immediately

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  1. Data theft!

  2. Our proactive approach • Report them immediately Better safethan sorry! • Watch for risks and incidents The faster youreport, the faster we can respond

  3. IT-related risks and incidents Covers: • Electronic information • Software applications (e.g. emailing) • Performance of laptops, mobile devices and our network

  4. IT-related risks and incidents • Unusual computer behaviour • Unusual mobile device behaviour • Inappropriate use of our IT network • Phishing emails, instant messages and texts • Suspicious websites and advertisements • Unauthorised access to information Contact the IT Helpdesk Post line 5415 2555 (01246 282 555) or RMG.information.security@royalmail.com

  5. Physical risks and incidents Covers: • Electronic information • Loss of equipment (e.g. laptops, mobile devices and PDAs) • Protection of our premises

  6. Physical risks and incidents • Lost or stolen equipmentor printed documents • Unattended IT equipment • Unescorted strangers in the office Unauthorised access to printed information Shoulder surfers Social engineering and vishing Contact group security Post line 5474 6655 securityhelpdesk@royalmail.com

  7. Personal information risks and incidents Covers: Lost, stolen or unattended customer or employee information Unauthorised access to information Complaints and enquiriesfrom customers, employees or members of the public Contact the Information Rights Team 0114 241 4217 information.rights@royalmail.com

  8. Visit myroyalmail.com/thinksecure Further information Use the online reporting form RMG.information.security@royalmail.com

  9. Report wrongdoing Bribery and corruption • Fraud • Financial malpractice • Practices that put information or individuals at risk 0800 097 1131 www.intouchfeedback.com/royalmail Inform your manager or contact Speak up

  10. To take away... • Watch for risks andincidents, and report them immediately • Report IT-related issues to the IT Helpdesk • Report physical issues to Group Security • Report personal information issues to the Information Rights Team • Better safe than sorry!

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